GEM

University Of Hyderabad Rack Mount Server Procurement Hyderabad Telangana 2025 ISO 9001 - EMD ₹25000

Bid Publish Date

07-Nov-2025, 8:53 pm

Bid End Date

28-Nov-2025, 9:00 pm

Bid Opening Date

28-Nov-2025, 9:30 pm

EMD

₹25,000

Progress

Issue07-Nov-2025, 8:53 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • ISO 9001 certification requirement for bidder or OEM
  • Warranty: 3 years from final acceptance or completion of installation
  • EMD amount: ₹25,000
  • Option clause allowing up to 25% quantity variation during contract
  • Service network requirement with installation, commissioning, training, and maintenance in India
  • Material Test Certificates to be submitted; OEM authorization mandated

Categories 1

Tender Overview

The University Of Hyderabad, Department Of Higher Education, invites bids for a Rack Mount Server supply. Estimated scope hinges on a single or multiple units, with an EMD of ₹25,000. Location is Hyderabad, Telangana. Key differentiator includes compliance with ISO 9001 and a robust after-sales framework, including installation, commissioning, and maintenance service coverage across India. The tender emphasizes a flexible quantity clause allowing up to 25% quantity variation during contract execution, at contracted rates, with calculated delivery timelines. Bidders should prepare for OEM warranty documentation and on-site service capability, as well as GST considerations managed by the bidder. This tender focuses on procurement excellence for University IT infrastructure and data center readiness, leveraging a formal acceptance process post-installation.

  • Organization: University Of Hyderabad
  • Product: Rack Mount Server
  • Location: Hyderabad, Telangana
  • Estimated value: Not disclosed; EMD: ₹25,000
  • Key differentiator: ISO 9001 compliance, post-installation service network, 3-year warranty
  • Unique aspects: Option-based quantity adjustment up to 25%, delivery period mechanics linked to original delivery date

Technical Specifications & Requirements

  • Product category: Rack Mount Server with emphasis on enterprise-grade reliability
  • Standards: ISO 9001 certification required from bidder or OEM; OEM warranty certificates to be submitted at delivery
  • Warranty: 3 years from final acceptance or post-installation testing; on-site service commitment with dedicated engineers
  • Service & support: Installation, commissioning, training, troubleshooting, and maintenance through a nationwide service network; service centers location must be disclosed
  • Documentation: OEM authorization, ISO certificate, material test certificates, and GST handling compliance by bidder
  • EMD: ₹25,000; GST timing and rate handled as per bidder’s applicable rates
  • Delivery: Clause-based extended delivery period when option quantity is exercised; base delivery starts after original delivery order date
  • Eligibility: Bidder must maintain financial standing and not be under liquidation or bankruptcy; GST relevance advised by bidder

Terms, Conditions & Eligibility

  • EMD: ₹25,000; payment terms aligned with contract milestones (not disclosed in detail)
  • Experience: Demonstrated capability to supply enterprise servers with installation and maintenance in India; ISO 9001 compliance required
  • Delivery: Delivery schedule tied to the last date of the original delivery order; extended time rules apply under option clause
  • Warranty/After-sales: 3-year warranty; must have service personnel ready for timely service requests; OEM warranties required
  • Certificates: ISO 9001, OEM authorization, and material test certificates; service center details to be uploaded
  • GST: Bidder to assess GST; reimbursement as per actuals or applicable rate, whichever lower
  • Penalties: Not explicitly specified; timely servicing SLA to be adhered to; failure to meet SLA could trigger remedies

Key Specifications

  • Rack Mount Server with enterprise-grade reliability

  • ISO 9001 certification required (bidder or OEM)

  • 3-year warranty from final acceptance/installation

  • Nationwide service centers; installation, commissioning, training

  • Material Test Certificate to be submitted with bid

Terms & Conditions

  • EMD ₹25,000; GST to be borne or reimbursed per bidder's rate

  • Quantity may increase/decrease up to 25% at contract rates

  • ISO 9001 certification mandatory; OEM warranty documentation required

Important Clauses

Payment Terms

GST handling by bidder; EMD required; payment linked to milestones per contract terms

Delivery Schedule

Delivery starts from last date of original delivery order; extended period rules apply when option quantity is exercised

Penalties/Liquidated Damages

Penalties not explicitly listed; SLA adherence and timely service critical

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • ISO 9001 certified bidder or OEM

  • Demonstrated capability to install and service rack mount servers in India

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for similar rack mount server supply/installation

4

Financial statements showing stability

5

EMD deposit proof (₹25,000)

6

Technical compliance certificates (ISO 9001 and OEM authorization)

7

OEM authorization letter for the offered server

8

Warranty certificates and service-center details

Frequently Asked Questions

What documents are required for Hyderabad rack mount server tender participation?

Bidders must submit GST registration, PAN, experience certificates for similar rack servers, financial statements, EMD of ₹25,000, ISO 9001 certificate, OEM authorization, and material test certificates. Include installation and after-sales service details with service center locations in India.

How is the 25% option quantity clause applied in this tender?

The purchaser may increase or decrease the bid quantity by up to 25% at contract placement and during contract currency at contracted rates. Delivery time extensions are calculated per the formula and must meet a minimum of 30 days unless original period is shorter.

What warranty is required for the rack mount server under this bid in Hyderabad?

A 3-year warranty from final acceptance or completion of installation/testing is required. OEM warranty certificates must be submitted at delivery, with dedicated service personnel and a robust India-wide service network for on-site support.

Which standards and certifications are mandatory for the server bid?

Bidder or OEM must hold ISO 9001 certification; material test certificates must be provided. OEM authorization letters are required for the offered server, with service capability details for post-sales support.

When is the delivery period triggered for the rack server procurement?

Delivery commences from the last date of the original delivery order. If the option quantity is exercised, the extended time is calculated as (Additional quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.

What are the key eligibility criteria for the service network requirement?

Bidder must demonstrate an established installation, commissioning, training, troubleshooting, and maintenance service group in India, with service centers near consignee destinations and timely service level commitments during the warranty period.

What is the EMD and how must it be submitted for the procurement bid?

The EMD amount is ₹25,000. Submit via demand draft or online payment as specified by the procuring entity, with proof attached to the bid submission to avoid disqualification.

What is the location and organization for this server tender in 2025?

The tender is issued by the University Of Hyderabad in Hyderabad, Telangana, under the Department Of Higher Education, for rack mount server procurement in 2025, with ISO 9001 and 3-year warranty requirements.

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