GEM

Directorate Of Technical Education And Training West Bengal thermal imager procurement 3-year warranty Baruipur 2025 tender

Bid Publish Date

22-Nov-2025, 12:29 pm

Bid End Date

02-Dec-2025, 2:00 pm

Bid Opening Date

02-Dec-2025, 2:30 pm

Progress

Issue22-Nov-2025, 12:29 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • Functional Service Centre requirement in West Bengal or establishment within 30 days of award
  • 3-year OEM warranty with certificates to be submitted at delivery
  • Dedicated toll-free service line and escalation matrix for after-sales support
  • Option clause allowing ±25% quantity variation during and after award
  • Delivery and commissioning at Baruipur Govt. Polytechnic, South 24 Parganas, West Bengal
  • Scope includes Supply Installation Testing and Commissioning (SITC) of thermal imager
  • BOQ not provided; prepare SITC bid with installation/commissioning plan

Categories 2

Tender Overview

The opportunity is issued by the Directorate Of Technical Education And Training under the West Bengal government for the procurement of a thermal imager. The scope includes Supply Installation Testing and Commissioning (SITC) of the equipment to a single consignee address at Baruipur Govt. Polytechnic, J. N. Bose Road, Subhashgram, South 24 Parganas, West Bengal 700145. The tender includes an option clause allowing a ±25% quantity adjustment at contract award and during the contract term, with delivery timelines calculated on a proportional basis. A service and warranty framework requires a 3-year OEM warranty and established after-sales coverage within India. The bid emphasizes on-site installation and commissioning if covered in scope and mandates a functional service center in the state of the consignee location, or establishment within 30 days of award. The procurement is framed as a SITC project with the expectation of single-source (OEM) or authorized supplier involvement and a formal service escalation and toll-free support mechanism. The BOQ is currently empty, indicating no defined quantity or itemized line items in the published data.

Technical Specifications & Requirements

  • Product category: thermal imager
  • Scope: Supply, Installation, Testing and Commissioning (SITC) of thermal imaging equipment
  • Delivery location: Baruipur Govt. Polytechnic, South 24 Parganas, West Bengal
  • Warranty: 3 years from final acceptance or commissioning completion, whichever is applicable
  • OEM service network: must have a functional service center in the state or establish within 30 days of award; dedicated toll-free service line; escalation matrix
  • Installation & commissioning: included if within scope; vendor to provide installation/commissioning/training and after-sales support
  • Option clause: purchaser may increase/decrease quantity up to 25% of bid/contract quantity
  • Delivery period: computed based on original delivery period; extended delivery time formula specified in option clause
  • Documentation: OEM warranty certificates to be submitted at delivery; service network details to be uploaded with bid

Terms, Conditions & Eligibility

  • Delivery & installation address: Baruipur Govt. Polytechnic, J. N. Bose Road, Subhashgram, Mallickpur, PIN 700145, West Bengal
  • Warranty: 3 years from final acceptance; manufacturer/ OEM warranty certificates required at delivery
  • Service capability: functional service center in West Bengal or establishment within 30 days of award; dedicated toll-free support and escalation matrix
  • Option clause: quantity change up to 25% during contract; delivery period adjusts accordingly
  • Payment terms: not specified in data; likely to be linked to SITC milestones and acceptance testing
  • Documentation to submit: OEM authorizations, service-capability evidence, warranty certificates, installation/testing plan, and escalation contact details; EMD/financials not disclosed
  • BOQ: no items listed; implies need for bidders to bid on SITC with defined technical compliance
  • Eligibility: compliance with domestic service support and installation capabilities; presence of security/after-sales framework within India

Key Specifications

  • Product: thermal imager

  • Scope: Supply Installation Testing and Commissioning

  • Delivery location: Baruipur Govt. Polytechnic, West Bengal

  • Warranty: OEM 3-year warranty

  • Service: dedicated toll-free support, escalation matrix, local service centres

  • Delivery quantity: subject to 25% option clause

Terms & Conditions

  • Delivery term includes SITC with 25% quantity option

  • 3-year OEM warranty with on-site support

  • Service center requirement in West Bengal or 30-day establishment

Important Clauses

Payment Terms

Details not specified in tender data; likely linked to SITC milestones and final acceptance

Delivery Schedule

Delivery period based on original order; additional time computed by (increased quantity/original quantity) × original delivery period with minimum 30 days

Penalties/Liquidated Damages

Not specified in data; monitor for standard government procurement LD provisions in final terms

Bidder Eligibility

  • Demonstrated capability to install and commission thermal imaging equipment within India

  • Proven after-sales service infrastructure in West Bengal or commitment to establish within 30 days

  • OEM authorization or sole-source supply for the thermal imager

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar SITC of thermal imaging equipment

4

Financial statements demonstrating financial capacity

5

EMD/Security deposit details (if applicable)

6

OEM authorization letter / distributor authorization

7

Technical compliance certificates for thermal imager (if any)

8

Warranty certificates from OEM (to be submitted at delivery)

9

Service center establishment proof or plan to establish within 30 days

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for a thermal imager tender in West Bengal?

Bidders should submit GST, PAN, and experience certificates; provide OEM authorization, warranty proof, and a SITC plan. Ensure compliance with service-center requirements in West Bengal and readiness to establish a center within 30 days. Prepare escalation matrix and toll-free support details for submission.

What documents are required for thermal imager procurement in West Bengal?

Required documents include GST certificate, PAN card, OEM authorization, past SITC experience certificates, financial statements, and OEM warranty certificates. Also attach service-center plan, escalation matrix, and proof of toll-free support availability for post-sale service.

What is the warranty requirement for thermal imagers in this tender?

The OEM warranty must be 3 years from final acceptance or commissioning completion. Submit OEM warranty certificates at the time of delivery and ensure post-sale maintenance capabilities with established service centers in India.

What is the delivery location for the thermal imager tender in West Bengal?

Delivery and commissioning are required at Baruipur Govt. Polytechnic, J. N. Bose Road, Subhashgram, Mallickpur, South 24 Parganas, West Bengal 700145. Ensure installation planning aligns with site readiness and acceptance testing criteria.

What are the option clause details for quantity variation?

The purchaser may adjust quantity by up to 25% at award and during currency of contract. Delivery time scales with the adjustment using the prescribed formula, with a minimum extension of 30 days.

What service support requirements are mandated for bidders?

Bidders must maintain a dedicated toll-free service line and provide an Escalation Matrix. A functional service center in West Bengal, or establishment within 30 days, is required, with evidence provided before payment release.

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