GEM

Indian Army Repair Services Tender for Household Appliances in Delhi/NCR and Beyond 2025

Bid Publish Date

10-Dec-2025, 9:26 am

Bid End Date

20-Dec-2025, 10:00 am

Progress

Issue10-Dec-2025, 9:26 am
AwardPending
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Quantity

7

Category

Repair of Mixer Grinder

Bid Type

Single Packet Bid

Key Highlights

  • Brand/OEM requirements: Not specified
  • Technical certifications/standards: Not specified
  • Special conditions: 50% quantity variation rights; extended delivery with proportional timing
  • Eligibility: Service providers capable of repair/maintenance for mixers, ACs, washing machines, dispensers, and food warmers
  • Warranty/AMC: Not specified
  • Penalties: Not specified
  • Delivery: Proportional time extension with minimum 30 days
  • Delivery locations: Not specified; likely associated with Indian Army facilities
  • Payment terms: Not specified
  • Documents: Not specified beyond standard bid submission

Categories 16

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for repair and service of multiple household appliances including mixers, split ACs (hot/cold), semi-automatic washing machines, hot/cold water dispensers, drain plug changes, and food warmers. The procurement scope covers repair/maintenance services across five items with no specified start/end dates or estimated value disclosed. A key differentiator is the option clause allowing quantity variation up to 50% of bid quantity during contract execution, extending delivery time proportionally while maintaining contracted rates. This tender targets service providers capable of rapid diagnostic, repair, and ongoing maintenance for military facilities.

Technical Specifications & Requirements

  • Service category includes: repair of mixer grinders, PCB repair, split AC servicing (hot/cold), semi-automatic washing machine repair, hot/cold water dispenser service, drain plug change, and food warmer repair.
  • No explicit technical specs or IS/ISO standards provided; bidders should demonstrate capability in appliance repair, component replacement, and preventative maintenance.
  • BOQ lists 5 items with no quantity or unit details; emphasis is on service capability and response time rather than itemized quantities.
  • Special clause: option to increase/decrease quantity up to 50% at contract rates; delivery period calculated as (additional quantity/original quantity) × original delivery period, minimum 30 days.
  • Terms require compliance with the purchaser’s extended delivery framework and adherence to contract delivery schedules.

Terms, Conditions & Eligibility

  • EMD/secure payment terms not specified in the provided text.
  • Option Clause: quantity variation up to 50% during contract period with proportional delivery time adjustments; final delivery schedule tied to last date of original or extended order.
  • Delivery period calculation: if extended, time = (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days.
  • The purchaser may extend the calculated duration up to the original delivery period while exercising the option clause; bidders must comply.
  • Five-item BOQ with unspecified quantities; bidders must demonstrate service capability and compliance with the option-based delivery framework.

Key Specifications

    • Item categories: repair of Mixer Grinder, Split AC (Hot/Cold) servicing, PCB repair, Semi Auto Washing Machine repair, Hot/Cold Water Dispenser service, Drain plug change, Repair of Food Warmer
    • Quantity/BOQ: 5 items with unspecified exact quantities; emphasis on service capability rather than fixed unit counts
    • Delivery terms: option to increase/decrease quantity up to 50%; delivery period linked to last date of original/extended delivery order
    • Delivery extension formula: (Increased quantity ÷ Original quantity) × Original delivery period; minimum of 30 days
    • Standards/Compliance: Not specified; bidders to demonstrate standard appliance repair practices and warranty support

Terms & Conditions

  • Option Clause: quantity variation up to 50% during contract and extended period

  • Delivery time: calculated with formula; minimum 30 days

  • Delivery extension: may extend up to original delivery period during option exercise

  • BOQ: 5 items with no specified quantities; focus on service capability

Important Clauses

Delivery Schedule

Delivery period starts from last date of original delivery order; extended delivery time follows (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days

Option to Increase/Decrease Quantity

Purchaser may adjust quantity by up to 50% at contract rates during and after initial orders

Compliance with Purchase Terms

Bidders must comply with all option clause delivery terms and provide timely repair/maintenance services as required

Bidder Eligibility

  • Proven track record in appliance repair and maintenance for multiple consumer electronics

  • Ability to meet variable quantity orders and adhere to extended delivery timelines

  • Financial stability evidenced by audited statements or equivalent documentation

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Bill of Quantities (BOQ) 5 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Repair of Mixer Grinder Motor Binding and Jar Repairing 1 pieces george2222 15
2 Service of Split AC Hot or Cold and PCB Repair PCB Repair and Service 1.5 Ton Split 1 pieces george2222 15
3 Repair of Semi Auto Washing Machine Motor Binding, Dryer repair and Top Cover replacement 2 pieces george2222 15
4 Service of Hot Cold Water Dispenser and Drain Plug Change Drain Pug change and Service 2 pieces george2222 15
5 Repair of Food Warmer Heating Rod Change 2000W and repairing of Parts 1 pieces george2222 15

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar appliance repair/maintenance

4

Financial statements or proof of financial stability

5

EMD/Securities documentation (if applicable in full bid rules)

6

Technical bid submission detailing repair capabilities

7

OEM authorization or service partner affiliations (if required by department)

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for Indian Army appliance repair tender in 2025

Bidders should prepare a technical bid detailing repair capabilities for mixers, ACs, washing machines, water dispensers, and food warmers, along with the 5-item BOQ scope. Submit GST, PAN, experience certificates, financials, EMD documentation, and OEM authorizations if required. Ensure compliance with the 50% quantity variation clause and delivery-time formula.

What documents are required for Army repair services tender 2025

Required documents include GST certificate, PAN, experience certificates for similar repairs, financial statements, EMD documentation, technical bid detailing capabilities, and OEM authorizations or service partnerships if applicable. These must be uploaded with the bid submission to participate in the procurement.

What is the delivery time method for quantity variations in this tender

Delivery time is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days. The purchaser may extend time up to the original delivery period when exercising the 50% quantity variation option.

Which appliances are covered under the Army repair service tender 2025

The scope covers Repair of Mixer Grinder, PCB Repair, Service of Split AC hot/cold, Repair of Semi Auto Washing Machine, Service of Hot/Cold Water Dispenser, Drain Plug Change, and Repair of Food Warmer. Five distinct items comprise the BOQ.

What are the key eligibility criteria for this Army tender

Eligibility requires demonstrated service capability in appliance repair, financial stability, and appropriate registrations (GST, PAN). Experience certificates for similar repair work and OEM authorizations (if required) strengthen eligibility; adherence to the option-based delivery terms is mandatory.

How to submit the bid documents for the Army procurement 2025

Prepare a technical bid with repair capabilities, attach GST, PAN, experience and financial documents, EMD proof, and OEM authorizations. Upload the 5-item BOQ details if available, and ensure compliance with delivery-extension terms and the 50% quantity variation policy during contract execution.

What standards or certifications are required for repair work

The tender does not specify IS/ISO standards; bidders should demonstrate industry-standard appliance repair practices and warranty support. If OEMs are involved, provide relevant authorizations. Ensure readiness to comply with the extension and quantity variation clauses during contract performance.

When is the bid submission deadline for the Army repair tender

The tender information provided does not include a deadline date. Bidders should monitor the GEM portal and official Army procurement notices for deadline announcements, ensuring readiness with all required documents and the capacity to handle 50% quantity variations.