Central Board Of Excise And Customs AMC for Integrated Security & Surveillance System Mumbai Maharashtra 2025

Tender Overview

The Central Board Of Excise And Customs (CBEC) invites bids in Mumbai, Maharashtra for an AMC package covering Integrated Security and Surveillance System. Scope includes Remote Video Monitoring, Building Management System, Health Monitoring Solution for CCTV, along with hardware, software, and networking services, including consumables cost. Estimated value is ₹40,000.00. The contract allows up to 25% increase/decrease in quantity or duration at issuance and post-award changes. Bidders must ensure non-obsolescence with a minimum residual market life of 3 years and confirm absence of malicious code in hardware/software. OEM authorization and Malicious Code Certificate are required. Procurement emphasizes OEM/authorized service provider accountability, product safety, and warranty/AMC commitments. This tender is positioned to modernize CBEC’s security and monitoring capabilities in a high-security environment.

Technical Specifications & Requirements

• No explicit technical specifications are published in the tender data; however, key expectations include: AMC coverage for Integrated Security & Surveillance, including Remote Video Monitoring, BMS, and Health Monitoring Solution for CCTV.
• Mandatory certifications and assurances: Malicious Code Certificate, Manufacturer Authorization from OEM, compliance with health-safety for non-toxic materials, and minimum 3 years shelf life for supplied parts.
• The tender constrains product lifecycle with at least 3 years residual market life; bidders must avoid end-of-life products and ensure ongoing support and supply.
• No BOQ items available; scope appears to be services-driven with emphasis on compliance and post-warranty support. Proposals should articulate technical approach to integration, monitoring, and hardware/software networking compatibility.

Terms, Conditions & Eligibility

• EMD not specified in the data; bidders must review T&Cs for exact mandate.
• Option Clause: Contract quantity/duration can vary by up to 25% at contract issuance and post-award.
• Excess Settlement: Enablement for add-on charges up to a defined percentage; requires supporting documents on invoice.
• Financial Standing: Bidders must avoid liquidation or bankruptcy and upload an undertaking.
• Malicious Code Certificate: Required to certify absence of embedded malicious code with breach implications.
• OEM Authorization: Submit OEM/Original Service Provider authorization details with bid.
• Materials must be non-toxic; MSDS if toxic materials are used.
• Shelf life: Minimum 3 years remaining on supply; avoid end-of-life from OEM.
• Purchase preference for MSEs may apply per central policy; confirm eligibility.