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Open State Governments & UT NPROCURE

Government Tender for Hiring Service Provider for User Charges Collection & Penalty Enforcement in Gujarat

Bid Publish Date

13-Oct-2025, 1:20 pm

Bid End Date

24-Oct-2025, 11:30 am

EMD

₹16,320

Location

BHARUCH , GUJARAT

Progress

Issue13-Oct-2025, 1:20 pm
AwardPending
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Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹5,900

Contract Form

Service

Completion Period

12  Months

Currency Type

Single

Categories 1

VEHICLE HIRING SERVICE

This government tender offers an exciting opportunity for service providers to partner with Gujarat's municipal authorities in revenue collection and enforcement activities. The project involves collecting user charges from vendors, enforcing penalties, and ensuring compliance with municipal laws within Ankleshwar and surrounding zones. Managed by Ankleshwar Nagarpalika, this 12-month contract emphasizes transparency, efficiency, and adherence to local regulations. Bidders must meet specific eligibility criteria, submit detailed technical and financial proposals online, and comply with all procedural guidelines. The tender process includes clear deadlines, evaluation criteria, and documentation requirements, making it accessible for experienced companies in municipal services, enforcement, and revenue management. Participating in this tender not only supports urban governance but also provides a platform for long-term collaboration with Gujarat's local government bodies, contributing to better urban infrastructure and revenue systems.

Scope Of Work

The selected service provider will be responsible for:

  • User Charges Collection from vendors (hawkers) operating within designated zones.
  • Enforcement of Penalties as per municipal bye laws for violations.
  • Regular Monitoring and Reporting of collected charges and violations.
  • Coordination with Municipal Authorities for compliance and enforcement.

The process involves:

  1. Assessment of Vendor Zones and mapping of hawker locations.
  2. Deployment of personnel for charge collection and enforcement.
  3. Implementation of penalty enforcement mechanisms.
  4. Monthly reporting to Ankleshwar Nagarpalika.
Key Deliverables Specifications
Collection Reports Weekly and monthly reports in prescribed formats
Penalty Enforcement Documentation of violations and penalties issued
Compliance Monitoring Regular site visits and audits
Customer Service Addressing vendor queries and grievances

The service provider must ensure transparency, timely reporting, and adherence to municipal laws. All activities should align with the detailed guidelines provided in the tender documents.

Technical Specifications

The service provider's personnel must be trained in municipal laws and enforcement procedures. Equipment used for collection and enforcement should comply with safety and operational standards. The following technical parameters apply:

Parameter Specification
Vehicle/Equipment Must be suitable for urban zones and compliant with local regulations
Communication Devices Mobile phones or devices for reporting and communication
Data Management Digital record-keeping systems for transactions and violations

Sequential process:

  1. Preparation and training of staff.
  2. Deployment in designated zones.
  3. Daily collection and enforcement activities.
  4. Monthly reporting and audits.

All technical aspects must adhere to the guidelines outlined in the tender documents and relevant municipal standards.

Financial Requirements

The estimated budget for this project ranges from ₹10,00,000 to ₹15,00,000, depending on the scope and scale of operations. The financial proposal must include:

Cost Component Details
Service Charges Based on per vendor or zone basis
Penalty Collection As per violation cases
Administrative Expenses Including reporting and compliance

Payment terms are as follows:

  • Initial Payment upon contract signing.
  • Progress Payments based on milestones.
  • Final Payment after successful completion and audit.

Bidders should submit detailed financial bids aligned with these guidelines, ensuring transparency and competitiveness.

Documents 3

Ankleshwar User charges.pdf

TENDER_DOCUMENT

Schedule-B.pdf

TENDER_DOCUMENT

TENDER NOTICE penlty.pdf

TENDER_DOCUMENT

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Eligibility Criteria

✓ Must have valid registration and licenses for municipal service operations.
✓ Proven experience in revenue collection and enforcement activities.
✓ Demonstrated ability to handle vendor interactions professionally.
✓ Financial stability with a minimum turnover as specified in the tender.

Qualification Criteria Details
Experience Minimum 3 years in municipal revenue collection or enforcement
Financial Capacity Annual turnover of at least ₹50 lakhs in the last 3 years
Certifications Valid licenses and certifications as per local laws
EMD Must submit EMD of ₹16,320 along with bid

Important: Bidders must submit all required documents, including tender fee, EMD, and relevant certifications, as specified in the tender notice.

Bidding Process

Process Timeline

1. Preliminary Stage
2. Commercial Stage

Required Forms

Preliminary

Tender Fee Form

Library-Standard

Required

Emd Fee Form

Library-Standard

Required

Commercial

Price Bid Form

Library-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Kindly Attach scan copy of Tender Fee

Required
2

Kindly Attach scan copy of EMD

Required
3

Kindly Attach scan copy of necessary Document. As Per Bid Evaluation Criteria.

Required

Form - Tender Fee Form

1

Provide any proof of Bid Processing Fee

Form - Emd Fee Form

1

Provide any proof of EMD Document

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the primary objective of this government tender?

This tender aims to engage a qualified service provider to collect user charges from vendors (hawkers) and enforce penalties as per municipal bye laws in Gujarat. The goal is to improve revenue collection efficiency and ensure compliance with local regulations, contributing to better urban management and governance.

What are the key eligibility criteria for bidders?

Bidders must have:

  • Valid registration and licenses for municipal services.
  • At least 3 years of experience in revenue collection or enforcement activities.
  • A minimum annual turnover of ₹50 lakhs in the last 3 years.
  • Submission of EMD of ₹16,320 along with the bid.
  • All relevant certifications and documents as per tender requirements.
    Compliance with these criteria is essential for bid consideration.
How can bidders submit their bids and what are the deadlines?

Bidders must submit their technical and financial bids online via the official NPROCURE portal. The start date is 13-10-2025 at 18:50, and the closing date is 24-10-2025 at 17:00. Late submissions will be rejected. Ensure all mandatory documents, including tender fee and EMD, are uploaded before the deadline.

What is the evaluation process for the bids?

Bids will be evaluated based on technical competence (50%), financial offer (30%), and experience (20%). Bidders must meet minimum thresholds for technical and financial criteria. The highest-scoring bid, considering all factors, will be awarded the contract. Transparency and fairness are maintained throughout the process.

What are the main technical and financial requirements?

Technically, personnel must be trained, and equipment should meet safety standards. Financially, the budget ranges from ₹10,00,000 to ₹15,00,000, covering service charges, penalties, and administrative costs. Payment will be made in milestones, with initial and final payments based on performance and compliance.