Surat City Bus Fare Collection Tender 2025 | Onboard Fare Collection Services
Progress
Tender Type
Open
Sector
State Governments & UT
Tender Fee
₹21,240
Contract Form
Works
Completion Period
2 Years
Currency Type
Single
Categories
5
The Surat Municipal Corporation is inviting tenders for onboard fare collection services for its city bus network. This public transportation tender aims to select a qualified agency capable of implementing digital fare collection systems, ensuring secure transactions and efficient revenue management. The project duration is 2 years, with an estimated budget of INR 14,78,000. Interested companies with experience in transportation technology and digital payment solutions are encouraged to participate. The tender process involves submitting electronic bids with required documents, including EMD and tender fee, before the deadline. This opportunity offers a strategic partnership with Surat Municipal Corporation to enhance public transit operations and passenger experience. Bidders must adhere to the specified technical, eligibility, and financial criteria to qualify for this government contract. Download the detailed tender document and participate in this transparent bidding process to secure a significant role in Surat’s urban transit development.
Scope Of Work
The selected agency will be responsible for providing onboard fare collection services for Surat City Bus Service. Key deliverables include:
- Implementation of digital fare collection systems on all buses
- Training of bus staff on fare collection procedures
- Maintenance and troubleshooting of fare collection devices
- Ensuring secure and accurate fare transactions
- Regular reporting and reconciliation of fares collected
The process involves:
- Deployment of fare collection hardware and software
- Staff training and system testing
- Commencement of onboard fare collection operations
- Continuous monitoring and support
- Periodic audits and reporting
| Specification | Details |
|---|---|
| Service Duration | 2 years |
| Number of Buses | All city buses |
| Payment Modes | Digital card, QR code, cash |
| System Compatibility | Must integrate with existing transit infrastructure |
| Data Security | Compliant with government data security standards |
Technical Specifications
The fare collection system must include secure digital payment devices compatible with various payment modes such as smart cards, QR codes, and cash. The hardware should support real-time data transmission and integrate seamlessly with existing transit management systems. Technical parameters include:
- Device Compatibility: Android/iOS systems
- Data Encryption: AES 256-bit encryption
- Connectivity: 4G/5G, Wi-Fi
- Power Supply: 12V DC with backup
Procedures for deployment:
- Hardware installation on buses
- Software configuration and testing
- Staff training on device operation
- System integration and validation
- Ongoing maintenance and updates
Financial Requirements
The project budget is estimated between INR 14,78,000, covering hardware procurement, system setup, staff training, and maintenance. Payment will be made in installments based on project milestones:
| Milestone | Payment Percentage |
|---|---|
| Contract Signing | 20% |
| Hardware Deployment | 30% |
| System Go-Live | 30% |
| Project Completion & Handover | 20% |
All payments are subject to submission of satisfactory reports and compliance with contractual terms. Bidders must provide a detailed financial proposal along with their technical bid.
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Item Category
Miscellaneous Works
Authority & Contact
Officer Inviting Bids
Deputy Municipal Commissioner (D)
Bid Opening Authority
Deputy Municipal Commissioner (D)
Address
Surat Municipal Corporation, Muglisara, Surat-395003
Contact Details
9724345493
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Documents 1
RFP Document_450_FCA_CITYBUS_May final 2025.pdf
TENDER_DOCUMENT
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Eligibility Criteria
✓ Must have valid digital certification and certification serial number 6249872e.
✓ Must submit the scan copy of tender fee and EMD along with all required documents.
✓ Must have prior experience in providing fare collection or related transportation services.
✓ Financial stability demonstrated through relevant financial documents.
| Qualification Criteria | Details |
|---|---|
| Minimum Annual Turnover | INR 50 lakhs |
| Experience in Similar Projects | At least 2 years |
| Certification Requirements | Valid digital certificate as per IT Act 2000 |
| EMD Amount | INR 14,78,000 |
| Tender Fee | INR 21,240 |
Note: Bidders must meet all eligibility criteria to qualify for the tender.
Bidding Process
Process Timeline
Required Forms
Preliminary
SMC SURAT SITILINK LIMITED SMC etender 100 per EMD and Tender fee
User Defined Template-Standard
Commercial
SMC SSL Package 1 PB
User Defined Template-Secured
SMC SSL Package 2 PB
User Defined Template-Secured
SMC SSL Package 3 PB
User Defined Template-Secured
Required Documents
Stage - Preliminary Stage
Scan Copy of Tender Fee
RequiredScan Copy of EMD
RequiredScan Copy of all required documents as per tender condition.
RequiredFrequently Asked Questions
Key insights about GUJARAT tender market
What is the main objective of this Surat City Bus Fare Collection Tender 2025?
This tender aims to appoint a qualified Fare Collection Agency to provide onboard fare collection services for Surat City Bus Service, enhancing digital payment systems, operational efficiency, and passenger convenience.
Who is eligible to participate in this tender?
Eligible bidders must have valid digital certificates, prior experience in transportation or fare collection services, and meet financial stability criteria. They must also submit all required documents, including tender fee and EMD, as specified.
What are the key technical requirements for the fare collection system?
The system must support secure digital payments, be compatible with smart cards, QR codes, and cash, and support real-time data transmission with AES 256-bit encryption. Hardware should be compatible with Android/iOS and support 4G/5G connectivity.
What is the bidding process and timeline for this tender?
Bidders must submit their tenders electronically between 15-05-2025 and 04-06-2025. The process includes technical evaluation, financial bid opening, and award notification. All steps are conducted via the official portal with detailed instructions provided.
How will the evaluation of bids be conducted?
Bids will be scored based on technical competence (40%), experience (30%), cost (20%), and compliance. A minimum threshold must be met in each category. The highest scoring bid will be selected for contract award, ensuring transparency and fairness.
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Documents 1
RFP Document_450_FCA_CITYBUS_May final 2025.pdf
TENDER_DOCUMENT