GEM

Delhi University Interactive Panels with CPU Tender North Delhi 2025 - ISI/ISO Standards Compliant Procurement

Bid Publish Date

19-Nov-2025, 5:48 pm

Bid End Date

01-Dec-2025, 5:00 pm

Bid Opening Date

01-Dec-2025, 5:30 pm

Progress

Issue19-Nov-2025, 5:48 pm
AwardPending
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Quantity

6

Bid Type

Two Packet Bid

Categories 2

Tender Overview

Organization: Delhi University, Department Of Higher Education, located in NORTH DELHI, DELHI - 110009. Procuring Interactive Panels with CPU under the Category: Interactive Panels with CPU (Q2). No explicit start/end dates or estimated value disclosed; however, the tender includes an option clause enabling up to 25% quantity variation at contracted rates. A key differentiator is the requirement for a 3-year comprehensive warranty with OEM certificates, installation/commissioning support, and a robust after-sales service network within India. Bidders must align with extension logic for delivery time and ensure compatibility with OEM warranty obligations. The tender prioritizes reliable after-sales coverage and scalable supply during contract execution.

Technical Specifications & Requirements

  • Product: Interactive Panels with CPU (Q2 category) per tender title. No explicit specifications listed in provided data.
  • Quantity/Scale: Not disclosed; option clause allows up to 25% increase/decrease in quantity.
  • Delivery/Installation: Delivery timing tied to original delivery order date; extended timing calculable via formula and minimum of 30 days.
  • Warranty/Support: 3-year comprehensive warranty; OEM certificates required at delivery; dedicated service personnel must be deployed for timely servicing during warranty; service centers must be listed near consignee destinations.
  • OEM/Brand: If imported, must have a registered Indian office for after-sales service.
  • Compliance: OEM undertaking or bidder undertaking to confirm compliance with warranty scope and service commitments.

Terms, Conditions & Eligibility

  • Warranty: 3-year comprehensive warranty with on-site service; certificates to be uploaded with bid.
  • Option Clause: Up to 25% quantity variation during contract; delivery period extends accordingly; minimum extension time is 30 days.
  • After-Sales: Dedicated technical personnel and service groups must be deployed for timely servicing; SLA details to be adhered to.
  • OEM/Imported: For imported products, confirm Indian office for after-sales service; provide certificate.
  • Documentation: Submit OEM/authorized seller details and service network information; no explicit EMD amount disclosed in data.
  • Compliance: Bidder or OEM undertakes warranty obligations; installation/commissioning/training may be in scope; ensure readiness for service in India.

Key Specifications

  • Product/service names: Interactive Panels with CPU

  • Quantities: Not specified; 25% quantity variation allowed

  • Estimated value: Not disclosed

  • Experience requirements: Not specified in data; assume FABRICATION/IT equipment deployment experience

  • Quality/standards: 3-year comprehensive warranty; OEM certification; Indian service presence

Terms & Conditions

  • Key Term 1: 25% quantity variation permitted at contracted rates

  • Key Term 2: 3-year comprehensive warranty with OEM certificates

  • Key Term 3: OEM or Authorized Seller must have registered India office for after-sales service

Important Clauses

Payment Terms

Not disclosed in data; bidders should anticipate standard government terms and OEM warranty compliance

Delivery Schedule

Delivery period starts from the last date of original delivery order; extended period calculated as (Increase in quantity / Original quantity) × Original delivery period, minimum 30 days

Penalties/Liquidated Damages

Not specified in provided data; bidders should review bid terms for LD provisions

Bidder Eligibility

  • Demonstrated experience in supplying interactive display panels or similar hardware

  • Evidence of a 3-year warranty service capability and Indian service network

  • OEM authorization or compliance for imported/equipment with India-based after-sales service

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar interactive panels/projects

4

Financial statements (past 3 years)

5

EMD/Security deposit details (if applicable in terms sections)

6

OEM authorization certificate (if bidder is not OEM)

7

Technical compliance certificates (if any) and installation/maintenance capability documents

8

Proof of Indian service network or contact details of service centers

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for interactive panels tender in Delhi University North Delhi 2025

Bidders should submit GST, PAN, experience certificates, financial statements, OEM authorization, and proof of India-based service network. The procurement requires a 3-year comprehensive warranty and OEM certificates at delivery; anticipate a 25% quantity variation clause and prepare to cover extended delivery periods with proportional timing.

What documents are required for DU interactive panels procurement in Delhi

Required documents include GST registration, PAN, past project experience certificates for interactive panels, financial statements, EMD details (if applicable), OEM authorization, and service network proof showing installation and maintenance capabilities within India.

What are the warranty requirements for Delhi University display panels

A 3-year comprehensive warranty is mandatory, covering on-site service and defect rectification. OEM certificates must be uploaded at delivery; bidder or OEM must undertake warranty obligations and ensure dedicated technical staff for timely service during the warranty period.

How does quantity variation affect delivery for DU tender

The purchaser may increase or decrease quantity by up to 25% at contracted rates. Delivery time extends using the formula (Increased quantity / Original quantity) × Original delivery period, with a minimum extension of 30 days.

What about after-sales service for imported interactive panels in India

Imported panels require an OEM or Authorized Seller with a registered Indian office to provide after-sales service. A certificate confirming this arrangement must be submitted with the bid, along with service center details near consignee destinations.

What standards or certifications are expected for DU panels

The bid emphasizes a 3-year warranty and OEM compliance; if applicable, provide OEM certificates and service capability documents. While ISO/IS standards are not explicitly listed, ensure compliance through OEM undertakings and local service support arrangements.

When is the delivery period for DU interactive panels

Delivery period commences from the last date of the original delivery order. If the option clause is exercised, the extended period is calculated as described, with a minimum extension of 30 days unless the original period exceeds that value.

What is required for bidders to demonstrate installation and training capabilities

Bidders must provide evidence of installation, commissioning, training, and maintenance capabilities, including a service group in India, response-time commitments, and SLA details as specified in the bid terms.