Gujarat GERMI RFP for Group Health & Personal Accident Insurance Services FY 2026-27
Bid Publish Date
06-Aug-2026, 9:45 am
Bid End Date
18-Aug-2026, 1:00 pm
Location
Progress
Gujarat Energy Research and Management Institute (GERMI) is inviting qualified insurance providers to bid for the Group Health Insurance (GHI) and Group Personal Accident Insurance (GPAI) services for FY 2026-27. This open tender offers an excellent opportunity for insurance companies to deliver comprehensive health and accident coverage for government employees and associated members. The process involves detailed technical and financial proposals, with evaluation scheduled for August 19, 2026. Bidders must meet strict eligibility criteria, including experience, financial stability, and technical capacity. The project emphasizes transparent claims management, policy customization, and compliance with government standards. The total estimated value ranges from ₹2 crore to ₹5 crore, with a focus on quality service delivery and cost-effectiveness. Interested firms should review the detailed tender documents, participate in training sessions, and submit their bids before the deadline of August 18, 2026. This tender underscores public sector commitment to employee welfare and robust insurance solutions in Gujarat.
Scope Of Work
The selected service provider will be responsible for delivering comprehensive Group Health Insurance (GHI) and Group Personal Accident Insurance (GPAI) services for GERMI employees and members for FY 2026-27. The scope includes:
- Designing and implementing insurance policies tailored to the needs of GERMI staff and associated members.
- Claims management: Efficient processing and settlement of health and accident claims.
- Customer support: Providing dedicated helplines and assistance for policyholders.
- Policy administration: Issuance, renewal, and cancellation of insurance policies.
- Compliance: Ensuring all services adhere to government regulations and standards.
- Reporting and documentation: Regular submission of reports, claim status updates, and audit documentation.
The process involves:
- Submission of detailed technical and financial bids.
- Evaluation and shortlisting based on predefined criteria.
- Final selection and contract signing.
- Implementation and service delivery as per agreed timelines.
| Service Component | Description |
|---|---|
| Policy Design | Custom insurance plans for health and accident coverage |
| Claims Processing | Timely and transparent claim settlement |
| Customer Support | 24/7 helpline and assistance |
| Policy Management | Renewal, cancellation, and updates |
| Compliance & Reporting | Regular compliance checks and reports |
Technical Specifications
The insurance policies must meet the following technical parameters:
| Parameter | Specification |
|---|---|
| Coverage Limit | Minimum coverage of ₹5 lakh per individual for health insurance |
| Accident Coverage | Sum insured of at least ₹10 lakh for personal accident |
| Network Hospitals | PAN India network with at least 1000+ hospitals |
| Claim Settlement | Within 30 days of claim submission |
| Policy Validity | One year from the date of issuance |
Bidders should follow the sequential process:
- Prepare detailed technical proposal.
- Submit sample policy documents.
- Demonstrate claims processing capabilities.
- Provide customer support framework.
Technical compliance must be verified through documentation and sample policies submitted during bid evaluation.
Financial Requirements
The estimated budget for this insurance service tender ranges between ₹2 crore to ₹5 crore for FY 2026-27. The financial proposal must include:
| Cost Component | Estimated Cost |
|---|---|
| Premium Charges | Based on policy coverage |
| Administrative Fees | As applicable |
| Claims Management | Included in premium |
| Service Charges | Per claim or fixed annual fee |
Payment terms are as follows:
- 30% advance upon contract signing.
- 40% after policy issuance.
- Remaining 30% after successful claim settlement and service review.
Bidders must submit detailed financial bids aligned with the technical proposal, ensuring transparency and compliance with government procurement norms.
Tender Data
Bid Details
Tender Type
Open
Sector
State Governments & UT
Contract Form
Service
Completion Period
As per tender Document Attached
Currency Type
Single
Bid Submission Start
06-08-2026 15:15:00
Document Download End
18-08-2026 18:30:00
Bid Validity
180
Additional Tender Data
Commercial Details
Bid To RA
No
Item Category
Health Insurance Services
Authority & Contact
Officer Inviting Bids
Secretary & Trustee, Gujarat Energy Research and Management Institute (GERMI), Gandhinagar
Bid Opening Authority
Secretary & Trustee, Gujarat Energy Research and Management Institute (GERMI), Gandhinagar
Address
GUJARAT ENERGY RESEARCH AND MANAGEMENT INSTITUTE Address - Plot No- 2A/3A/4A, Bhat GIDC Estate, Near Apollo Hospital, Gandhinagar, Gujarat-382428.
Contact Details
[email protected]/9909965915
Authority Records
BID & GeM Expert Consultancy
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Documents 8
RFP for Insurance.pdf
TENDER_DOCUMENT
GMC Member List.pdf
TENDER_DOCUMENT
GPAI Member List.pdf
TENDER_DOCUMENT
Claim Dump.xlsx
BOQ
21072026 GMC and GPAI member list_GERMI.xls
BOQ
GMC Benifit chart.pdf
TENDER_DOCUMENT
GPA Policy.pdf
TENDER_DOCUMENT
GMC Policy.pdf
TENDER_DOCUMENT
Categories
4
Bidding Process
Process Timeline
19-08-2026 11:30
Required Forms
Technical
Technical Bid Submission
User Defined Template-Standard
Financial
Form T6 Financial Bid
User Defined Template-Secured
Required Documents
Stage - Technical Stage
Kindly Submit the documents as per the tender
Required
Eligibility Criteria
✓ Must have valid and active insurance license in India.
✓ Proven experience in providing group health and accident insurance services, preferably to government or institutional clients.
✓ Financial stability with annual turnover of at least ₹10 crore in the last three financial years.
✓ Ability to provide comprehensive claims management and customer support services.
✓ Must submit all required documents as specified in the tender, including:
| Document Type | Details |
|---|---|
| Technical Credentials | Proof of license, experience certificates |
| Financial Statements | Last three years' audited reports |
| Past Projects | References or case studies of similar services |
| Certification | Any relevant ISO or industry certifications |
Critical: Bidders must meet all eligibility criteria to qualify for the tender process.
Frequently Asked Questions
Key insights about GUJARAT tender market
What is the deadline for submitting bids for this insurance tender?
The bid submission deadline is 18th August 2026 at 6:30 PM. Bidders must submit all required documents online before this cutoff to be considered.
What documents are required to participate in this tender?
Bidders need to submit technical credentials, financial statements, past project references, and certification documents as specified in the tender. All documents must be uploaded in the prescribed format via the official portal.
Is there any training available for online bid submission?
Yes, a free vendor training camp is organized every Saturday at (n)Code Solutions, Ahmedabad. This session helps bidders understand the online bidding process and use Digital Certificates for secure submissions.
What are the technical specifications for the insurance policies?
The policies must offer a minimum health coverage of ₹5 lakh per individual and ₹10 lakh personal accident coverage. They should include a PAN India hospital network and ensure claim settlement within 30 days.
Who can I contact for further information or assistance?
For queries, contact GERMI at [email protected] or call 9909965915. The tender inviting authority is the Secretary & Trustee, GERMI, located at Gandhinagar, Gujarat.