Tender Overview
The Indian Army, Department Of Military Affairs, invites bids for a Dell Core Ultra 7 2-in-1 laptop under the M4 Chip category for delivery in WEST DELHI, DELHI. The bid features an EMD of ₹11,700 and requires ISO 9001 certification from either the bidder or OEM. Key ATC items include a dedicated service helpline, escalation matrix, mandatory data sheet upload, and an authorized local service center within 15 km. A sample unit must be submitted at least 3 days before technical bid opening. Make & model disclosure is mandatory to ensure transparency, with price inclusive of full installation and network integration.
This tender emphasizes transparency, post-sales support, and verification against a strict data sheet to avoid mismatches in technical parameters, with option to verify the OEM’s service capabilities and documentation upfront. The opportunity targets suppliers capable of rapid installation and end-user support in a government-security context.
Technical Specifications & Requirements
- Product category: Laptop/2-in-1 (Dell Core Ultra 7) with M4 Chip capability; exact model disclosed by bidder
- Data Sheet requirement: Upload complete data sheet; mismatch may lead to bid rejection
- ISO 9001: Certification held by bidder or OEM; validity required
- Service support: Dedicated toll-free number; escalation matrix provided
- Local service center: Within 15 km of organization address; include name, address, contact person, phone
- Make & model disclosure: Full disclosure of exact make and model
- Installation scope: Price inclusive of full installation and network configuration
- Sample submission: Submit a sample unit at least 3 days prior to Technical Bid opening
- ATC compliance: Adherence to all buyer added terms, including data sheet verification and OEM authorization if applicable
Terms, Conditions & Eligibility
- EMD: ₹ 11,700 (as specified)
- ISO 9001: Certification either by bidder or OEM
- Local service center: Authorized center within 15 km; provide details
- Sample submission: Required 3 days before technical bid opening
- Make & model disclosure: Exact model must be specified
- Price terms: Inclusive of complete installation and network integration
- Documentation: PAN, GSTIN, EFT mandate, canceled cheque, and service escalation details may be required
- Vendor code setup: Documentation for vendor code creation as part of bid process