GIFT City Visitor & Delegation Management Services Tender - Gujarat Government
Bid Publish Date
05-Oct-2026, 1:30 pm
Bid End Date
26-Oct-2026, 9:30 am
Location
Progress
This government tender invites qualified agencies to provide Visitor and Delegation Management Services at GIFT City, Gandhinagar. Managed by Gujarat International Finance Tec-City Company Limited, this project aims to streamline visitor operations, enhance security, and improve overall visitor experience within this premier urban financial hub. The tender offers a strategic opportunity for service providers specializing in urban management, security, and hospitality services to contribute to Gujarat’s vision of creating a world-class financial district. Bidders must meet strict eligibility criteria, submit comprehensive technical and financial proposals, and adhere to specified deadlines. The project duration is 2 years, with a focus on high standards of service quality, security, and operational efficiency. Download the detailed tender document to participate in this competitive bidding process and be part of Gujarat’s urban development excellence.
Scope Of Work
The selected agency will be responsible for providing comprehensive delegation and visitor management services at GIFT City, Gandhinagar. Key deliverables include:
- Managing visitor registration, security clearance, and access control
- Coordinating delegation logistics, including transportation and accommodation
- Ensuring safety and security protocols are strictly followed
- Maintaining visitor and delegation records
- Providing on-site assistance and guidance to visitors
- Managing visitor facilities and amenities
The process involves:
- Receiving visitor/delegation requests from GIFT City authorities
- Verifying visitor credentials and documentation
- Coordinating with security and administrative teams
- Managing on-ground operations during visits
- Reporting and record-keeping post-visit
The agency must ensure compliance with all security, safety, and operational standards, and deliver high-quality customer service throughout the engagement.
| Specification | Details |
|---|---|
| Service Duration | 2 years |
| Location | GIFT City, Gandhinagar |
| Key Responsibilities | Visitor registration, security, logistics, facilities |
| Reporting | Regular updates to GIFT City management |
The agency should also provide contingency plans for emergencies and ensure seamless coordination with city authorities.
Technical Specifications
The agency must deploy secure, scalable, and reliable visitor management systems capable of handling high visitor volumes. Technical parameters include:
| Parameter | Specification |
|---|---|
| System Compatibility | Compatible with existing security infrastructure |
| Data Security | Encrypted data transmission and storage |
| User Access | Role-based access controls |
| Reporting | Real-time dashboards and audit logs |
Procedures involve:
- Installation and configuration of visitor management hardware and software
- Staff training on system operation
- Integration with security and administrative systems
- Regular maintenance and updates
The solution must adhere to government cybersecurity standards and ensure data privacy and integrity.
Financial Requirements
The project budget is estimated between [specify minimum] and [specify maximum] [currency], based on scope and duration. The financial proposal should include detailed cost components such as manpower, technology, infrastructure, and miscellaneous expenses. Payment terms are structured as follows:
- 30% advance upon contract signing
- 40% after completion of initial setup and deployment
- 30% upon successful project completion and acceptance
Bidders must submit a comprehensive financial bid aligned with the tender guidelines. All costs should be clearly itemized, and any additional expenses must be justified and approved by GIFT City authorities.
Tender Data
Bid Details
Tender Type
Open
Sector
Urban Development
Tender Fee
₹5,000
Contract Form
Fixed-rate
Completion Period
02 Years
Currency Type
Single
Bid Submission Start
05-10-2026 19:00:00
Document Download End
25-10-2026 17:00:00
Bid Validity
180 Days
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Item Category
Services
Authority & Contact
Officer Inviting Bids
The General Manager (P&C)
Bid Opening Authority
General Manager (P&C) , Gujarat International Finance Tec-City Company Limited
Address
EPS - Building no. 49A, Block 49, Zone 04, Gyan Marg, GIFT City, Gandhinagar – 382050 Taluka & District: Gandhinagar-382050
Contact Details
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
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Documents 1
RFP document.pdf
TENDER_DOCUMENT
Categories
4
Bidding Process
Process Timeline
26-10-2026 15:30
26-10-2026 15:35
Required Forms
Preliminary
Tender Fee Form
Library-Standard
Emd Fee Form
Library-Standard
Technical
Technical Bid Submission
User Defined Template-Standard
Commercial
Price Bid Form
Library-Secured
Required Documents
Stage - Preliminary Stage
Kindly Attached scan copy of Tender Fee Detail
RequiredKindly Attached scan copy of EMD Detail
RequiredStage - Technical Stage
Documents supporting to Technical Eligibility Criteria
RequiredDocuments supporting to Financial Eligibility Criteria
RequiredSigned bid document, Pre-Bid Clarification and Addendum
RequiredBidder company credentials GST, PAN, Cancelled cheque, MOA, AOA
RequiredCompany Profile
RequiredFormats mentioned in bid document
RequiredOther documents, if any
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Eligibility Criteria
- ✓ Must have valid registration and licensing for urban management and security services.
- ✓ Proven experience in managing visitor and delegation services, preferably in urban or financial hubs.
- ✓ Demonstrated financial stability with annual turnover of at least [specify amount].
- ✓ Must submit all required documents including Tender Fee, EMD, company credentials, GST, PAN, MOA, AOA.
- ✓ Technical eligibility includes supporting documents for previous similar projects.
- ✓ Financial eligibility requires submission of audited financial statements for the last three years.
- ✓ Bidders must provide signed bid documents, clarifications, and addendums.
| Qualification Criteria | Details |
|---|---|
| Minimum Annual Turnover | [Specify amount] |
| Experience in Urban Services | At least [X] years |
| Certification | Valid DSC and relevant licenses |
| Document Submission | All mandatory documents as per tender guidelines |
Compliance with all eligibility criteria is mandatory for bid consideration.
Frequently Asked Questions
Key insights about GUJARAT tender market
What is the primary objective of this tender?
This tender aims to select a qualified agency to provide comprehensive delegation and visitor management services at GIFT City, Gandhinagar, enhancing security, efficiency, and visitor experience within the urban financial hub.
Who is eligible to bid for this project?
Eligible bidders must have valid licenses, proven experience in urban management or security services, financial stability with specified turnover, and must submit all mandatory documents including Tender Fee, EMD, company credentials, and technical supporting documents as outlined in the eligibility criteria.
What are the key dates and deadlines for this tender?
The bid submission starts on 05-10-2026 at 19:00 and closes on 26-10-2026 at 15:00. Tender documents can be downloaded until 25-10-2026, and technical evaluation occurs on 26-10-2026 at 15:35. Bidders should adhere strictly to these deadlines to participate successfully.
What technical specifications are required for the visitor management system?
The system must be secure, scalable, and compatible with existing infrastructure, supporting encrypted data transmission, role-based access, real-time reporting, and compliance with government cybersecurity standards. Installation, staff training, and maintenance are also essential components.
How is the evaluation of bids conducted?
Bids are evaluated based on technical competence (50%), financial proposal (30%), past performance (10%), and eligibility compliance (10%). Minimum thresholds must be met in each category, and the highest-scoring bid will be selected for contract award.