Tender Overview
The Union Bank of India invites bids for ISO Certification Services in Bangalore, Karnataka, focusing on ISO 9001 Quality Management System (QMS) and ISO 21001 Quality Management Systems. The scope includes consulting, initial audit, surveillance audit, and recertification audit, with guidance for documentation and implementation. Estimated value is ₹600,000 and the earnest money deposit (EMD) is ₹25,000. The procurement targets agencies capable of delivering end-to-end ISO certification support, including gap analysis, process documentation, and audit readiness. This tender emphasizes rigorous certification standards and adherence to banking sector expectations, with delivery across the project lifecycle from readiness assessment to final certification. Unique aspects include alignment with multiple ISO standards and a potential emphasis on training and documentation assistance to ensure successful certification.
Technical Specifications & Requirements
- Product/Service: ISO Certification services including ISO 9001:2015 QMS and ISO 21001:2018 for educational organizations, with consulting, initial audit, surveillance audits, and recertification audits.
- Scope of work: Documentation guidance, implementation support, gap analysis, audit preparation, and maintenance guidance until certification is achieved.
- Deliverables: Policy documents, process maps, work instructions, audit reports, and certification readiness evidence.
- Location/coverage: Bangalore, Karnataka; delivery of services aligned to bank’s process landscape.
- Vendor capability: Experience in ISO certification for financial institutions is advantageous; provide methodology, timelines, and sample artifacts.
- EMD/Value: Estimated contract value ₹600,000; EMD ₹25,000.
- Standards referenced: ISO 9001:2015, ISO 21001:2018; ensure credentialed auditors and documented evidence of compliance.
Terms, Conditions & Eligibility
- EMD: ₹25,000 payable as per tender terms.
- Experience: Demonstrated capability in ISO certification consulting for banks or financial institutions is preferred.
- Delivery timeline: From project initiation to certification attainment as per agreed schedule.
- Payment terms: To be specified in contract; typically milestone-based against deliverables.
- Documents: Upload certificates and required bid documents per ATC; ensure GST, PAN, and relevant audits are available.
- Penalty/Quality: Compliance with banking sector standards; maintain audit rigor and timely submissions.
- Warranty/Support: Post-certification support or surveillance audit readiness guidance likely required.
