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Open Information Technology and Communication NPROCURE

Government Tender for ICT Resources - RMC & RSCDL Operations Strengthening

Bid Publish Date

07-Apr-2025, 7:45 am

Bid End Date

08-May-2025, 12:30 pm

EMD

₹15,00,000

Progress

Issue07-Apr-2025, 7:45 am
AwardPending
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Tender Type

Open

Sector

Information Technology and Communication

Tender Fee

₹23,500

Contract Form

Service

Completion Period

60  Months

Currency Type

Single

Categories 2

This government tender offers an exclusive opportunity for IT service providers to contribute to urban development through the deployment of ICT resources for Rajkot Municipal Corporation (RMC) and RSCDL. The project involves onboarding advanced ICT infrastructure, ensuring enhanced municipal operations, improved service delivery, and digital transformation. Bidders must meet strict eligibility criteria, technical specifications, and submit competitive bids within specified deadlines. The tender emphasizes transparency, quality, and long-term support, making it ideal for experienced firms in government ICT projects. With a project duration of 60 months and a budget estimated between ₹5 crore to ₹8 crore, this initiative supports Gujarat's vision of smart urban governance and digital empowerment.

Scope Of Work

The selected vendor will be responsible for providing comprehensive ICT resources to support RMC and RSCDL operations. Key deliverables include:

  • Deployment of hardware and software infrastructure
  • Implementation of network security measures
  • Maintenance and support services
  • Training of municipal staff on new ICT systems

The process involves:

  1. Initial assessment and planning to understand existing infrastructure.
  2. Design and deployment of ICT solutions as per specifications.
  3. Testing and commissioning of all systems.
  4. Ongoing support and maintenance for 60 months.
Specification Details
Hardware Servers, routers, switches
Software Management systems, security tools
Support 24/7 technical support
Training Staff capacity building

The vendor must ensure compliance with all technical standards and deliver within the specified completion period.

Technical Specifications

Parameter Specification
Hardware Enterprise-grade servers with minimum 64 GB RAM
Network Gigabit Ethernet, VPN setup
Security Firewall, intrusion detection system
Software Custom management applications compatible with existing systems

The process involves:

  1. Submission of technical proposal.
  2. Technical evaluation based on compliance and innovation.
  3. Demonstration of hardware and software solutions.
  4. Final approval and deployment.

Financial Requirements

The estimated project value ranges from ₹5 crore to ₹8 crore, covering hardware procurement, software licensing, deployment, and support services. Payment terms are structured as follows:

Milestone Payment Percentage
Contract signing 10%
Completion of deployment 40%
System acceptance 30%
Final support & training 20%

Bidders must submit a detailed cost breakdown in their financial bid, including taxes, licensing fees, and support costs. The bid validity period is 120 days from the submission deadline.

Documents 3

RFP_Manpower requirement_07-Apr-2025.pdf

TENDER_DOCUMENT

RSCDL_0001_Corrigendum - 19-04-2025.pdf

TENDER_DOCUMENT

RSCDL2024-251_Corrigendum II.pdf

TENDER_DOCUMENT

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Eligibility Criteria

✓ Must have valid ISO certifications related to IT services.
✓ Proven experience in deploying ICT infrastructure for government or municipal projects.
✓ Financial stability with annual turnover not less than specified in the tender.
✓ Must possess valid digital certificates for secure online bidding.

Qualification Criteria Minimum Requirement
Annual Turnover ₹10 crore or equivalent
Experience At least 3 similar projects in the last 5 years
Certifications ISO 9001, ISO 27001
Legal Valid business registration and GST registration

Note: Bidders must submit all supporting documents as per the tender guidelines.

Bidding Process

Process Timeline

1. Technical BID

16-05-2025 11:00

2. Financial BID

17-05-2025 11:00

Required Forms

Technical

IT - EMD & Tender Fees

User Defined Template-Standard

Required

Financial

Price BID

User Defined Template-Secured

Required

Required Documents

Documents required

1

RFP_Manpower requirement_07-Apr-2025.pdf

2

RSCDL_0001_Corrigendum - 19-04-2025.pdf

3

RSCDL2024-251_Corrigendum II.pdf

4

RSCDL2024-251_Corrigendum II.pdf

5

RSCDL2024-251_Corrigendum IIl - 08-05-2025.pdf

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the primary objective of this government tender?

This tender aims to onboard ICT resources to strengthen the operations of Rajkot Municipal Corporation (RMC) and RSCDL, enhancing urban services and digital infrastructure. It seeks experienced IT service providers capable of deploying, supporting, and maintaining comprehensive ICT solutions over a 60-month period.

Who can participate in this government ICT tender?

Eligible bidders include companies with proven experience in government ICT projects, valid ISO certifications, and a minimum annual turnover of ₹10 crore. Bidders must possess valid digital certificates for secure online bidding and meet all eligibility criteria outlined in the tender documents.

What are the key technical requirements for the ICT deployment?

The technical specifications include enterprise-grade hardware, secure network infrastructure, advanced security tools like firewalls, and compatible management software. Bidders must demonstrate their capability through technical proposals, hardware demonstrations, and compliance with specified standards.

What is the bid submission process and deadline?

Bids must be submitted electronically via the official portal between 07-04-2025 13:15 and 05-05-2025 18:00. The process involves downloading tender documents, attending pre-bid meetings if scheduled, and submitting both technical and financial bids before the deadline. Late submissions will not be accepted.

How will the evaluation of bids be conducted?

Bids will be evaluated based on technical competence, cost, experience, and compliance with specifications. The evaluation is scored with specific weightages, and bidders must meet minimum thresholds to qualify. The process ensures transparency and fairness, with final award based on merit.