GEM

Indian Army Department of Military Affairs 16-Channel Network Video Recorder Repair & Maintenance Tender 2025

Bid Publish Date

24-Nov-2025, 11:53 am

Bid End Date

04-Dec-2025, 12:00 pm

Location

SRINAGAR , JAMMU AND KASHMIR

Progress

Issue24-Nov-2025, 11:53 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 4

CHANNEL INTEGRATED SECURITY SYSTEM NETWORK VIDEO RECORDER VIDEO RECORDER

Tender Overview

The opportunity is issued by the Indian Army under the Department of Military Affairs for the repair and maintenance of a 16-Channel Network Video Recorder (NVR). Specific location details are not provided, and the tender does not disclose an estimated value or EMD amount. A notable feature is the option clause allowing quantity variation up to 25% of bid quantity at contract, with corresponding delivery time adjustments. The delivery timeline links to the original delivery order end date and extended periods, ensuring flexibility for both parties. This procurement focuses on sustaining operational surveillance capability through reliable NVR maintenance.

Technical Specifications & Requirements

  • Product/Service: Repair & maintenance of a 16-Channel Network Video Recorder (NVR) for military surveillance systems.
  • Scope context: Maintenance service for existing NVR hardware; no BOQ items listed.
  • Key terms: Right to increase/decrease quantity by up to 25% during contract placement and currency, with delivery time recalculated as: (Additional quantity ÷ Original quantity) × Original delivery period, minimum 30 days.
  • Documentation gap: No explicit technical specs, IS standards, or OEM requirements provided in the data. Potential bidders should prepare to demonstrate capability in NVR repair, replacement, and software/firmware maintenance for 16-channel systems.
  • Compliance expectation: Bidders must align with the purchaser’s option clause and deliver per contracted rates.

Terms, Conditions & Eligibility

  • EMD/ Security deposit: Not specified in the available data.
  • Delivery terms: Delivery period adjustments permitted under the option clause; exact dates not provided.
  • Payment terms: Not disclosed in the data.
  • Experience/criteria: No explicit eligibility years or turnover thresholds listed; bidders should anticipate standard government defense tender prerequisites and OEM/authorized service capabilities for NVR systems.
  • Documentation to submit: While not enumerated here, bidders should be prepared with OEM authorizations, service capability statements, past maintenance contracts for NVR systems, GST/PAN, and financial documents as typical in defense tenders.

Key Specifications

  • Product/Service: 16-Channel Network Video Recorder (NVR) repair & maintenance

  • Estimated value: Not disclosed

  • Quantity: Not disclosed; quantity flexibility up to 25%

  • Standards/Certifications: Not specified in current data

  • Delivery: Flexible per original and extended delivery periods per option clause

Terms & Conditions

  • Option to change quantity up to 25% during contract

  • Delivery period recalculated based on added quantity with minimum 30 days

  • No explicit EMD, payment terms, or technical standards disclosed

Important Clauses

Delivery Terms

Delivery period can extend based on the option clause; duration formula provided with minimum 30 days.

Quantity Variation

Purchaser may increase or decrease quantity up to 25% of bid quantity at contract placement and during currency at contracted rates.

Compliance

Bidders must comply with option clause and delivery adjustments as described; no other terms specified.

Bidder Eligibility

  • Experience in repairing/maintaining security video recording equipment

  • Capability to support 16-channel NVR systems

  • Compliance with standard defense procurement documentation and OEM authorizations

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for NVR repair/maintenance

4

Financial statements (past 3 years)

5

EMD/Security deposit documentation (if required by terms)

6

Technical bid documentation demonstrating NVR service capability

7

OEM authorization or service partnership certificates

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for Indian Army NVR repair tender 2025

Bidders should prepare OEM authorization for 16-channel NVR repair, demonstrate prior defense maintenance experience, provide GST and PAN, financial statements, and any required EMD documents. The tender includes a quantity option of up to 25% and flexible delivery periods; ensure compliance with these terms in your technical bid.

What documents are required for NVR maintenance tender in India

Submit GST registration, PAN card, experience certificates for NVR repair, financial statements for the last 3 years, EMD/Security deposit as applicable, OEM authorizations for the NVR model, and technical bid demonstrating service capability and past performance in security surveillance equipment.

What are the delivery terms for the 16-channel NVR tender

Delivery terms hinge on the option clause allowing quantity adjustments up to 25%. The delivery period is calculated as (additional quantity ÷ original quantity) × original delivery period, with a minimum of 30 days; extended periods may apply if quantity increases.

What is the required experience for bidders in NVR maintenance

Bidders should show prior NVR repair/maintenance experience, preferably with defense or large-scale surveillance deployments, and maintain OEM service capabilities; although exact years are not specified, demonstrate credible jurisdictional service ability and related certifications.

How to prove OEM authorization for NVR service

Provide official OEM authorization letters or channel partner certificates for the 16-channel NVR model proposed, including support commitments, warranty, firmware updates, and replacement parts access to meet maintenance requirements.

What is the procurement organization and location for this bid

Procurement is conducted by the Indian Army under the Department of Military Affairs. The tender data does not specify a city or state; bidders should monitor official government tender portals for precise location and bid submission details.

When will the NVR repair tender be opened and evaluated

Opening and evaluation dates are not provided in the current data; bidders should refer to the official tender portal postings for schedule announcements, and ensure readiness with technical and financial bids, OEM certifications, and compliance documentation.

What are the payment terms for the Indian Army NVR maintenance contract

Payment terms are not disclosed here; bidders should await the final tender documents which typically specify payment milestones, invoicing follow-ups, and acceptance criteria aligned with delivery and service milestones.