GEM

Indian Army LED TV 85 Inch Tender 2025 – ISO 9001, BIS, Service Centers, Installation & Accessories

Bid Publish Date

19-Nov-2025, 10:15 am

Bid End Date

29-Nov-2025, 9:00 pm

Bid Opening Date

29-Nov-2025, 9:30 pm

Progress

Issue19-Nov-2025, 10:15 am
AwardPending
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Quantity

20

Category

LED TV 85 Inch with Installation

Bid Type

Two Packet Bid

Key Highlights

  • ISO 9001 certification required for bidder or OEM
  • Material Test Certificate mandatory with supply
  • BIS licence and type test certificates to be uploaded
  • Functional Service Centre in each consignee state within 30 days of award
  • Dedicated toll-free service line and escalation matrix
  • Warranty coverage and SLA-driven service with trained personnel

Categories 5

Tender Overview

The Indian Army under the Department Of Military Affairs invites bids for an LED TV 85 inch with installation, along with ancillary items including a Tie Plastic 80mm, Digital wall clock, HDMI to Ethernet connector, and adaptor for LED lights. The BOQ lists 5 items, though individual quantities are not disclosed. Bids must meet ISO 9001 certification requirements and provide Material Test Certificates. The procurement emphasizes post-sale service, including a functional service centre in every consignee state if on-site warranty is not applicable, a dedicated toll-free service line, and a formal escalation matrix. A 30-day window to establish a new service centre post-award is required, with payments tied to documentary evidence of service capability. The overall objective is a turnkey display and related accessories package with robust service and warranty commitments, aligned to ISI/BIS-related compliance where applicable.

Technical Specifications & Requirements

  • Product: LED TV 85 inch with installation; includes HDMI to Ethernet connector, Tie Plastic 80mm, Digital wall clock, and Adaptor for LED lights.
  • Certifications: ISO 9001 (bidder or OEM); BIS licence and type test certificates as per product specifications.
  • Quality & testing: Material Test Certificate to accompany supply; lab results govern acceptance.
  • Service & support: functional service centre in each consignee state within 30 days of award (if not on-site warranty); dedicated toll-free service; complete escalation matrix.
  • Warranty/SLAs: dedicated technical personnel for timely servicing during warranty; SLA-based service commitments.

Terms, Conditions & Eligibility

  • EMD and exact payment terms are not disclosed in the tender data; ensure readiness for standard government bid security.
  • Submission must include ISO 9001 certification and relevant product certificates (BIS, type test).
  • Service capability: establish or confirm a functional service centre in the state of each consignee location within 30 days of award; provide documentary evidence.
  • Bidders must provide a dedicated toll-free service number and an escalation matrix.
  • Warranty coverage and response times are to be defined in the service SLA; ensure personnel deployment for timely rectification.

Key Specifications

  • Product/service names: LED TV 85 inch with installation, HDMI to Ethernet connector, Tie Plastic 80mm, Digital wall clock, Adaptor for LED lights

  • Standards/certifications: ISO 9001 (bidder or OEM); BIS licence; type test certificates

  • Quality/testing: Material Test Certificate accompanying supply; lab findings govern acceptance

  • Service requirements: functional service centre in each consignee state within 30 days; Dedicated toll-free service; Escalation matrix

  • Warranty/SLAs: time-bound servicing and defect rectification during warranty; sufficient service personnel

Terms & Conditions

  • IS0 9001 certification and BIS/type test certificates must be provided

  • Material Test Certificate to accompany delivery for buyer lab evaluation

  • Service centers must be established in all consignee states within 30 days after award

Important Clauses

Payment Terms

Payment terms to be defined in the bid; ensure alignment with standard government practice and documentary evidence for service capability

Delivery Schedule

Delivery of LED TV 85 inch and accessories concurrent with installation; timeline not specified in data; SLA-driven performance expected

Penalties/Liquidated Damages

Penalties or LD terms to be stated in bid documents; ensure compliance with delivery and warranty SLAs

Bidder Eligibility

  • Demonstrated experience in supplying large-format displays or consumer electronics to government agencies

  • Valid GST registration, PAN, and financial stability documentation

  • ISO 9001 certification compliance either through bidder or OEM

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Bill of Quantities (BOQ) 5 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 LED TV 85 Inch with Installation LED TV 85 Inch with Installation 1 nos adjt10fsg 15
2 Tie Plastic 80mm Tie Plastic 80mm 1 nos adjt10fsg 15
3 Digital wall clock Digital wall clock 1 nos adjt10fsg 15
4 HDMI to Ethernet connector HDMI to Ethernet connector 2 nos adjt10fsg 15
5 Adaptor for led lights Adaptor for led lights 15 nos adjt10fsg 15

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Historical Data

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates (relevant to LEDs/display systems)

4

Financial statements

5

EMD/Security deposit documentation (if required by ATC)

6

Technical bid documents

7

OEM authorization / product certificates

8

ISO 9001 certificate (bidder or OEM)

9

Material Test Certificate

10

BIS licence and type test certificates

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for LED TV 85 inch tender in India with ISO 9001?

Bidders must submit ISO 9001 certification (bidder or OEM), BIS/type test certificates, and a Material Test Certificate with the bid. Ensure GST, PAN, and financials are included, plus a plan for establishing a service centre within 30 days of award and a toll-free service line.

What documents are required for Indian Army LED display tender 2025?

Required documents include GST certificate, PAN, experience certificates in electronics or displays, financial statements, EMD (as applicable), OEM authorizations, ISO 9001 certificate, BIS licence, and Material Test Certificate to accompany delivery for buyer lab evaluation.

What are the technical specifications for LED TV 85 inch tender?

Specifications cover an 85 inch LED TV with installation, HDMI to Ethernet connector, Tie Plastic 80mm, digital wall clock, and LED light adaptor. Compliance with ISO 9001 and BIS/type tests; Material Test Certificate required; service capability in consignee states within 30 days.

When is service centre establishment required for this tender?

A functional Service Centre must be established in the state of each consignee location within 30 days of contract award. Documentary evidence of the established centre is required for payment release and to fulfill service obligations.

What are the payment terms for Indian Army LED procurement?

Payment terms are not disclosed in the data. bidders should expect standard government terms linked to delivery confirmation and submission of service capability documents; confirm exact terms in the ATC and corrigendum prior to bid submission.

What is the role of the Material Test Certificate in this bid?

Material Test Certificate accompanies the supply and is used by the buyer’s lab to determine acceptance. Non-conformity can lead to rejection; ensure all materials pass lab testing and align with product specifications.

What certifications are mandatory for bidders in this LED tender?

Mandatory certifications include ISO 9001 (bidder or OEM), BIS licence, and type test certificates. Also provide all product-specific certificates prescribed in the product specification and ensure lab-tested Material Certificate accompanies the shipment.

How to prepare for escalation and service support in this tender?

Prepare a dedicated toll-free service line and a documented escalation matrix with contact numbers. Ensure availability of service personnel for timely warranty servicing and defect rectification as per the SLA stated in the bid terms.