Tender for Operation & Management of Shelter for Urban Homeless in Surat - DAY-NULM
Progress
This government tender offers an opportunity for experienced service providers to operate and manage a Shelter for Urban Homeless in Surat under the DAY-NULM scheme. With a capacity of 384 beds, the project aims to enhance urban social welfare by providing safe, hygienic shelter facilities. The tender, issued by the Surat Municipal Corporation, involves comprehensive management responsibilities, including infrastructure maintenance, security, sanitation, and social services. Bidders must meet strict eligibility criteria, submit all required documents via the online procurement platform, and adhere to the specified timelines. The project value is estimated at INR 18,52,416.00, with detailed technical, financial, and operational specifications outlined in the tender documents. This is a significant opportunity for companies specializing in shelter management, social welfare services, and urban infrastructure development to contribute to government-led social initiatives and urban homelessness alleviation in Gujarat.
Scope Of Work
The scope of work includes the comprehensive operation and management of the Urban Homeless Shelter (SUH) under DAY-NULM in Surat. Key deliverables include:
- Providing shelter facilities for up to 384 homeless individuals.
- Ensuring 24/7 security and safety of residents.
- Maintaining hygiene and sanitation standards.
- Managing staff, including security, housekeeping, and social workers.
- Facilitating access to government welfare schemes and social services.
- Regular reporting and compliance with municipal regulations.
The process involves:
- Reviewing tender documents and technical specifications.
- Preparing and submitting the bid online via the designated portal.
- Participating in bid opening and evaluation.
- Contract signing and project commencement.
Specifications include:
| Parameter | Details |
|---|---|
| Capacity | 384 beds |
| Location | Near Soham Circle, TP. No. 28, Athwa Zone |
| Duration | As per tender document attached |
| Management | Full operational responsibility including staffing, maintenance, and social services |
All bidders must comply with the detailed scope outlined in the tender documents and adhere to the project timelines and quality standards.
Technical Specifications
The technical specifications require bidders to ensure the shelter facilities meet the standards set by Surat Municipal Corporation, including safety, hygiene, and accessibility. The infrastructure should support 384 beds with adequate sanitation, ventilation, and security arrangements. Bidders must provide detailed plans and technical details, including:
- Building layout and capacity details
- Security systems and surveillance
- Sanitation and waste management protocols
- Emergency response procedures
Technical process steps include:
- Reviewing the technical requirements in the tender document.
- Preparing detailed technical proposals.
- Submitting technical bid along with supporting documents.
- Demonstrating compliance during evaluation.
Technical parameters are summarized in the following table:
| Parameter | Specification |
|---|---|
| Capacity | 384 beds |
| Location | Near Soham Circle, Athwa Zone |
| Facilities | Sanitation, security, emergency services |
| Infrastructure | Compliant with municipal standards |
Bidders must ensure all technical aspects are aligned with the specified standards for successful project execution.
Financial Requirements
The estimated project cost is INR 18,52,416.00. The financial proposal should include a detailed breakdown of costs, including setup, operational expenses, and management fees. Payment terms are as follows:
- 30% advance at contract signing
- 40% upon completion of initial setup and handover
- Remaining 30% based on monthly operational milestones
Cost breakdown table:
| Item | Estimated Cost (INR) |
|---|---|
| Infrastructure setup | 7,00,000 |
| Staff wages | 6,00,000 |
| Maintenance & utilities | 3,00,000 |
| Miscellaneous | 2,52,416 |
Bidders must ensure their financial bids are competitive and compliant with the tender guidelines. All financial proposals should be submitted electronically as part of the bid submission process.
Tender Data
Bid Details
Tender Type
Open
Sector
State Governments & UT
Tender Fee
₹1,062
Contract Form
Works
Completion Period
As per tender Document Attached
Currency Type
Single
Bid Submission Start
04-08-2026 11:00:00
Document Download End
18-08-2026 18:00:00
Bid Validity
180 Days
Additional Tender Data
Commercial Details
Tender Category
Service
Tender Value
₹18,52,416
Bid To RA
No
Item Category
Miscellaneous Works
Authority & Contact
Officer Inviting Bids
Asst. Muni. Commissioner
Bid Opening Authority
Asst. Muni. Commissioner
Address
UCD Department, Rayaka Circle, Near Mahalaxmi Ind., Udhana-Bamroli Road, Surat-394210
Contact Details
9724345560
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Documents 1
SWZ Althan 384 20260801.pdf
TENDER_DOCUMENT
Categories
3
Bidding Process
Process Timeline
Required Forms
Preliminary
SMC etender 100 per EMD and Tender fee
User Defined Template-Standard
Commercial
SMC UCD O and M of Shelter for Urban Homeless (SUH) PB
User Defined Template-Secured
Required Documents
Stage - Preliminary Stage
Scan Copy of Tender Fee
RequiredScan Copy of EMD
RequiredScan Copy of all required documents as per tender condition.
Required
Eligibility Criteria
✓ Must have valid registration and licensing for shelter management or social services.
✓ Must submit a Scan Copy of Tender Fee and EMD (Earnest Money Deposit) as specified.
✓ Must provide all required documents as per tender conditions, including proof of experience in managing similar projects.
✓ Financial stability demonstrated through relevant financial documents.
| Qualification Criteria | Details |
|---|---|
| Experience | Minimum 3 years in shelter or social service management |
| Financial Turnover | Average annual turnover of at least INR 10 lakhs in the last 3 years |
| Certification | Valid certificates related to social welfare or shelter management |
| EMD | As specified in tender (surat) |
| Tender Fee | INR 1062.00 |
Note: Bidders must meet all eligibility requirements and submit the necessary supporting documents to qualify for participation.
Frequently Asked Questions
Key insights about GUJARAT tender market
What is the primary objective of this tender?
This tender seeks qualified service providers to operate and manage a Shelter for Urban Homeless (SUH) under the DAY-NULM scheme in Surat. The goal is to provide safe, hygienic, and accessible shelter facilities for up to 384 homeless individuals, supporting urban social welfare initiatives.
What are the key eligibility criteria for bidders?
Bidders must have:
- Valid registration and licensing for shelter or social services
- Experience managing similar projects for at least 3 years
- Minimum annual turnover of INR 10 lakhs in the last 3 years
- Submit Scan Copies of Tender Fee and EMD along with all required documents
- Comply with all tender-specific eligibility conditions as outlined in the tender document.
How can I participate in the bidding process?
Participants must:
- Download the tender documents from the official portal
- Prepare technical and financial bids as per instructions
- Submit bids electronically before the deadline (18-08-2026, 6:00 PM)
- Attend the bid opening session, if required
- Ensure all supporting documents are complete and compliant with the tender guidelines.
What is the evaluation criteria for selecting the successful bidder?
Bids are evaluated based on:
- Technical compliance and experience (50%)
- Financial competitiveness (30%)
- Past performance and references (20%)
Minimum qualifying marks are 70%. The highest scoring compliant bid will be awarded the contract, emphasizing quality, cost-effectiveness, and experience.
What are the key dates and deadlines I should be aware of?
Important deadlines include:
- Bid Submission Start: 04-08-2026 at 11:00 AM
- Bid Submission End: 18-08-2026 at 6:00 PM
- Bid Opening: To be notified after submission
All submissions must be completed before the deadline to avoid disqualification. The project aims to improve urban homelessness management in Surat under government schemes.