GEM

Indian Army Microsoft Office & Windows 11 Pro Licenses Tender Jammu & Kashmir 2025 - ISI-compliant Antivirus 10-User

Bid Publish Date

14-Dec-2025, 1:52 pm

Bid End Date

24-Dec-2025, 2:00 pm

Location

JAMMU , JAMMU AND KASHMIR

Progress

Issue14-Dec-2025, 1:52 pm
AwardPending
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Quantity

24

Category

Microsoft Office Professional 24

Bid Type

Two Packet Bid

Tender Overview

The Indian Army, Department Of Military Affairs, located in Jammu, Jammu & Kashmir, invites bids for software licenses including Microsoft Office Professional licenses (versions 24 and 21), Windows 11 Pro, and Quick Heal Antivirus for 10-user deployments with 1-year and 3-year terms. The tender uses a flexible quantity clause allowing up to 25% increase during contract execution. Bidders must demonstrate functional service centers in the consignee state or establish one within 30 days of award, with documentary evidence of service capability required for payment release. The procurement focuses on licensed software with ongoing support and local service coverage, including a dedicated toll-free support line. The BOQ lists 6 items, but explicit quantities are not disclosed in the provided data, signaling a focus on compliant software bundles and after-sales service.

Technical Specifications & Requirements

  • Product names: Microsoft Office Professional 24 and 21, Windows 11 Pro, Quick Heal Antivirus for 10-user deployments.
  • Subscription terms: 1-year and 3-year antivirus licenses (
    10-user packs).
  • Delivery & scope: Licenses delivered to Indian Army locations in Jammu & Kashmir; on-site or license-key delivery as applicable.
  • Standards & compliance: License compliance with standard commercial software licensing norms; vendor must provide license certificates and OEM authorizations.
  • Support & service: Dedicated toll-free service line; functional service center in the state or established within 30 days; payment tied to documentary evidence of service capability.
  • Option clause: Quantity may increase by up to 25% of bid/contracted quantity; extended delivery time calculated per clause.

Terms, Conditions & Eligibility

  • Bid quantity flexibility: Up to 25% variation during placement and currency of contract.
  • Delivery periods: Extended delivery time proportional to quantity with a minimum of 30 days; original delivery period governs adjustments.
  • Service centers: Mandatory functional center in the consignee state or establishment within 30 days of award; payment contingent on evidence.
  • Support: Dedicated/toll-free telephone support required from bidder/OEM.
  • Documentation: Submission of OEM authorizations, license certificates, and compliance documents; details of eligibility criteria provided by buyer terms.

Key Specifications

  • Microsoft Office Professional 24 license

  • Microsoft Office Professional 21 license

  • Windows 11 Pro license

  • Quick Heal Antivirus licenses for 10 users (1-year and 3-year options)

  • Dedicated toll-free service support and state-wise service center

  • Delivery terms with 25% quantity variation and minimum 30 days extended delivery

Terms & Conditions

  • 25% quantity variation during contract and extended period

  • Mandatory functional service centers in consignee state or 30-day establishment

  • Dedicated toll-free support and OEM authorization required

Important Clauses

Payment Terms

Payment will be released after submission of evidence of functional service center and license/compliance documents; terms unspecified beyond service capability condition.

Delivery Schedule

Delivery period begins after original delivery date; additional time calculated as (increased quantity ÷ original quantity) × original delivery period, minimum 30 days.

Penalties/Liquidated Damages

Penalties not explicitly stated in the available data; ensure compliance with general government procurement LD norms in subsequent communication.

Bidder Eligibility

  • Registered organization with software licensing capabilities for Microsoft and cybersecurity products

  • Demonstrated service center presence or ability to establish within 30 days in Jammu & Kashmir

  • OEM authorization for Microsoft Office, Windows 11 Pro, and Quick Heal Antivirus; dedicated support channel

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Bill of Quantities (BOQ) 6 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Microsoft Office Professional 24 Microsoft Office Professional 24 5 nos amanvirk 28
2 Microsoft Office Professional 21 Microsoft Office Professional 21 1 nos amanvirk 28
3 Windows 11 Pro Windows 11 Pro 13 nos amanvirk 28
4 Antivirus quickheal 1 Year tenUser Antivirus quickheal 1 Year tenUser 3 nos amanvirk 28
5 Antivirus quickheal 3 Year ten User Antivirus quickheal 3 Year ten User 1 nos amanvirk 28
6 information technology information technology 1 nos amanvirk 28

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates showing prior software licensing deployments

4

Financial statements (latest year) demonstrating liquidity

5

EMD/Security deposit documentation (as applicable per tender terms)

6

Technical bid documents confirming software licenses and versions

7

OEM authorization letter for Microsoft Office, Windows 11 Pro, and Quick Heal Antivirus

8

Commercial terms and price bid as required by tender committee

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for Microsoft Office licenses in Jammu tender 2025?

Bidders must submit OEM authorizations for Microsoft Office versions 24 and 21, Windows 11 Pro licenses, and Quick Heal Antivirus. Provide service capability evidence, establish a local service center within 30 days if not present, and comply with the 25% quantity variation clause.

What documents are required for IT software tender in Jammu & Kashmir?

Submit GST certificate, PAN, experience certificates, financial statements, EMD documentation, license certificates, OEM authorizations, and technical bid detailing license quantities and versions; ensure all documents align with buyer terms and service-center requirements.

What are the technical specs for antivirus licenses in this bid?

Antivirus licenses cover 10-user packs with 1-year and 3-year terms; must provide license keys/certificates, OEM authorization, and compliance with standard licensing norms; ensure compatibility with Windows 11 Pro installations and government IT security policies.

When is the delivery deadline if quantity increases under option clause Jammu?

Delivery time scales with increased quantity: (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days; original period applies unless extended under option clause.

What are the service requirements for on-site or carry-in warranties?

Bidder must have a functional service center in the state or establish one within 30 days of award; on-site warranty eliminates carry-in requirements; payment depends on documentary evidence of service capability.

What is required for dedicated service support in this tender?

Bidders must provide a dedicated toll-free service number and ensure availability of service support; OEMs must back with authorized service infrastructure and clear escalation paths for government purchasers.

What standards or licenses must be provided for Microsoft and Quick Heal?

Provide official license certificates for Microsoft Office versions 24 and 21, Windows 11 Pro, and 10-user Quick Heal Antivirus licenses; include OEM authorization letters and compliance with licensing regulations for government procurements.

Is there a fixed EMD amount for this IT software tender Jammu?

The tender data does not disclose a fixed EMD amount; bidders should monitor official communications for EMD specifics and ensure readiness with bank guarantees or deposits per government procurement norms.

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