Custom Bid for Services - Annual Service Contract for carrying out Maintenance Support Activities a
Hindustan Aeronautics Limited (hal)
Posted:
11 December 2024
Closed:
1 January 2025
GEM
Tender Overview
Bharat Heavy Electricals Limited (BHEL) invites bids for Telecom maintenance services under the Department of Heavy Industry. The scope centers on maintenance activities in telecom, with a focus on service delivery at the Haridwar region, leveraging various EMD forms and online payment options. The tender includes the option to submit an online RTGS/IB payment, and allows Demand Draft or FDR as performance securities. A key differentiator is the explicit preference framework for MSEs under the Public Procurement Policy, including price matching if necessary. Estimated value and start/end dates are not disclosed; bidders should prepare for a service-oriented maintenance contract with compliance to BHEL HEEP Haridwar banking and documentation requirements. Unique clauses include vendor eligibility as service providers, involvement of OEM authorizations, and the need to upload scanned payment proofs within 15 days of award. This tender highlights the need for transparent security deposits and streamlined submission workflows in Haridwar, Rajasthan/Haryana-adjacent procurement corridors, aligning with Government procurement standards. The opportunity targets legitimate telecom maintenance service providers capable of rapid deployment and compliant with GeM conditions.
Technical Specifications & Requirements
- Organization: Bharat Heavy Electricals Limited (BHEL), Department of Heavy Industry
- Category: Custom Bid for Services - Maintenance activities in Telecom
- Location: Haridwar (banking address for EMD/Deposit: SBI, Ranipur Haridwar)
- EMD/Performance Security Options: DD in favour of BHEL, Haridwar; FDR in name of BHEL HEEP HARIDWAR A/C; Online RTGS/IB payment to BHEL HEEP COLLECTION A/C (SBIN0000586) with contract reference in transfer details; 15-day hard copy submission requirement
- Purchase Preference: MSEs eligible if manufacturer of goods or service provider; price matching within L-1+15% band possible for award of 100% value
- BOQ: No items listed; indicates service-only tender with unspecified quantities
- Submission proof: Upload scanned payment proof or PBG alternative within 15 days of award
- Brand/Certification notes: OEM authorizations may be required; documentation for service capability implied
- Standards/Compliance: Not explicitly stated; compliance with GeM/GTC and MSE policy is implied
- Delivery/Timeline: Not specified; bidders should assume standard service delivery timelines for telecom maintenance and align with contract award terms
Terms, Conditions & Eligibility
- EMD/Performance Security: Accepts DD, FDR, or online RTGS/IB deposits; must be uploaded within 15 days of award
- PBG Alternatives: Accepted forms include DD, FDR, or online payment; original hard copies required within 15 days
- Payment Terms: Online payments via RTGS/IB; contract references must be included in transfer details
- MSE Preference: Purchase preference for eligible Micro and Small Enterprises; service-provider eligibility applies; price matching allowed within defined margin
- Eligibility: Bidders should be service providers with capability to perform telecom maintenance; OEM authorizations may be required; GST and PAN documentation typically expected
- Delivery/Contract Scope: Service maintenance of telecom systems; no quantity-based BOQ details provided; adherence to GeM terms
- Penalties/Compliance: Not detailed in available data; standard GeM tender penalties may apply upon failure to meet service standards
