GEM

Bank of Baroda ISO 9001 Certification Services Tender India 2025 – ISO Certification Consultancy, Initial Audit, Surveillance Audit

Bid Publish Date

12-Dec-2025, 6:50 am

Bid End Date

03-Jan-2026, 3:00 pm

EMD

₹1,00,000

Value

₹21,00,000

Location

MUMBAI , MAHARASHTRA

Progress

Issue12-Dec-2025, 6:50 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Bank Of Baroda procurement for ISO 9001 QMS services including audits and employee awareness workshops
  • • EMD amount ₹100,000 and estimated contract value ₹2,100,000
  • • Contract quantity/duration flexibility up to 25% at issue and after award
  • • Excess settlement option allowing additional charges with documentary support
  • • No explicit BOQ or technical specs; emphasis on ISO 9001:2015 compliance and audit workflow
  • • Service scope includes Initial Audit, Surveillance Audit, Re-certification Audit and training workshops

Categories 10

CA FIRM ACCOUNTANT FIRM PRESSURE VESSEL QUALITY ASSURANCE AUDIT QUALITY MANAGEMENT ASSURANCE SERVICE FIRE BREATHING APPARATUS PHOTOGRAPHIC CAMERAS DIAMONDS CONSULTING

Tender Overview

Bank Of Baroda invites bids for ISO 9001 Quality Management System (QMS) certification services including consulting, initial audit, surveillance audit, recertification audit, and employee awareness workshops. The estimated project value is ₹2,100,000 with an EMD of ₹100,000. Scope encompasses guidance for ISO 9001 implementation and ongoing certification activities. There are no BOQ items listed; procurement focuses on end-to-end ISO certification services for Bank of Baroda. The tender includes contract quantity/duration adjustments up to 25% at award and post-award, plus an excess settlement option for additive charges with required documentation. Location details are not specified within the data, indicating a national-level or multi-site engagement under the Department of Financial Services.

  • Organization: Bank Of Baroda
  • Product/Service: ISO 9001 QMS certification services (consulting, audits, workshops)
  • Estimated value: ₹2,100,000
  • EMD: ₹100,000
  • Key differentiator: ISO audits plus employee awareness training and guidance for certification
  • Unique clauses: quantity/duration adjustment up to 25%, excess settlement option with documentation

Technical Specifications & Requirements

  • Service category: ISO 9001 Certification Services including consulting, Initial Audit, Surveillance Audit, Re-certification Audit, and employee workshop on ISO awareness
  • No specific technical specifications listed; bidders must provide: ISO 9001:2015 compliance approach, audit methodologies, and timeline alignment with certification cycles
  • Deliverables likely include audit reports, non-conformity closure plans, and certification maintenance support
  • Quality assurance expectations center on adherence to recognized ISO standards and Bank of Baroda’s internal quality policies
  • Experience indicators: proven capability to conduct in-scope ISO 9001 services for financial institutions is implied by tender scope

Terms, Conditions & Eligibility

  • EMD: ₹100,000 (bank guarantee or online payment as applicable)
  • Quantity/Duration clause: up to 25% increase/decrease at contract award and post-award
  • Excess Settlement: option to include additional charges up to a specified percentage with mandatory supporting documents
  • Services scope: ISO 9001 certification lifecycle (consulting, initial, surveillance, recertification) plus employee workshops
  • Documentation: standard bid documents and compliance with buyer-added terms; exact documents not enumerated in data
  • Payment terms: not specified; bidders should seek clarification on milestone-based payments aligned with audit deliverables
  • Warranty/penalties: not specified in data; bidders should anticipate standard contractual penalties for non-performance

Key Specifications

  • ISO 9001:2015 certification services for a financial institution

  • Deliverables: audit reports, NCR closure plans, surveillance and recertification documentation

  • Workshops: ISO awareness sessions for Bank of Baroda employees

  • EMD: ₹100,000

  • Estimated contract value: ₹2,100,000

  • Flexibility: contract quantity/duration adjustment up to 25%

Terms & Conditions

  • Key EMD requirement: ₹100,000

  • Delivery/finalization timelines subject to audit cycles; exact dates not specified

  • 25% quantity/duration adjustment and excess settlement option included

Important Clauses

Payment Terms

Not explicitly stated; bidders should confirm milestone-based payments aligned to audit deliverables and certificate issuance

Delivery Schedule

No explicit dates; bidders must propose audit and workshop schedule compatible with ISO cycles

Penalties/Liquidated Damages

Not specified; bidders should assume standard performance penalties for non-delivery or non-compliance with ISO requirements

Bidder Eligibility

  • Experience in delivering ISO 9001:2015 certification services for financial institutions

  • Demonstrated capability for Initial, Surveillance, and Recertification audits

  • Financial stability evidenced by recent financial statements and tax compliance

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for ISO certification services/equivalent audits

4

Financial statements demonstrating financial stability

5

EMD submission document (demand draft or online payment receipt)

6

Technical bid documents outlining ISO 9001:2015 methodology and audit plan

7

OEM authorizations or partner credentials if applicable

8

Any applicable certifications or engagement letters from previous financial institution clients

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for Bank Of Baroda ISO 9001 tender in India 2025?

Bidders must submit all required documents (GST, PAN, experience certificates, financial statements, EMD) along with a technical proposal outlining ISO 9001:2015 methodology, audit plans, and workshop content. Ensure compliance with the 25% quantity/duration adjustment option and the excess settlement option with proper documentation.

What documents are required for Bank Of Baroda ISO bid 2025?

Required documents include GST certificate, PAN, experience certificates for ISO audits, financial statements, EMD submission, technical bid detailing audit approach, and any OEM authorizations. Prepare bank guarantee alternatives per vendor terms and ensure eligibility criteria are met.

What are the ISO 9001 certification services included in this procurement?

Services cover consulting, initial audit, surveillance audit, recertification audit, and a workshop on ISO awareness for Bank of Baroda employees. Deliverables include audit reports, NCR closure plans, and ongoing certification maintenance guidance.

What is the EMD amount for Bank Of Baroda ISO bid 2025?

The mandatory EMD is ₹100,000. Submit via demand draft or online payment as per tender guidelines; ensure the EMD is valid through the bid submission and evaluation period.

What are the key eligibility criteria for ISO 9001 services for banks?

Applicants must demonstrate prior experience delivering ISO 9001:2015 services to financial institutions, provide audited financial statements showing stability, and present certifications or partner credentials validating their auditing capabilities and quality management expertise.

When should bidders propose delivery schedules for ISO audits in banking sector?

Proposals must include a detailed delivery plan aligned with ISO cycle timelines, including milestones for initial audit, surveillance audits, and recertification events. Since explicit dates aren’t provided, ensure the schedule remains flexible yet compliant with ISO cadence requirements.

What payment terms should bidders propose for ISO certification services?

Propose milestone-based payments tied to audit deliverables and certification milestones. Clarify the proportion of payments after initial audit, post-surveillance audits, and upon successful recertification, while aligning with Bank Of Baroda procurement norms.

How to handle the 25% quantity/duration adjustment clause in this tender?

Include a clear plan showing how contract scope can be scaled by up to 25% at award and post-award. Provide justification, impacts on pricing, and schedule adjustments, along with acceptance terms for revised quantities or durations.