Custom Bid for Services - GROUP MEDICLAIM INSURANCE WITH ADD ON BENEFITS AND PERSONAL ACCIDENT INSU
Indian Institute Of Management (iim)
UDAIPUR, RAJASTHAN
Posted:
11 March 2025
Closed:
3 April 2025
GEM
Open State Governments & UT NPROCURE
Gujarat GERMI RFP for Group Health & Personal Accident Insurance Services FY 2025-26
Bid Publish Date
19-Jul-2025, 11:30 am
Bid End Date
07-Aug-2025, 1:00 pm
Location
Progress
Issue19-Jul-2025, 11:30 am
AwardPending
Tender Type
Open
Sector
State Governments & UT
Tender Fee
₹5,000
Contract Form
Service
Completion Period
As per tender Document Attached
Currency Type
Single
Categories
5
Gujarat Energy Research and Management Institute (GERMI) invites qualified insurance providers to bid for Group Health Insurance (GHI) and Group Personal Accident Insurance (GPAI) services for FY 2025-26. This government tender offers an opportunity for reputed insurance companies to provide comprehensive health and accident coverage to GERMI employees, ensuring compliance with government regulations. The tender process involves multiple evaluation stages, including technical and commercial assessments, with a focus on transparency and fairness. Bidders must submit their proposals via the NPROCURE portal before the deadline of 30th July 2025. The contract duration is 180 days, and the scope includes policy issuance, claims management, and network hospital arrangements across Gujarat. Download the detailed tender document, review eligibility criteria, and participate in this significant government procurement initiative to expand your presence in the public sector insurance market.
Scope Of Work
The scope of work for this tender includes:
- Providing comprehensive Group Health Insurance (GHI) coverage for eligible GERMI employees and their dependents.
- Offering Group Personal Accident Insurance (GPAI) for employees, covering accidental injuries and fatalities.
- Managing policy issuance, renewals, and claims processing efficiently.
- Ensuring compliance with applicable government health and insurance regulations.
- Delivering regular reports on policy status, claims, and other relevant metrics.
Key deliverables:
- Customized insurance policy documents
- Claims management and settlement
- Regular policy reviews and updates
- Customer support and grievance redressal
Sequential process:
- Submission of bid with all required documents.
- Technical evaluation based on provided supporting documents.
- Commercial evaluation and final selection.
- Contract signing and policy implementation.
| Specification | Details |
|---|---|
| Coverage Period | FY 2025-26 |
| Policy Type | Group Health & Personal Accident |
| Validity | 180 days from the date of award |
| Eligibility | Employees and dependents of GERMI |
| Document Requirements | Tender fee receipt, technical documents |
Important: Bidders must ensure all technical and financial documents are submitted as per the tender guidelines to qualify for evaluation.
Technical Specifications
The insurance plans must include:
| Parameter | Specification |
|---|---|
| Coverage Area | Entire Gujarat region |
| Policy Duration | 180 days from the date of contract award |
| Claim Settlement | Within 30 days of claim submission |
| Network Hospitals | Minimum 1000+ hospitals across Gujarat |
| Policy Documents | Digital and hard copies provided to insured |
Sequential process for technical compliance:
- Submit technical bid with all supporting documents.
- Technical evaluation based on coverage, network, and compliance.
- Clarifications or additional documents if required.
- Final approval for financial bid opening.
Bidders must ensure their technical proposals meet the specified parameters to qualify for the commercial evaluation stage.
Financial Requirements
The estimated budget for this insurance scheme ranges from INR 2 crore to INR 5 crore, depending on the coverage options selected. The financial proposal should include:
| Cost Component | Estimated Cost |
|---|---|
| Premium Charges | As per bid |
| Administrative Fees | Fixed or percentage basis |
| Claims Handling | Included within premium |
Payment Schedule:
- 30% advance upon contract signing.
- 40% after policy issuance.
- Remaining 30% post policy renewal and claims settlement.
