Open Petroleum and Natural Gas NPROCURE

Government Tender for IT Facility Management Services in Gujarat - Bidders Invited

Q: What is the deadline for bid submission?

The bid submission deadline is **09-07-2026 at 19:00 IST**. Bidders must upload all required documents and complete their submissions before this time to be considered.

Q: What is the estimated contract value?

The estimated value ranges from **Rs. 50 Lakhs to Rs. 1 Crore**, depending on resource deployment and scope. Bidders should prepare their financial proposals accordingly, ensuring compliance with budget limits and evaluation criteria.

Bid Publish Date

18-Jun-2026, 3:00 pm

Bid End Date

09-Jul-2026, 7:00 pm

Location

GANDHINAGAR , GUJARAT

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Progress

Issue18-Jun-2026, 3:00 pm

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Tender Type

Open

Sector

Petroleum and Natural Gas

Tender Fee

₹5,000

Contract Form

Fixed-rate

Completion Period

3 Years

Currency Type

Single

Categories 5

OTHER SERVICE SERVICES TERMINAL COMPLEX FACILITY MANAGEMENT REAL ESTATE SERVICE

This government tender offers an exclusive opportunity for experienced IT service providers to deliver IT Facility Management Services for Gujarat Energy Limited. The project involves deploying skilled resources, maintaining critical IT infrastructure, and providing end-user support across multiple locations in Gujarat. With a contract duration of three years and a substantial estimated value, this tender is ideal for companies specializing in IT support, facility management, and infrastructure services. Bidders must meet strict eligibility criteria, including financial stability, relevant experience, and technical competence. The procurement process is transparent, with clear deadlines and evaluation standards. Participating companies will have the chance to work on a high-profile government project, ensuring long-term growth and visibility in the public sector. Download the detailed tender documents, attend the pre-bid meeting, and submit your bid before the deadline to secure this lucrative opportunity in Gujarat’s energy sector.

Scope Of Work

The scope of work for this tender includes:

Deployment of FMS resources in line with the Technical Scope of Work (SoW) and providing a detailed list of resources within 30 days of contract award.
Providing Level 1 End-User-VIP Support and Standard Support resources at Gandhinagar and Ahmedabad locations.
Managing IT infrastructure, including hardware, software, and network systems.
Ensuring timely maintenance, troubleshooting, and support for all IT systems.
Providing end-user support across multiple Gujarat Energy Limited locations.

The key deliverables include:

Deployment of qualified IT support staff.
Regular maintenance and updates of IT systems.
Incident management and resolution.
Reporting and documentation as per contract requirements.

Sequential process:

Resource deployment within 30 days of contract signing.
Ongoing support and maintenance.
Periodic reporting and review meetings.

Specification	Requirement
Contract Duration	3 Years
Support Locations	Gandhinagar, Ahmedabad, Other GGL locations
Resources on Payroll	VIP and Standard Support staff
Service Level Agreements	Defined in tender documents

The successful bidder will be responsible for ensuring uninterrupted IT support services, adhering to the specified technical standards, and maintaining high service quality throughout the contract period.

Technical Specifications

The technical specifications include deployment of skilled IT personnel, hardware and software maintenance, and end-user support. Key parameters:

Parameter	Requirement
Support Locations	Gandhinagar, Ahmedabad, Other GGL offices
Resources	Qualified IT support staff on payroll
Response Time	Within defined SLA standards
System Uptime	Minimum 99.5%
Reporting	Monthly performance reports

Sequential process:

Deployment of resources within 30 days.
Regular maintenance and incident management.
Periodic review and compliance checks.

The bidder must ensure all technical standards are met, including hardware compatibility, network security, and data integrity, to deliver high-quality IT facility management services throughout the contract duration.

Financial Requirements

The estimated contract value ranges from Rs. 50 Lakhs to Rs. 1 Crore, depending on scope and resources deployed. The financial breakdown includes:

Cost Component	Estimated Cost
Resource Deployment	Rs. 20 Lakhs annually
Maintenance & Support	Rs. 15 Lakhs annually
Miscellaneous Expenses	Rs. 5 Lakhs annually

Payment terms are fixed-rate, payable quarterly based on performance and deliverables. Bidders must submit detailed financial proposals along with supporting documents, including audited financial statements and bank certifications. The total bid should reflect all costs associated with resource deployment, infrastructure, and support services, adhering to the specified budget limits.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

Item Category

IT - AMC, Facility Management

Authority & Contact

Officer Inviting Bids

Gujarat Energy Limited, Gandhinagar

Bid Opening Authority

Gujarat Energy Limited, Gandhinagar

Address

Office 4 & 5 Ground floor, IT Tower - 2 Infocity, Gandhinagar -382009

Contact Details

7698966998/ [email protected]

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Documents 9

Approved Banks for year 2026-27.pdf

TENDER_DOCUMENT

User Guide to use Cisco WebEx meeting.pdf

TENDER_DOCUMENT

ONLINE PREBID MEETING DETAILS.pdf

TENDER_DOCUMENT

Bid Qualification Criteria_checklist.pdf

TENDER_DOCUMENT

Section I - Instructions To Bidders (ITB) Open.pdf

TENDER_DOCUMENT

Section II III Scope of work and Schedule of Rates.pdf

TENDER_DOCUMENT

Section IV - GTC - Services with Materials.pdf

TENDER_DOCUMENT

Section V - STC - Services with Materials.pdf

TENDER_DOCUMENT

Section VI - Forms and Formats.pdf

TENDER_DOCUMENT

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Eligibility Criteria

Bidders must fulfill the following eligibility criteria:

✓ Must have valid EMD (RTGS/NEFT/BG) or exemption as per tender terms.
✓ Submission of tender fees via RTGS/NEFT/BG or exemption documentation.
✓ GST Registration Number (GSTIN), RTGS Form, and original cancelled cheque if applicable.
✓ PAN Card and supporting documents.
✓ Proven experience with similar IT facility management services, including:
- For non-associated bidders: Submit PO/WO/SO/JO for three similar services costing at least Rs. 15.25 Lakhs each, two at Rs. 18.90 Lakhs, and one at Rs. 30.20 Lakhs.
- For associated bidders: Submit GGL-issued PO/WO/SO/JO for three similar completed works with same financial thresholds.
✓ Chartered Accountant Certificate with UDIN for:
- Annual turnover in last three audited financial years.
- Working capital in the last audited financial year.
- Net worth as per last audited financial statement.

Criterion	Details
Financial Turnover	Minimum Rs. 50 Lakhs in last 3 years
Experience	Similar services with minimum contract value as specified
Financial Documents	Certified financial statements, working capital, net worth
Technical Capability	Deployment of qualified resources and infrastructure

All bidders must demonstrate financial stability, relevant experience, and compliance with technical requirements to qualify for participation.

Bidding Process

Process Timeline

1. Preliminary Stage

10-07-2026 10:30

2. Technical Bid Submission

10-07-2026 10:45

3. Commercial Stage

10-07-2026 11:00