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Open Transport NPROCURE

Bhavnagar City Bus Fare Collection Tender - ETMs & Ticketing Software Procurement

Bid Publish Date

04-Oct-2025, 7:00 am

Bid End Date

28-Nov-2025, 5:00 pm

EMD

₹55,55,000

Value

₹18,50,00,000

Location

BHAVNAGAR , GUJARAT

Progress

Issue04-Oct-2025, 7:00 am
AwardPending
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Tender Type

Open

Sector

Transport

Tender Fee

₹15,000

Contract Form

Service

Completion Period

24  Months

Currency Type

Single

Categories 4

FEES COLLECTION SERVICES BUS CONDUCTORS SOFTWARE

The Bhavnagar Municipal Corporation has issued a tender for the procurement of Fare Collection Systems, including Electronic Ticket Machines (ETMs) and Ticketing Software, to modernize city bus fare collection. This project aims to enhance efficiency, passenger experience, and operational transparency in Bhavnagar's urban transport network. The tender invites experienced transport technology providers to submit competitive bids for supplying, installing, and supporting the integrated fare collection system over a 24-month period. With an estimated project value of 185 crore INR, this opportunity is ideal for companies specializing in transport hardware, software solutions, and system integration. The process involves detailed technical and financial evaluation, with deadlines set for bid submission on 30th October 2025. Bidders must meet strict eligibility criteria, including experience and financial stability, and participate via the NPROCURE portal. This initiative aligns with government efforts to promote smart city infrastructure and urban mobility improvements, making it a strategic opportunity for industry leaders in public transport technology.

Scope Of Work

The selected agency will be responsible for:

  • Supplying Electronic Ticket Machines (ETMs) compatible with existing bus systems.
  • Developing and deploying Ticketing Software for fare management.
  • Installing ETMs across all designated buses in Bhavnagar.
  • Integrating the ticketing system with existing transport infrastructure.
  • Providing training and support for system operation.
  • Ensuring system security and data integrity.

The process involves:

  1. Assessment and Planning: Conduct site surveys and finalize system specifications.
  2. Supply and Installation: Deliver ETMs and software, install hardware, and configure systems.
  3. Testing & Commissioning: Perform comprehensive testing to ensure system functionality.
  4. Training & Handover: Train staff and hand over operational systems.
  5. Post-Implementation Support: Provide maintenance and technical support for 24 months.
Specification Details
ETM Compatibility Must support RFID & QR code scanning
Software Features Real-time fare collection, reporting, and analytics
System Security End-to-end encryption and secure access
Maintenance Period 24 months from commissioning

Bidder must ensure compliance with all technical standards specified in the tender document.

Technical Specifications

Parameter Specification
ETM Hardware Robust, weatherproof, supports RFID & QR code
Software Platform Cloud-compatible, scalable, secure
Data Security AES encryption, secure login
Communication GSM/4G, Wi-Fi support
Power Supply Backup battery support

Sequential procedures include:

  1. Hardware procurement and testing.
  2. Software customization and integration.
  3. System deployment across all buses.
  4. User training and documentation.
  5. Final acceptance testing and commissioning.

Financial Requirements

The estimated project cost is approximately 185 crore INR, with a required earnest money deposit (EMD) of 55.55 lakh INR. The financial bid should include detailed cost breakdowns for hardware, software, installation, and support services. Payment terms are structured as follows:

  • 30% advance upon contract signing.
  • 40% after delivery and installation.
  • 30% after successful commissioning and acceptance.
    Bidders must submit a comprehensive financial proposal aligned with the tender format. The total bid amount should not exceed the estimated cost, and all costs must be inclusive of taxes and duties.

Documents 5

BMC TRANS PMEBUS 001 2025.pdf

TENDER_DOCUMENT

Amendment no 1 extension of timeline_updated.pdf

TENDER_DOCUMENT

Amendment No 2- Answer to Pre Bid Queries.pdf

TENDER_DOCUMENT

Amendment no 4 extension of timeline.pdf

TENDER_DOCUMENT

Amendment no 5 extension of timeline.pdf

TENDER_DOCUMENT

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Eligibility Criteria

✓ Must have valid tender fee DD and EMD DD as specified.
✓ All required documents listed in the preliminary stage must be submitted.
✓ The bidder should possess relevant experience in transport fare collection systems.
✓ The bidder must be a registered company with valid licenses.
✓ Financial stability demonstrated by annual turnover of at least 50 crore INR in the last 3 years.

Qualification Parameter Minimum Requirement
Experience in Transport Projects At least 3 similar projects
Financial Turnover Minimum 50 crore INR annually
Certification ISO 9001 or equivalent
Technical Capability Proven hardware and software solutions

Important: Bidders must submit all documents as per the detailed eligibility criteria outlined in the tender documents.

Bidding Process

Process Timeline

1. Preliminary Stage

29-11-2025 15:30

2. Price Bid Stage

29-11-2025 15:35

Required Forms

Preliminary

Tender Fee and EMD

User Defined Template-Standard

Required

Price

Annexure 8: Format of Price Bid

User Defined Template-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Tender Fee DD

Required
2

EMD DD

Required
3

All Other Document As Per RFP

Required

Form - Tender Fee and EMD

1

Attach All necessory documents Mentioned in ATender Papers Along with Checklist

Required

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the main objective of this tender?

The primary goal is to select a qualified agency to supply, install, and commission a comprehensive Fare Collection System, including ETMs and Ticketing Software, for Bhavnagar city buses. This will modernize fare collection, improve operational efficiency, and enhance passenger convenience.

What are the key eligibility criteria for bidders?

Bidders must submit tender fee DD, EMD DD, and all required documents as specified. They should have relevant experience in transport fare collection projects, a minimum annual turnover of 50 crore INR, and valid licenses. Technical capability and past performance are also critical for eligibility.

What is the bidding process and timeline?

The process involves preliminary submission by 30-10-2025, with technical evaluation on 03-11-2025 at 11:00 AM, followed by financial bid opening at 11:15 AM the same day. Bidders must follow the steps outlined on the NPROCURE portal and attend evaluation meetings as scheduled.

What technical standards must the system meet?

The system must support RFID and QR code scanning, ensure data security with AES encryption, and support GSM/4G and Wi-Fi communication. Hardware should be weatherproof, and software must be scalable, secure, and compatible with cloud deployment. Detailed specifications are in the tender document.

How can I contact the tender issuing authority?

For queries, contact the Deputy Executive Engineer, Transport Department at [email protected] or call +91-79-40007517. The office is located at Bhavnagar Municipal Corporation, Mahanagar Sewa Sadan, Bhavnagar, Gujarat. Support is available during the bidding period for clarifications.