Government Tender for Annual Maintenance Contract of Computer Systems in Porbandar
Progress
This government tender offers an opportunity for qualified IT service providers to secure the Annual Maintenance Contract for computer systems in PGVCL's Porbandar division. The project aims to ensure reliable and efficient IT infrastructure support for power utility operations, covering preventive maintenance, troubleshooting, and repairs. Bidders must meet eligibility criteria, including GST registration and experience in IT AMC services. The tender process is open and transparent, with clear deadlines and evaluation criteria. The contract spans 12 months, with an estimated value of INR 1,70,000. Interested companies should review the detailed tender documents, prepare their submissions, and participate through the NProcure e-procurement platform. This opportunity is ideal for IT firms, facility management providers, and technical service companies seeking to work with government entities in Gujarat's power sector.
Scope Of Work
The selected contractor will be responsible for providing comprehensive AMC services for computer systems at PGVCL, Porbandar. Key deliverables include:
- Regular preventive maintenance of all computer hardware and peripherals.
- Troubleshooting and resolving hardware/software issues.
- Timely repairs and replacements of defective components.
- Ensuring network connectivity and system security.
- Maintaining detailed service logs and reports.
The process involves:
- Initial assessment and inventory check.
- Scheduling routine maintenance activities.
- Addressing service requests within stipulated response times.
- Conducting periodic system health audits.
- Providing technical support and user assistance.
The contract mandates adherence to AMC terms, quality standards, and timely reporting. The scope also includes managing spare parts inventory and ensuring compliance with all applicable safety and security protocols.
| Specification | Details |
|---|---|
| Duration | 12 months |
| Location | PGVCL, Porbandar |
| Systems Covered | Computer systems, peripherals |
| Service Hours | 9:00 AM to 6:00 PM (Monday to Saturday) |
| Response Time | Within 4 hours for critical issues |
| Payment Terms | Monthly invoicing based on service delivery |
The contractor must ensure minimal downtime and maximum system availability throughout the contract period.
Technical Specifications
The computer systems covered under this tender should meet the following technical parameters:
| Parameter | Specification |
|---|---|
| Processor | Minimum Intel Core i3 or equivalent |
| RAM | At least 4 GB |
| Storage | Minimum 500 GB HDD or SSD |
| Operating System | Windows 10 or latest supported version |
| Network | Ethernet and Wi-Fi connectivity |
| Peripherals | Printers, scanners, and UPS compatible |
Sequential procedures include:
- System assessment and inventory check.
- Preventive maintenance as per schedule.
- Issue resolution within response time.
- Regular reporting and documentation.
The contractor must ensure compatibility with existing infrastructure and compliance with safety standards.
Financial Requirements
The total estimated budget for this AMC is INR 1,70,000. The payment will be made monthly based on the completion of scheduled services and submission of invoices. The breakdown includes:
| Cost Component | Amount (INR) |
|---|---|
| Labour Charges | 1,20,000 |
| Spare Parts | 30,000 |
| Miscellaneous | 20,000 |
Payment terms specify that invoices must be submitted monthly, with payments processed within 15 days of approval. The bidder should include all applicable taxes and ensure transparency in billing. The financial bid must be submitted as per the prescribed format in the tender documents.
Tender Data
Bid Details
Tender Type
Open
Sector
Power and Energy
Tender Fee
₹590
Contract Form
Works
Completion Period
12 Months
Currency Type
Single
Bid Submission Start
11-09-2026 18:00:00
Document Download End
22-10-2026 18:00:00
Bid Validity
120
Additional Tender Data
Commercial Details
Tender Category
Service
Tender Value
₹1,70,000
Bid To RA
No
Item Category
IT - AMC, Facility Management
Authority & Contact
Officer Inviting Bids
CITY DIVISION,PGVCL,PORBANDAR
Bid Opening Authority
EXECUTIVE ENGINEER,PGVCL,CITY DIVISION OFFICE,PORBANDAR
Address
OLD POWER HOUSE BUILDING,RAM TEKRI ROAD,PORBANDAR
Contact Details
[email protected]/ 9925209902
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 4
TITLE 07-2026(09) - nprocure.pdf
TENDER_DOCUMENT
TENDER DETAILS 10-2026(02).pdf
TENDER_DOCUMENT
Schedule For Computer AMC.pdf
TENDER_DOCUMENT
AMC_Terms_and_Conditions_Revised.pdf
TENDER_DOCUMENT
Categories
8
Bidding Process
Process Timeline
23-10-2026 10:30
23-10-2026 11:00
Required Forms
Primary
Tender Fee Form
Library-Standard
Emd Fee Form
Library-Standard
Price
AMC for Computer Systems
User Defined Template-Secured
Required Documents
Stage - Primary Stage
Work Completion certificate (by Order Issuing Authority only)
RequiredGST Registration Certificate in the name of bidder
RequiredTender Fee,E.M.D. Online Payment Copy.
RequiredSimilar Work Experience(Work Order)
Office Address/Contact Info.-Mobile and e-Mail
Form - Tender Fee Form
Provide any proof of Bid Processing Fee
Form - Emd Fee Form
Provide any proof of EMD Document
Eligibility Criteria
✓ Must have valid GST Registration Certificate in the name of the bidder.
✓ Must submit Work Completion Certificates issued by the relevant authority.
✓ Must provide proof of Tender Fee and EMD payment through online receipts.
✓ Should have prior experience in AMC for computer systems, supported by Work Orders or similar contracts.
✓ Must have a registered office address and valid contact details including mobile number and email.
| Qualification | Minimum Requirement |
|---|---|
| Experience | At least 2 years in AMC services for IT infrastructure |
| Financial | Turnover of minimum INR 1,00,000 in the last fiscal year |
| Certifications | Valid GST registration, applicable technical certifications |
| Legal | No pending legal cases related to service delivery |
Note: Bidders must submit all required documents for eligibility verification as specified in the tender documents.
Frequently Asked Questions
Key insights about GUJARAT tender market
What is the scope of this government tender?
This tender invites bids for the Annual Maintenance Contract (AMC) of computer systems across various sections of the City Division and Sub Divisions under PGVCL in Porbandar. The scope includes preventive maintenance, troubleshooting, repairs, network support, and system security for computer hardware and peripherals. The contract duration is 12 months, with detailed service standards outlined in the tender documents.
Who is eligible to participate in this tender?
Eligible bidders must possess a valid GST Registration Certificate, have prior experience in IT AMC services, and submit Work Completion Certificates. They should also have a registered office, contact details, and meet the financial criteria specified in the tender. All required documents must be submitted online before the deadline.
What are the key dates and deadlines for this tender?
The bid submission starts on 11th September 2026 at 18:00 and closes on 21st September 2026 at 18:00. The evaluation of technical bids will occur on 22nd September 2026 at 10:30, followed by financial bid opening at 11:00. Tender documents and updates are available on the official portal, and adherence to deadlines is mandatory.
How can I obtain the tender documents and support?
Tender documents can be downloaded free of cost from the official NProcure portal. For support, bidders can contact (n)code solutions at [email protected] or call +91-79-40007517. A training session is organized weekly to assist bidders with online submission procedures. Ensure you have a valid Digital Certificate for electronic signing.
What is the evaluation criteria for selecting the winning bid?
Bids will be evaluated based on technical competence (50%), financial bid (30%), and past performance (20%). Bidders must score at least 70% in technical evaluation. The final selection depends on overall score, emphasizing experience, pricing, and reliability. Transparency and compliance are key to winning the contract.