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Open State Governments & UT NPROCURE

Government Tender for Supply of Mobile Phones & Accessories for Fire & Emergency Services

Bid Publish Date

27-Jan-2026, 2:50 pm

Bid End Date

20-Feb-2026, 6:00 pm

Progress

Issue27-Jan-2026, 2:50 pm
AwardPending
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Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹1,062

Contract Form

Works

Completion Period

30  Days

Currency Type

Single

Categories 4

This government tender from Surat Municipal Corporation offers an opportunity for suppliers to provide mobile phones and accessories for the Dial-112 Fire and Emergency Services. The project aims to strengthen emergency communication infrastructure by deploying reliable, durable mobile devices suited for critical public safety operations. The tender, categorized under Works, requires experienced vendors with proven capabilities in electronics supply to government agencies. The procurement process is fully electronic, with detailed technical specifications, eligibility criteria, and deadlines outlined for bidders. The successful supplier will deliver within 30 days of contract award, ensuring timely support for emergency responders in Surat. Bidders must adhere to all terms, submit comprehensive documentation, and participate in the transparent evaluation process. This tender represents a strategic opportunity for electronics and mobile device companies to contribute to public safety and emergency response excellence.

Scope Of Work

The selected vendor shall supply mobile phones along with accessories to support the Dial-112 emergency services in Surat. The scope includes:

  • Provision of high-quality mobile phones compatible with government communication standards.
  • Supply of necessary accessories, such as chargers, batteries, and protective cases.
  • Ensuring delivery within 30 days from the contract award date.
  • Providing installation, testing, and commissioning support if required.
  • Complying with all technical and safety specifications outlined by Surat Municipal Corporation.

Bidder must follow these steps:

  1. Review tender documents and scope.
  2. Submit all required preliminary documents, including tender fee and EMD.
  3. Attend pre-bid meetings if scheduled.
  4. Submit technical and financial proposals via the NProcure portal.
  5. Complete delivery and installation as per contract timelines.
Specification Details
Device Compatibility Android-based smartphones
Accessories Included Chargers, batteries, protective cases
Delivery Timeline 30 days from contract signing
Warranty Period Minimum 12 months

All deliverables must meet the technical standards specified in the tender documents, ensuring durability, reliability, and compliance with government communication protocols.

Technical Specifications

The mobile phones supplied must adhere to the following technical parameters:

Parameter Specification
Operating System Android 10 or higher
Battery Capacity Minimum 3000mAh
Network Compatibility 4G LTE, VoLTE
Durability Drop resistance, water and dust proof (IP68)
Accessories Compatible chargers, batteries, protective cases

Sequential process:

  1. Review technical specifications.
  2. Ensure product compliance.
  3. Submit technical datasheets during bid.
  4. Post-delivery testing and acceptance.

All devices must be certified and compliant with government standards for emergency communication equipment.

Financial Requirements

The estimated budget for this tender is detailed below:

Cost Component Estimated Cost
Mobile Phones Rs. 10,00,000
Accessories Rs. 2,00,000
Delivery & Installation Rs. 50,000
Total Estimated Cost Rs. 12,50,000

Payment will be made in phases:

  • 30% advance upon contract signing.
  • 50% after delivery and inspection.
  • 20% after successful installation and acceptance.

Bidders must quote inclusive of all taxes and duties, and provide detailed cost breakdowns in their proposals.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Item Category

Electronics Equipment

Authority & Contact

Officer Inviting Bids

Dy. Municipal Commissioner

Bid Opening Authority

Dy. Municipal Commissioner

Address

Surat Municipal Corporation, Muglisara, Surat-395003

Contact Details

9724345553

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Documents 2

W 05 FINAL TENDER DIAL 112.pdf

TENDER_DOCUMENT

269577 ADDENDA and CORRIGENDUM 01.pdf

TENDER_DOCUMENT

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Eligibility Criteria

Bidders must meet the following eligibility criteria:

  • ✓ Must have valid digital certificates for electronic bidding as per IT Act-2000.
  • ✓ Must submit scanned copies of tender fee, EMD, and all required documents during preliminary submission.
  • ✓ Must have experience in supplying electronics equipment to government agencies.
  • ✓ Must possess financial stability as per the qualification requirements.
Qualification Requirement Details
Experience Minimum 3 years in electronics supply
Turnover At least ₹50 lakhs in the last financial year
Certification ISO 9001 or equivalent
EMD As specified in tender documents

Bidders should ensure all documents are valid and up-to-date to qualify for the tender process.

Bidding Process

Process Timeline

1. Preliminary Stage
2. Commercial Stage

Required Forms

Preliminary

SMC etender 100 per EMD and Tender fee

User Defined Template-Standard

Required

Commercial

Price Bid Form

Library-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Scan Copy of Tender Fee

Required
2

Scan Copy of EMD

Required
3

Scan Copy of all required documents as per tender condition.

Required

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the main purpose of this government tender?

This tender aims to procure mobile phones and accessories for the Dial-112 Fire and Emergency Services in Surat, enhancing emergency response communication infrastructure.

Who is eligible to participate in this tender?

Eligible bidders must have valid digital certificates, experience in supplying electronics to government agencies, and meet financial stability criteria. They must also submit all required preliminary documents, including tender fee and EMD.

What are the technical specifications for the mobile phones?

Supplied mobile phones must support Android 10 or higher, have a minimum 3000mAh battery, be water and dust resistant (IP68), and support 4G LTE and VoLTE. Accessories should include chargers, batteries, and protective cases.

What is the bidding process and timeline?

Bidders should download tender documents, submit preliminary documents by 05-02-2026 18:00, attend any scheduled pre-bid meetings, and submit technical and financial bids online before the deadline. The bid opening will be conducted by the Dy. Municipal Commissioner, with evaluation following shortly after.

What are the key dates and deadlines for this tender?

Key dates include:

  • Bid Start: 27-01-2026 at 14:50
  • Bid End: 05-02-2026 at 18:00
  • Bid Opening: 06-02-2026
  • Evaluation & Award: To be notified. Ensure timely submission to avoid disqualification.

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