The Bhavnagar Municipal Corporation has issued a tender for the procurement of Fare Collection Systems, including Electronic Ticket Machines (ETMs) and Ticketing Software, to modernize city bus fare collection. This project aims to enhance efficiency, passenger experience, and operational transparency in Bhavnagar's urban transport network. The tender invites experienced transport technology providers to submit competitive bids for supplying, installing, and supporting the integrated fare collection system over a 24-month period. With an estimated project value of 185 crore INR, this opportunity is ideal for companies specializing in transport hardware, software solutions, and system integration. The process involves detailed technical and financial evaluation, with deadlines set for bid submission on 30th October 2025. Bidders must meet strict eligibility criteria, including experience and financial stability, and participate via the NPROCURE portal. This initiative aligns with government efforts to promote smart city infrastructure and urban mobility improvements, making it a strategic opportunity for industry leaders in public transport technology.
Bhavnagar City Bus Fare Collection Tender - ETMs & Ticketing Software Procurement
Progress
Tender Type
Open
Sector
Transport
Tender Fee
₹15,000
Contract Form
Service
Completion Period
24 Months
Currency Type
Single
Categories
3
Scope Of Work
The selected agency will be responsible for:
- Supplying Electronic Ticket Machines (ETMs) compatible with existing bus systems.
- Developing and deploying Ticketing Software for fare management.
- Installing ETMs across all designated buses in Bhavnagar.
- Integrating the ticketing system with existing transport infrastructure.
- Providing training and support for system operation.
- Ensuring system security and data integrity.
The process involves:
- Assessment and Planning: Conduct site surveys and finalize system specifications.
- Supply and Installation: Deliver ETMs and software, install hardware, and configure systems.
- Testing & Commissioning: Perform comprehensive testing to ensure system functionality.
- Training & Handover: Train staff and hand over operational systems.
- Post-Implementation Support: Provide maintenance and technical support for 24 months.
| Specification | Details |
|---|---|
| ETM Compatibility | Must support RFID & QR code scanning |
| Software Features | Real-time fare collection, reporting, and analytics |
| System Security | End-to-end encryption and secure access |
| Maintenance Period | 24 months from commissioning |
Bidder must ensure compliance with all technical standards specified in the tender document.
Technical Specifications
| Parameter | Specification |
|---|---|
| ETM Hardware | Robust, weatherproof, supports RFID & QR code |
| Software Platform | Cloud-compatible, scalable, secure |
| Data Security | AES encryption, secure login |
| Communication | GSM/4G, Wi-Fi support |
| Power Supply | Backup battery support |
Sequential procedures include:
- Hardware procurement and testing.
- Software customization and integration.
- System deployment across all buses.
- User training and documentation.
- Final acceptance testing and commissioning.
Financial Requirements
The estimated project cost is approximately 185 crore INR, with a required earnest money deposit (EMD) of 55.55 lakh INR. The financial bid should include detailed cost breakdowns for hardware, software, installation, and support services. Payment terms are structured as follows:
- 30% advance upon contract signing.
- 40% after delivery and installation.
- 30% after successful commissioning and acceptance.
Bidders must submit a comprehensive financial proposal aligned with the tender format. The total bid amount should not exceed the estimated cost, and all costs must be inclusive of taxes and duties.
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Eligibility Criteria
✓ Must have valid tender fee DD and EMD DD as specified.
✓ All required documents listed in the preliminary stage must be submitted.
✓ The bidder should possess relevant experience in transport fare collection systems.
✓ The bidder must be a registered company with valid licenses.
✓ Financial stability demonstrated by annual turnover of at least 50 crore INR in the last 3 years.
| Qualification Parameter | Minimum Requirement |
|---|---|
| Experience in Transport Projects | At least 3 similar projects |
| Financial Turnover | Minimum 50 crore INR annually |
| Certification | ISO 9001 or equivalent |
| Technical Capability | Proven hardware and software solutions |
Important: Bidders must submit all documents as per the detailed eligibility criteria outlined in the tender documents.
Bidding Process
Process Timeline
19-11-2025 11:00
19-11-2025 11:15
Required Forms
Preliminary
Tender Fee and EMD
User Defined Template-Standard
Price
Annexure 8: Format of Price Bid
User Defined Template-Secured
Required Documents
Stage - Preliminary Stage
Tender Fee DD
RequiredEMD DD
RequiredAll Other Document As Per RFP
RequiredForm - Tender Fee and EMD
Attach All necessory documents Mentioned in ATender Papers Along with Checklist
RequiredFrequently Asked Questions
What is the main objective of this tender?
The primary goal is to select a qualified agency to supply, install, and commission a comprehensive Fare Collection System, including ETMs and Ticketing Software, for Bhavnagar city buses. This will modernize fare collection, improve operational efficiency, and enhance passenger convenience.
What are the key eligibility criteria for bidders?
Bidders must submit tender fee DD, EMD DD, and all required documents as specified. They should have relevant experience in transport fare collection projects, a minimum annual turnover of 50 crore INR, and valid licenses. Technical capability and past performance are also critical for eligibility.
What is the bidding process and timeline?
The process involves preliminary submission by 30-10-2025, with technical evaluation on 03-11-2025 at 11:00 AM, followed by financial bid opening at 11:15 AM the same day. Bidders must follow the steps outlined on the NPROCURE portal and attend evaluation meetings as scheduled.
What technical standards must the system meet?
The system must support RFID and QR code scanning, ensure data security with AES encryption, and support GSM/4G and Wi-Fi communication. Hardware should be weatherproof, and software must be scalable, secure, and compatible with cloud deployment. Detailed specifications are in the tender document.
How can I contact the tender issuing authority?
For queries, contact the Deputy Executive Engineer, Transport Department at [email protected] or call +91-79-40007517. The office is located at Bhavnagar Municipal Corporation, Mahanagar Sewa Sadan, Bhavnagar, Gujarat. Support is available during the bidding period for clarifications.
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Documents 3
BMC TRANS PMEBUS 001 2025.pdf
TENDER_DOCUMENT
Amendment no 1 extension of timeline_updated.pdf
TENDER_DOCUMENT
Amendment No 2- Answer to Pre Bid Queries.pdf
TENDER_DOCUMENT
BMC TRANS PMEBUS 001 2025.pdf
TENDER_DOCUMENT
Amendment no 1 extension of timeline_updated.pdf
TENDER_DOCUMENT
Amendment No 2- Answer to Pre Bid Queries.pdf
TENDER_DOCUMENT
