GEM

BPCL Jalandhar Maintenance Services Tender 2025 – Office Assist, Housekeeping, Lab Attendant, Driver & Allied Staff ISO & Compliance

Bid Publish Date

10-Dec-2025, 6:14 pm

Bid End Date

24-Dec-2025, 3:00 pm

Value

₹31,30,793

Location

JALANDHAR , PUNJAB

Progress

Issue10-Dec-2025, 6:14 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 7

TECHNICAL SERVICES OTHER SERVICE SERVICES ATTENDANT HOSPITALITY RELATED SERVICES WATER LEVEL RECORDER MICROCENTRIFUGES

Tender Overview

Bharat Petroleum Corporation Ltd in Jalandhar, Punjab invites bids for an Annual Maintenance Contract covering Office Assistance, Housekeeping, Lab Attendant, Driver & Allied Services at the BPCL Retail Territory Office, Lubes, QA/Mobile Lab and Housing Complex. Estimated value: ₹3,130,792.66. Scope includes on-site staffing in BPCL locations within Jalandhar, with requirements for dedicated service support and an on-ground presence in the state. The contract includes an optional quantity/duration adjustment up to 50% and an excess settlement mechanism for additional charges, subject to documentation. Differentiators include service quality, compliance with statutory payroll practices, and dedicated helpline/escalation process. Unique aspects: vendor must maintain an office in the consignee state and provide OEM-style service support. This tender targets service providers capable of multi-role staffing and quick escalation handling.

Technical Specifications & Requirements

  • No product specifications or BOQ items are published. Principal focus is on service delivery capabilities:
  • Staffing categories: Office assistants, housekeeping staff, lab attendants, drivers, and allied support personnel
  • Agreement features: Excess settlement option up to a defined percentage of item-level total value, with mandatory supporting documents for invoices
  • Compliance obligations: Maintain office in BPCL’s state, dedicated toll-free service line, and a formal escalation matrix
  • Payroll governance: Salaries/wages paid by service provider with statutory documents (PF, ESIC) and bank statements provided with claims
  • Documentation: Mandatory certificates as per bid terms; non-submission risks rejection
  • Experience/obligation: Not explicitly quantified; emphasis on non-obsolescence and minimum market life for offered services

Terms, Conditions & Eligibility

  • Excess settlement enabled for service invoices with declared applicability and supporting documents; total value must stay within the order’s excess percentage
  • Bidder must not be in liquidation or similar distress; provide undertaking
  • Offered services must not be end-of-life for at least 3 years residual market life; avoid obsolete items
  • 50% quantity/duration flexibility at contract issuance; post-issuance, adjustments capped at 50%
  • No assignment or subcontracting without buyer consent; joint liability maintained
  • Salary payments by service provider, with PF/ESIC compliance and bank statements
  • Lack of required certificates/documents can lead to rejection; service provider must have a BPCL-consulted service office in the consignee state
  • Dedicated toll-free support and escalation matrix required

Key Specifications

  • Staffing categories: Office Assistants, Housekeeping, Lab Attendant, Driver & Allied Services

  • Estimated contract value: ₹3,130,792.66

  • Geographic scope: Jalandhar, Punjab (144001) with on-site deployment

  • Delivery/deployment: On-site staffing at BPCL Retail Territory Office and related facilities

  • Quality/Compliance: Payroll with PF/ESIC; adherence to statutory requirements

Terms & Conditions

  • Excess settlement enabled with invoice-side documentation

  • 50% contract quantity/duration flexibility at issuance and post-issuance

  • Bidder must maintain state-level office and dedicated support lines

Important Clauses

Payment Terms

Salaries paid by service provider first, with claims to BPCL including PF/ESIC documentation

Delivery Schedule

On-site staffing to be deployed at BPCL locations within Jalandhar; exact timelines not specified

Penalties/Liquidated Damages

Penalties not specified in available data; escalation and SLA commitments implied

Bidder Eligibility

  • Financial stability and no liquidation proceedings

  • Non-obsolescence of offered services for at least 3 years

  • Presence of state-level service office and toll-free support

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar contracts

4

Financial statements / turnover proof

5

EMD document (if applicable and specified elsewhere)

6

Technical bid documents

7

OEM authorizations (if applicable)

8

Compliance certificates for payroll (PF/ESIC) and statutory filings

9

Office in the state of consignee evidence (address proof)

10

Dedicated service/support contact details and escalation matrix

Frequently Asked Questions

Key insights about PUNJAB tender market

How to bid for BPCL maintenance services tender in Jalandhar 2025?

To bid, submit GST and PAN, experience certificates, financials, EMD (if applicable), and technical bids. Include proof of payroll compliance (PF/ESIC) and evidence of a state-level service office. Adhere to the excess settlement option with supporting invoices. Ensure non-obsolescence and 3-year market life for offerings.

What documents are required for BPCL Jalandhar service staff bid 2025?

Submit GST registered certificate, PAN, experience certificates for similar contracts, financial statements, payroll compliance certificates (PF/ESIC), office address proof in Punjab, OEM authorizations if needed, and dedicated support contact details. Ensure all documents align with bid terms and ATC.

What are the eligibility criteria for BPCL staff outsourcing tender Jalandhar?

Bidders must demonstrate financial stability, no liquidation, and provide undertaking. Services must have at least 3 years residual market life, non-obsolescence, and maintain a state-level office with a toll-free support line and escalation matrix. Compliance with payroll regulations is mandatory.

What are the technical expectations for BPCL Punjab staffing contract?

Expect on-site deployment across BPCL facilities in Jalandhar for Office Assistants, Housekeeping, Lab Attendant, Driver and allied staff. While no specific specs are published, maintain compliance with statutory payroll (PF/ESIC) and provide documentation with invoices. Excess settlement may apply with proper substantiation.

When is the delivery window for BPCL Jalandhar staffing services?

Delivery timing is not explicitly specified; responders should prepare for immediate deployment upon contract award and align with BPCL escalation processes. Ensure readiness with a dedicated service desk, and confirm deployment milestones during final negotiations.

What are the payment terms for BPCL staff outsourcing in Jalandhar?

Salaries are paid by the service provider first, followed by claims to BPCL with PF/ESIC documentation and bank statements. Exact payment schedule is defined in the contract; ensure timely payroll processing and transparent documentation for reimbursement.

How to meet eligibility for the excess settlement in this BPCL tender?

Declare applicability of additional charges during invoice creation and provide mandatory supporting documents. Ensure the total invoice, including addons, does not exceed the defined excess settlement percentage on the order value, as per bid terms.

What about contract flexibility and subcontracting for BPCL Jalandhar bid?

The buyer may adjust quantity or duration up to 50% at contract issuance and later. Subcontracting requires prior written consent; liability remains jointly with the original seller and any sub-contractor, ensuring performance obligations are met.