GEM

IOCL SERPL Raipur Housekeeping, Caretaking & Catering Services Tender Raipur Chhattisgarh 2025 - Estimated ₹3.1068255 Cr

Bid Publish Date

24-Nov-2025, 2:19 pm

Bid End Date

08-Dec-2025, 4:00 pm

EMD

₹7,800

Value

₹31,06,826

Location

RAIPUR , CHHATTISGARH

Progress

Issue24-Nov-2025, 2:19 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 5

RESTAURANT SERVICE SERVICES HOSPITALITY SERVICE HOSPITALITY RELATED SERVICES FOOD AND BEVERAGES

Tender Overview

IOCL-Serpl Raipur invites bids for comprehensive housekeeping, caretaking and catering services at the guest house and office facilities in Raipur, Chhattisgarh (ZIP 492001). Estimated bid value is ₹3,106,825.50, with an EMD of ₹7,800. The scope covers support services for guest accommodation and office premises managed by Indian Oil Corporation Limited’s SERPL unit. A key contract term permits a quantity or duration adjustment up to 25% at contract issuance, with the option to extend within the same threshold. An excess settlement clause allows service providers to bill additional charges up to a defined percentage of the item-level total, subject to mandatory documentation. The tender falls under Government procurement via GeM for SERPL Raipur, with no BOQ items listed in the available data.

Technical Specifications & Requirements

There are no detailed technical specifications published. Available data confirms the service categories: housekeeping, caretaking and catering services for guest house and office support. Financials include an estimated value of ₹3,106,825.50 and an EMD of ₹7,800. Location: Raipur, Chhattisgarh. The procurement emphasizes service capability rather than product hardware, and tender terms include a bilateral amendment option up to 25% and an excess settlement mechanism requiring documentation. Bidders should prepare for service-level compliance, staff management, and facility upkeep aligned to IOCL standards. Experience in allied facility management services may be inferred as beneficial.

Terms, Conditions & Eligibility

Key conditions include: EMD ₹7,800; potential quantity/duration adjustment up to 25%; excess settlement for additional charges up to a defined percentage with verifiable documentation; precedence of tender documents over GeM terms in conflicts; no BOQ details provided. Applicants must ensure readiness to provide standard facility management capabilities, along with compliance documentation (GST, PAN, experience proofs) per typical GeM bid submissions. Bidder alignment to IOCL SERPL expectations and Raipur locality compliance is essential.

Key Specifications

  • Service category: housekeeping, caretaking and catering for guest house and office

  • Estimated contract value: ₹3,106,825.50

  • EMD amount: ₹7,800

  • Location: Raipur, Chhattisgarh (492001)

  • Contract variation: up to 25% in quantity or duration

  • Excess settlement: additional charges allowed up to defined percentage with documentation

  • BOQ: 0 items listed in current data

Terms & Conditions

  • EMD: ₹7,800 required for bid submission

  • Contract may vary up to 25% in quantity/duration at issue

  • Excess settlement option with mandatory supporting documents

Important Clauses

Payment Terms

Not specified in data; bidders should anticipate standard GeM terms and IOCL payment practices post-delivery

Delivery Schedule

Not specified; strength in service delivery for guest house and office support likely required

Penalties/Liquidated Damages

Not specified; bidders should review tender documents for LD provisions

Bidder Eligibility

  • Experience in facility management services (housekeeping, caretaking, catering)

  • Ability to manage guest house and office support services in Raipur, Chhattisgarh

  • Fulfillment of standard GST and tax documentation; financial stability evidence

Past Similar Tenders (Historical Results)

5 found

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Posted: 20 August 2025
Closed: 3 September 2025
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Posted: 3 March 2025
Closed: 17 March 2025
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Posted: 18 March 2025
Closed: 1 April 2025
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Custom Bid for Services - PROVIDING HOUSEKEEPING SERVICES WITH CATERING SERVICES AT REFINERY GUEST

Indian Oil Corporation Limited

Posted: 28 July 2025
Closed: 11 August 2025
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Custom Bid for Services - Caretaking Housekeeping and Catering Services in New Transit Flat at Udai

Bharat Petroleum Corporation Ltd

JAIPUR, RAJASTHAN

Posted: 27 February 2025
Closed: 20 March 2025
GEM

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar housekeeping/caretaking and catering services

4

Financial statements or solvency certificate

5

EMD payment document (₹7,800) via online or demand draft

6

Technical bid document or compliance statement

7

OEM authorizations or service partner agreements (if applicable)

8

Any prior project completion certificates or reference letters

Frequently Asked Questions

Key insights about CHHATTISGARH tender market

How to bid for IOCL SERPL Raipur housekeeping tender 2025?

Bidders should prepare GST registration, PAN, experience certificates, financial statements, and the EMD of ₹7,800. Submit a technical bid with service capability for guest house and office support in Raipur, along with any required OEM authorizations. Ensure adherence to the 25% contract variation clause and the excess settlement documentation.

What documents are required for IOCL SERPL Raipur bid 2025?

Required documents include GST certificate, PAN, experience certificates in similar services, financial statements, EMD receipt, technical compliance, and any OEM authorizations. Prepare reference letters for prior facility management work and submit online via GeM by the bid deadline.

What are the technical requirements for Raipur housekeeping tender?

Technical expectations focus on service capability for housekeeping, caretaking and catering at guest houses and office premises. No product specs listed; emphasize staff deployment plans, hygiene protocols, kitchen safety, dietary controls, and incident reporting aligned with IOCL SERPL standards.

When is the Raipur tender for IOCL SERPL valid and what is EMD?

The opportunity specifies an EMD of ₹7,800. The contract variation clause allows up to 25% changes. Specific bid validity dates are not provided here; bidders should monitor GeM portal for the official bid submission window and ensure EMD is ready before the deadline.

What are the payment terms for IOCL Raipur service contract?

Payment terms are not explicitly stated; bidders should expect standard GeM/IOCL payment practices post-delivery. Prepare for invoicing upon service delivery completion with supporting documentation and compliance certificates to facilitate timely payment.

What eligibility criteria are required for the Raipur tender submission?

Eligibility includes proven experience in similar facility management services, valid GST and PAN, financial viability, and ability to service guest house and office facilities in Raipur. OEM authorizations and reference projects may boost eligibility; verify all documents before submission.

How does the 25% variation clause affect bidders in Raipur tender?

The buyer may adjust contract quantity or duration by up to 25% at issue and still require acceptance. Bidders should plan staffing and resources to accommodate potential changes while maintaining service quality and compliance with IOCL SERPL terms.

What is the scope of excess settlement in this Raipur tender?

Excess settlement allows inclusion of additional charges up to a defined percentage of the item-level total, with mandatory supporting documents. Bidders must declare applicability during invoice creation and ensure the cumulative invoice remains within the agreed percentage.