Open State Governments & UT NPROCURE

Government Tender for Printer Service & Cartridge Refilling at P.D.U. Hospital, Rajkot

Bid Publish Date

22-Dec-2025, 10:30 am

Bid End Date

12-Jan-2026, 6:00 pm

Value

₹15,00,000

Progress

Issue22-Dec-2025, 10:30 am
AwardPending
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Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹1,500

Contract Form

Works

Completion Period

12  Months

Currency Type

Single

Categories 1

This government tender offers a unique opportunity for experienced service providers to supply Printer Service & Cartridge Refilling at P.D.U. Hospital, Rajkot. Managed by the Health and Family Welfare Department, this project aims to ensure seamless printing operations within the hospital. Bidders must meet eligibility criteria, submit technical and financial proposals via the NProcure portal, and adhere to strict deadlines. The tender involves comprehensive maintenance, timely refilling, and quality service delivery over a 12-month period with an estimated budget of INR 15,00,000. Participation is open to companies with proven experience in hospital equipment maintenance, printer servicing, and cartridge refilling, following government procurement policies. The process includes multiple evaluation stages, detailed technical specifications, and scheduled deadlines, making it an ideal opportunity for vendors seeking to collaborate with the public healthcare sector and contribute to efficient hospital operations.

Scope Of Work

• Provide comprehensive printer servicing and cartridge refilling at P.D.U. Hospital, Rajkot.
• Perform routine maintenance, troubleshooting, and repairs of hospital printers.
• Ensure timely refilling of cartridges to prevent service interruptions.
• Maintain detailed records of service activities and refilling schedules.
• Use only authorized and high-quality refilling materials.
• Adhere to hospital safety and hygiene standards.

The process involves:

  1. Submission of bid documents including technical and financial proposals.
  2. Evaluation of technical qualifications and experience.
  3. Price bid assessment.
  4. Final selection and contract award.
Specification Details
Service Duration 12 months
Estimated Cost INR 15,00,000
Service Area P.D.U. Hospital, Jamnagar road, Rajkot
Key Deliverables Printer maintenance, Cartridge refilling, Troubleshooting
Quality Standards Comply with hospital safety protocols

• Bidders must provide all required documentation, including technical qualification proofs and tender fee receipts.
• The service must meet the technical specifications outlined in the tender document.

Technical Specifications

• All printers serviced must meet the manufacturer's technical standards.
• Cartridge refilling must be performed using approved, high-quality materials.
• Service providers must follow safety and hygiene protocols.
• Technical procedures include:

  1. Inspection of printers.
  2. Diagnosis of faults.
  3. Repair and maintenance.
  4. Cartridge refilling and testing.
Technical Parameter Requirement
Service Period 12 months
Response Time Within 24 hours of complaint
Quality Standards ISO 9001 compliant service
Documentation Service reports after each visit

• Bidders must submit a detailed technical bid demonstrating their capability to meet these specifications.

Financial Requirements

The total estimated budget for the project is INR 15,00,000. Bidders are required to submit a detailed financial proposal including unit costs for services, refilling, and maintenance. The financial bid should be prepared using the prescribed Price Bid Form and must include all applicable taxes. Payment will be made in installments based on milestone completion and submission of service reports. The payment schedule is as follows:

  • 30% upon contract signing.
  • 40% after six months of satisfactory service.
  • 30% upon project completion and final approval.
    Cost Breakdown Amount
    Service & Maintenance INR 10,50,000
    Cartridge Refilling INR 4,50,000
    Contingency & Miscellaneous INR 1,00,000

All financial proposals must be inclusive of taxes and other applicable charges.

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Eligibility Criteria

✓ Must have valid registration and licensing for printer servicing and cartridge refilling.
✓ Must submit scanned copies of tender fee and EMD during preliminary submission.
✓ Must demonstrate relevant experience in hospital equipment maintenance.
✓ Must provide technical qualification documents for technical evaluation.

Financial Criteria Details
Estimated Cost INR 15,00,000
EMD Amount INR 30,000
Tender Fee INR 1,500

Critical Eligibility Points:

  • Valid licensing and registration for service provision.
  • Proven experience in hospital printer maintenance.
  • Compliance with government procurement norms.

Bidding Process

Process Timeline

1. Preliminary Stage

19-01-2026 16:00

2. Technical Stage

22-01-2026 16:00

3. Commercial Stage

Required Forms

Preliminary

Tender Fee Form

Library-Standard

Required

Emd Fee Form

Library-Standard

Required

Technical

Technical Bid

User Defined Template-Standard

Required

Commercial

Price Bid Form

Library-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Attach scan copy of Tender Fee

2

Attach scan copy of Tender EMD

Stage - Technical Stage

1

Attach scan copy of documents for technical qualify

Required

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the main purpose of this government tender?

This tender aims to select qualified service providers for Printer Service & Cartridge Refilling at P.D.U. Hospital, Rajkot. The project ensures reliable printer maintenance, timely refilling, and efficient hospital operations. It offers an excellent opportunity for vendors experienced in hospital equipment servicing to collaborate with the government and deliver high-quality services.

What are the key eligibility requirements for bidders?

Bidders must possess valid licenses for printer servicing, submit scanned copies of tender fee and EMD, demonstrate relevant experience in hospital equipment maintenance, and provide technical qualification documents. Compliance with government procurement norms and proven technical capability are mandatory.

How can I participate in the bidding process?

Interested vendors should register on the NProcure portal, download the tender documents, and submit their bids electronically before the deadline of 12-01-2026. Ensure all mandatory documents are uploaded, including technical and financial proposals. Follow the outlined evaluation stages for successful participation.

What are the technical specifications required for this tender?

The service providers must ensure all printers meet manufacturer standards, use approved refilling materials, and adhere to safety protocols. The process includes inspection, diagnosis, repair, refilling, and testing, with documentation after each visit. ISO 9001 standards are preferred for service quality.

What is the estimated budget for this project?

The total estimated cost for providing printer service and cartridge refilling at P.D.U. Hospital is approximately INR 15,00,000. The budget includes service, maintenance, refilling, and contingency costs, with payments scheduled based on milestones and performance.