GEM

Kappur Gramapanchayat Local Self Government Department Kerala Laptop & Desktop Procurement Palakkad Kerala 2025

Bid Publish Date

19-Nov-2025, 4:17 pm

Bid End Date

29-Nov-2025, 5:00 pm

Bid Opening Date

29-Nov-2025, 5:30 pm

Progress

Issue19-Nov-2025, 4:17 pm
AwardPending
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Quantity

3

Category

Entry and Mid Level Laptop - Notebook

Bid Type

Two Packet Bid

Key Highlights

  • Manufacturer Authorization required for distributor bids
  • Dedicated toll-free service support and escalation matrix mandatory
  • Option clause allowing ±25% quantity adjustment during/after contract
  • No explicit ISI/ISO standards listed; rely on OEM certifications
  • Financial health undertaking required to avoid liquidation or bankruptcy
  • ATC document governs additional terms and conditions
  • Delivery period recalculation based on original and extended periods

Categories 1

Tender Overview

The procurement opportunity involves Kappur Gramapanchayat under the Local Self Government Department Kerala for Entry and Mid Level Laptop - Notebook (Q2) and Entry and Mid Level Desktop Computer (Q2). Location is PALAKKAD, KERALA - 678001. No start/end dates or estimated value disclosed; scope appears to include standard ICT devices for government use with potential bulk requirements. A key differentiator is the explicit option clause allowing a +/- 25% quantity adjustment at contract award and during currency, with delivery time recalculation anchored to original delivery periods. The tender emphasizes supplier accountability on financial standing and OEM authorization. Unique clauses address dedicated service support, escalation matrices, and reliable after-sales contact channels, signaling a focus on ongoing maintenance alongside initial supply.

Key Specifications

  • Product category: Entry/Mid Level Laptop and Desktop Computer

  • Quantities: Not specified in BOQ; subject to ±25% option clause

  • Estimated value: Not disclosed

  • Experience: Prior IT hardware supply experience recommended

  • Quality/Compliances: OEM authorization required for distributors

  • Warranty/Support: Dedicated toll-free support and escalation matrix expected

  • Delivery: Based on last date of original delivery order; extended period governed by option clause

Terms & Conditions

  • Option to adjust quantity up to 25% during contract and currency

  • OEM authorization mandatory for non-manufacturer bids

  • Dedicated service/support channels and escalation procedures required

Important Clauses

Payment Terms

Not explicitly defined in data; bidder to align with buyer ATC and standard government procurement practice

Delivery Schedule

Delivery period linked to last date of original delivery order; extended period governed by option clause with minimum 30 days

Penalties/Liquidated Damages

Not specified in data; bidders should assume standard LD terms in ATC

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • Must provide OEM authorization if bidding through distributor

  • Must offer dedicated service support with toll-free contact

  • Demonstrate financial stability through submitted documents

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for IT hardware supply (similar volume preferred)

4

Financial statements or solvency certificate

5

EMD deposit proof (if applicable in tender terms)

6

OEM authorization / Manufacturer authorization letter

7

Technical compliance certificates from OEM (where applicable)

8

Dedicated service/support contact details and escalation matrix

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for the palm Palakkad IT hardware tender in Kerala 2025?

Bidders should prepare OEM authorization, GST and PAN, financial statements, and experience certificates. The tender allows a ±25% quantity variation and requires a dedicated service line with an escalation matrix. Review the ATC for delivery terms and submit the bid with OEM endorsement and service capability details.

What documents are required for the Kappur Gramapanchayat IT bid in Kerala?

Submit GST certificate, PAN, experience certificates for IT hardware supply, financial statements, OEM authorization letter, and proof of dedicated service support. Include any required EMD documentation and technical compliance certificates specified by the OEM or buyer ATC.

What delivery terms apply to the laptops and desktops procurement in Palakkad?

Delivery is calculated from the last date of the original delivery order. If the option clause is exercised, extended time is computed as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days unless the original delivery period exceeds that.

What are the required service and support commitments for this tender?

Bidders must provide a dedicated toll-free service line and a documented escalation matrix with telephone numbers. OEMs or authorized distributors should ensure post-sales support aligns with buyer expectations and ATC terms.

What is the role of OEM authorization in this tender for IT hardware?

If bidding through an authorized distributor, an OEM authorization letter with name, designation, address, email, and phone is mandatory. This confirms that the supplier is authorized to quote and support the specified laptops and desktops.

Are there any explicit standards like ISI/ISO required for this procurement?

No explicit standards are listed in the tender data. Bidders should rely on OEM certifications and country-wide compliance, while ensuring compatibility with typical government ICT equipment standards and any ATC-imposed terms.

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