Open Urban Development NPROCURE

Government Tender for Supply of Chhotahathi with Labourers for CCRS Complaint Resolution in Maninagar Ward

Bid Publish Date

12-Dec-2025, 6:00 pm

Bid End Date

22-Dec-2025, 6:00 pm

Value

₹9,99,674

Location

AHMADABAD , GUJARAT

Progress

Issue12-Dec-2025, 6:00 pm
AwardPending
Explore all 4 tabs to view complete tender details

Tender Type

Open

Sector

Urban Development

Tender Fee

₹900

Contract Form

Works

Completion Period

12  Months

Currency Type

Single

Categories 3

MISCELLANEOUS SCANNING ELECTRON MICROSCOPES VIDEO MONITORS

This government tender from Ahmedabad Municipal Corporation invites experienced contractors to supply chhotahathi and labourers for daily CCRS complaint resolution in Maninagar ward. The project aims to enhance urban infrastructure maintenance and citizen service delivery. With a total estimated cost of ₹9,99674.00 and a completion period of 12 months, the tender emphasizes transparency, technical compliance, and timely execution. Open to qualified bidders with relevant experience and certifications, this opportunity offers a chance to contribute to urban development initiatives. Bidders must submit their proposals online via the nProcure portal before the deadline of 22-12-2025, with detailed evaluation criteria ensuring fair selection. The process includes mandatory training sessions, comprehensive documentation, and adherence to government standards for safety and quality.

Scope Of Work

The scope of work for this tender includes:

  • Supply of chhotahathi (small-sized tools or materials) along with labourers for daily complaint resolution.
  • Addressing citizen grievances received through the CCRS (Citizen Complaint Redress System) at Maninagar ward.
  • Ensuring timely and efficient service delivery in urban infrastructure maintenance.

The key deliverables are:

  • Provision of chhotahathi as per specifications.
  • Deployment of labourers trained to handle CCRS complaints.
  • Maintenance of records and reporting on complaint resolution status.

The process involves:

  1. Bid submission via the nProcure portal.
  2. Preliminary evaluation based on submitted documents.
  3. Commercial evaluation of rates and bids.
  4. Final award and contract signing.
Specification Details
Item Category Miscellaneous Works
Completion Period 12 months
Location Maninagar ward, South Zone, Ahmedabad

Bidders must ensure compliance with all technical and safety standards specified in the tender documents.

Technical Specifications

Technical specifications include:

Parameter Specification
Item Chhotahathi (small tools/materials)
Labourers Skilled and unskilled workers trained for complaint resolution
Quality Standards Conformance to municipal safety and quality norms
Delivery Timeline Within 15 days of contract award
Reporting Daily progress reports to the designated officer

Bidders should prepare detailed technical proposals demonstrating compliance with these specifications and submit supporting documents as required.

Financial Requirements

The estimated project cost is ₹9,99674.00, which includes all expenses related to supply and labour. Payment terms are as follows:

Payment Schedule Details
Advance Payment 10% upon contract signing
Progress Payments 50% based on milestone completion
Final Payment 40% after successful completion and acceptance

Bidders must submit a refundable EMD of ₹900 along with their bid. The total bid amount should be inclusive of all taxes and charges. Payment will be processed through the designated government portal as per the schedule.

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Eligibility Criteria

Bidders must meet the following eligibility requirements:

  • ✓ Must have valid registration and licenses for executing urban infrastructure works.
  • ✓ Proven experience in supplying labour and small tools for municipal or government projects.
  • ✓ Must possess necessary technical and safety certifications.
  • ✓ Should have financial stability with minimum turnover as specified in the tender.
  • ✓ Must hold valid Digital Certificates for online bidding as per IT Act-2000.
Qualification Criteria Minimum Requirement
Experience At least 2 years in similar works
Financial Turnover ₹5,00,000 in the last financial year
Certifications Valid safety and technical certifications
Digital Certificate Valid Class-III Digital Signature

Bidder eligibility will be verified through submitted documents and certifications. Non-compliance will lead to disqualification.

Bidding Process

Process Timeline

1. Preliminary Stage

23-12-2025 16:00

2. Commercial Stage

23-12-2025 16:05

Required Forms

Preliminary

Tender Fee Form

Library-Standard

Required

Emd Fee Form

Library-Standard

Required

Contractor Details

User Defined Template-Standard

Required

Commercial

Percentage Rate

Library-Secured

Required

Required Documents

Form - Tender Fee Form

1

Provide any proof of Bid Processing Fee

Form - Emd Fee Form

1

Provide any proof of EMD Document

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the primary objective of this government tender?

This tender aims to supply chhotahathi and labourers for resolving daily citizen complaints received through the CCRS system in Maninagar ward, Ahmedabad, thereby improving urban infrastructure and service delivery.

Who can participate in this tender?

Eligible bidders must have valid licenses, relevant experience, and technical certifications. They must also possess a Class-III Digital Certificate for online bidding and meet the financial criteria specified in the eligibility requirements.

What are the key dates and deadlines for submission?

Bid submissions open on 12-12-2025 at 18:00 and close on 22-12-2025 at 18:00. The evaluation will be conducted on 23-12-2025, with the contract expected to be awarded shortly after. Bidders must ensure timely submission to avoid disqualification.

What documents are required to submit a bid?

Bidders must submit:

  • Tender Fee Form with proof of fee payment
  • EMD Fee Form with proof of EMD payment
  • Contractor Details form
  • Technical and financial proposals as per specified formats
  • Supporting certifications and licenses for eligibility
    All documents should be uploaded electronically through the nProcure portal.
How is the bid evaluated and awarded?

Bids are evaluated based on technical capability, experience, cost, and compliance with specifications. The evaluation criteria are weighted, with 40% for technical capability and 20% for cost. The highest scoring compliant bid will be awarded the contract, ensuring transparency and fairness.

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