Social Welfare Department Uttar Pradesh Manpower Outsourcing Services Tender Lucknow UP 2025 Fixed Remuneration

Tender Overview

The Uttar Pradesh Social Welfare (Sanik Kalyan) Department in Lucknow (226001) seeks a consolidated manpower outsourcing solution with fixed remuneration across multiple categories, including Admin, IT-Technical, Graphic Design, Content Writing, Photographer, Project Management, and related IT roles. The estimated contract value is ₹367,643,641.197, with an EMD of ₹1,838,220. The procurement emphasizes deployment through the Sewayojan portal, continuity of resources, and on-site availability within the state. A unique feature is the 25% flex on quantity and duration during award and post-award adjustments. This tender targets service providers capable of sustaining a diversified outsourcing workforce for the department’s administration and IT cell functions in Lucknow, Uttar Pradesh. The absence of BOQ items signals a broad staffing requirement rather than a fixed-lot purchase, highlighting recruitment, deployment, and ongoing service support commitments as core differentiators. Vendors should prepare to demonstrate a scalable resource pool and a robust service-support framework.

Technical Specifications & Requirements

• No itemized technical specs are published; the scope centers on manpower supply across multiple roles: ADMIN, IT-Technical, GRAPHIC DESIGNER, CONTENT WRITER, PHOTOGRAPHER, SENIOR DEVELOPER, MOBILE APPLICATION DEVELOPER, SYSTEM NETWORK AND SECURITY ADMINISTRATION, DATA ANALYST, PROJECT MANAGER, and others.
• Key contractual terms include: a 25% quantity/duration flex at bid, and post-award adjustments; excess settlement for additional charges up to a defined percentage; office presence in the consignee state; dedicated toll-free service support; escalation matrix; and mandatory Sewayojan portal deployment for candidate selection.
• EMD: ₹1,838,220; Estimated Contract Value: ₹367,643,641.197. No explicit technical standards are cited, thus emphasis on vendor capability, deployment, and HR compliance.
• Required capabilities include continuity of deployed resources, OEM/agency authorizations if applicable, and a robust recruitment pipeline via Sewayojan.
• Delivery/Deployment expectations are tied to ongoing staffing support for the department’s IT cell and admin units.

Terms, Conditions & Eligibility

• EMD: ₹1,838,220; payment/adjustment terms aligned to service delivery and contract milestones.
• Office presence: Service provider must maintain an office in the state of the consignee; documentary evidence required.
• Support infrastructure: Dedicated toll-free number and escalation matrix for service support.
• Recruitment channel: All recruitment to be conducted via Sewayojan Portal with specified candidate pools; deployment normalized to 1–3x daily hiring requirements depending on headcount.
• Resource continuity: Deployed resources cannot be replaced without buyer consent; replacements via Sewayojan portal only.
• Eligibility evidence: Upload all required certificates/documents; non-compliance risks rejection.
• Flexibility: Quantity/duration adjustments up to 25% at award and post-award; additional charges allowed up to declared excess settlement percentage with supporting documents.
• No specific BOQ; focus on capability to source and manage a diverse staffing mix in Lucknow.