Bidders must submit a detailed financial proposal aligned with the tender guidelines, ensuring transparency and competitiveness. All costs should be clearly itemized and justified in the bid submission.
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Eligibility Criteria
✓ Must have valid and active insurance licenses recognized by Indian authorities.
✓ Proven experience in providing group health and accident insurance services to government or reputed private sector organizations.
✓ Submit a scan copy of the tender fee receipt and supporting technical documents.
✓ Financial stability demonstrated through recent audited financial statements.
✓ Compliance with all statutory and regulatory requirements.
| Qualification Criteria | Minimum Requirement |
|---|---|
| Experience in Insurance Services | At least 3 years in similar government or corporate projects |
| Turnover | Minimum INR 10 crore in the last financial year |
| Certification | Valid ISO or equivalent certification for quality management |
| Technical Capability | Demonstrated ability to manage large-scale employee insurance schemes |
Note: Bidders failing to meet these criteria will be disqualified from the tender process.
Bidding Process
Process Timeline
1. Preliminary Stage
08-08-2025 15:30
2. Technical Stage
08-08-2025 15:35
3. Commercial Stage
Required Forms
Preliminary
Tender Fee Form
Library-Standard
Technical
Technical Bid Submission
User Defined Template-Standard
Commercial
Form T6 Financial Bid
User Defined Template-Secured
Required Documents
Stage - Preliminary Stage
1
Kindly Attached scan copy of Tender Fee Detail
RequiredStage - Technical Stage
1
Kindly attach technical supporting documents as mentioned in tender
RequiredFrequently Asked Questions
Key insights about GUJARAT tender market
What is the deadline for submitting bids for the GERMI insurance tender?
Bids must be submitted online by 30th July 2025 at 18:30. Late submissions will not be accepted. Ensure all documents, including tender fee receipt and technical supporting documents, are uploaded before the deadline.
What documents are required to participate in this tender?
Participants need to submit:
- Tender fee receipt
- Technical supporting documents as specified in the tender
- Valid insurance licenses
- Financial statements
- Any other documents specified in the tender notice. All documents must be scanned and uploaded as per the guidelines.
How will the evaluation of bids be conducted?
Bids will undergo a multi-stage evaluation:
- Technical assessment based on technical bid documents
- Commercial evaluation based on financial proposals
- Final selection based on overall score, with minimum thresholds for technical and financial criteria.
The highest scoring bidder will be awarded the contract.
Are physical submissions accepted for this tender?
No, physical submissions are not accepted. All bids must be submitted electronically through the NPROCURE portal. Bidders must ensure their digital certificates are valid for signing bids electronically.
Who can I contact for support during the bidding process?
For assistance, contact:
- Name: Director General, GERMI
- Phone: 07923275771
- Email: [email protected]
Support is also available at the Ahmedabad office of (n)code solutions, with training sessions held every Saturday.
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Documents 13
18072025 RFP for Insurance - Rev.pdf
TENDER_DOCUMENT
GMC MEMBER LIST.pdf
TENDER_DOCUMENT
GPAI MEMBER LIST.pdf
TENDER_DOCUMENT
280725 Clarifications on tender queries.pdf
TENDER_DOCUMENT
2022-23 GERMI Claim Analysis Report.pdf
TENDER_DOCUMENT
2022-23 GERMI Claims dump MIS.xlsx
BOQ
2023-24 24072025 Claim Analysis Report.pdf
TENDER_DOCUMENT
2023-24 24072025 Claims Dump MIS.xlsx
BOQ
2024-25 GERMI Claim Analysis Report.pdf
TENDER_DOCUMENT
2024-25 GERMI Claims Dump MIS.xlsx
BOQ
24072025 Additional provisions in RFP.pdf
TENDER_DOCUMENT
24072025 NO GPAI Claim Certificate.pdf
TENDER_DOCUMENT
31072025 Corrigendum on GERMI Tender Clause no. 1.5.3.pdf
TENDER_DOCUMENT