GEM

Centre for Development of Advanced Computing Networking Services Tender Thiruvananthapuram Kerala 2025 ERSS Chhattisgarh

Bid Publish Date

19-Nov-2025, 5:58 pm

Bid End Date

01-Dec-2025, 4:00 pm

Bid Opening Date

01-Dec-2025, 4:30 pm

Location

THIRUVANANTHAPURAM , KERALA

Progress

Issue19-Nov-2025, 5:58 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • OEM authorization required for bidders using authorized distributors
  • • Dedicated service office in the consignee state (Kerala) with documentary proof
  • • Escalation matrix and toll-free service support mandated
  • • Quantity/duration adjustment up to 25% post-contract issuance
  • • No BOQ items; integration of networking components with installation and AMC
  • • ATC requires upload of all certificates/documents; non-compliance leads to rejection

Categories 7

FUME HOODS SERVICES ARNO STARTING CONTACTOR POWER WATER LEVEL RECORDER NETWORKING APFC PANEL

Tender Overview

Organisation: Centre For Development Of Advanced Computing (c-dac) under the Ministry of Electronics & Information Technology, Thiruvananthapuram, Kerala. Procurement: Custom Bid for Services—Supply, Installation, commissioning, and AMC of networking components for ERSS Chhattisgarh. Location: THIRUVANANTHAPURAM, KERALA 695001 (state compliance for service provider office). Scope: Networking hardware installation, commissioning, and ongoing AMC with potential quantity/duration adjustments up to 25% per ATC. Context: Aligns with state-level ERSS infrastructure upgrades and vendor service presence requirements. Differentiator: Mandatory OEM authorization, dedicated service office in consignee state, and explicit escalation/ support structure.

Key Specifications

  • Networking components supply, installation, commissioning, and AMC

  • No BOQ items listed; scope is project-based

  • OEM authorization mandatory for distributor bids

  • Dedicated Kerala service office with documented evidence

  • Escalation matrix and toll-free support required

  • Contract quantity/duration adjustable up to 25%

Terms & Conditions

  • 25% contract quantity/duration flexibility at issue and post-issuance

  • OEM authorization mandatory; submit with bid

  • Kerala-based service office proof required

  • Dedicated toll-free support number and escalation matrix

  • Upload all required certificates/documents per ATC to avoid rejection

Important Clauses

Payment Terms

Excess settlement allowed for service with additional charges up to a specified percentage; invoice must include supporting documents.

Delivery Schedule

No explicit dates; contractor must align installation/AMC deliverables with ERSS project timelines as per ATC.

Penalties/Liquidated Damages

Penalty details not disclosed; reference ATC for LDs and performance parameters.

Bidder Eligibility

  • Proven experience in networking installation/AMC for government or large-scale projects

  • OSRC/OCSP, if applicable, or equivalent certifications recognized by IT/telecom sector

  • Financial stability evidenced by audited statements and turnover thresholds

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates of similar networking installation/AMC projects

4

Financial statements or turnover proof

5

EMD/Security deposit documents (as specified in ATC)

6

OEM authorization / certificate for distributor bids

7

Technical bid documents and compliance certificates

8

Service provider office proof in Kerala (consignee state) and escalation matrix

9

Dedicated toll-free service number documentation

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for the networking services tender in Thiruvananthapuram 2025?

Bidders must submit GST, PAN, experience certificates, financials, EMD documents, OEM authorization, and technical compliance. Ensure Kerala-based service office proof, toll-free support details, and escalation matrix are provided. Adhere to 25% quantity/duration flexibility and upload all certificates as per ATC.

What documents are required for the CDAC networking bid Kerala?

Required documents include GST certificate, PAN, experience certificates of similar work, financial statements, EMD documents, OEM authorization, technical bid, and proof of Kerala service office. Also provide dedicated toll-free support number and escalation matrix as per ATC.

What are the key eligibility criteria for the ERSS networking tender 2025?

Eligibility includes demonstrated experience in networking installation/AMC, valid GST and PAN, financial stability with audited statements, OEM authorization for distributors, and evidence of a Kerala-based service office with escalation procedures.

What are the required special terms for contract quantity in this tender?

The buyer permits up to 25% adjustment in contract quantity or duration at contract issuance and post-issuance. Bidders must agree to revised quantities/durations and adjust invoices accordingly with proper documentation.

How is service support structured for this CDAC tender in Kerala?

Bidders must provide a dedicated toll-free service number and an escalation matrix for technical support. There should be a Kerala-based service office to ensure on-site response and timely issue resolution for ERSS networking components.

What is the significance of OEM authorization in this bid?

OEM authorization is mandatory for distributors; submit an Authorization Form detailing OEM name, address, and contact information. Without this, the bid may be rejected per ATC and Corrigendum requirements.

When will installation and AMC deliverables be executed under this tender?

Delivery/installation timelines are not explicitly stated; contractors must align with ERSS project schedules and ATC guidance. Ensure clear installation milestones and AMC support windows are included in the proposal.

Which standards or certifications are expected for networking equipment in this bid?

The tender requires OEM authorization and standard compliance where applicable, with references to IS/IEC practices as per sector norms. Specific ISO/IEC or product-specific certifications should be confirmed in the ATC and OEM documentation.