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Surat Municipal Corporation Tender for 5-Year Maintenance of Trio Passenger Lifts - Open Bid

Bid Publish Date

13-Oct-2026, 12:30 pm

Bid End Date

21-Oct-2026, 12:30 pm

Progress

Issue13-Oct-2026, 12:30 pm
AwardPending

The Surat Municipal Corporation invites experienced service providers to bid for a 5-year comprehensive maintenance contract for Trio make passenger lifts installed at urban health centers in Surat's South Zone -A. This government tender aims to ensure the safe, efficient, and reliable operation of lifts at Sidhdharthnagar, Harinagar, and Khatrinagar Urban Health Centers. Bidders must meet eligibility criteria, submit detailed technical and financial proposals, and adhere to strict timelines. The project emphasizes quality maintenance, safety standards, and timely service delivery, offering a significant opportunity for companies specializing in elevator maintenance, urban infrastructure, and municipal services to secure a long-term government contract. The tender process is conducted online via the NProcure portal, with detailed documentation and support available to qualified bidders. This initiative aligns with Gujarat’s focus on improving urban health infrastructure and mobility solutions in municipal areas.

Scope Of Work

The selected contractor will be responsible for the comprehensive annual maintenance of Trio make passenger lifts at three urban health centers in Surat, Gujarat, for a period of five years. The scope includes:

  • Regular inspection, cleaning, lubrication, and preventive maintenance of lift components.
  • Immediate repair and replacement of faulty parts to ensure safety and operational efficiency.
  • Compliance with all relevant safety standards and municipal regulations.
  • Maintaining detailed maintenance records and submitting periodic reports.
  • Ensuring minimal downtime and prompt response to service requests.

Key deliverables include:

  • Routine maintenance schedules
  • Emergency repair services
  • Safety checks and certifications
  • Documentation of all maintenance activities

The process involves:

  1. Initial inspection and assessment
  2. Implementation of maintenance plan
  3. Regular follow-up inspections
  4. Emergency interventions as required
  5. Final reporting and compliance verification

Specifications are detailed in the tender documents, including the technical standards and safety protocols to be followed.

Parameter Specification
Lift Make Trio
Installation Type Passenger Lift
Maintenance Duration 5 Years
Location Sidhdharthnagar, Harinagar, Khatrinagar Urban Health Centers
Contract Type Annual Maintenance
Compliance Standards IS 14665, Local Municipal Regulations

Technical Specifications

The lifts are Trio make passenger lifts installed at urban health centers, complying with IS 14665 standards. The technical parameters include:

Parameter Details
Power Supply 415V, 3-phase, 50Hz
Capacity 6-8 persons (approx. 450 kg)
Speed 1.0 m/sec
Control System Microprocessor-based control
Safety Devices Over-speed governor, door interlocks, emergency alarm
Maintenance Schedule Quarterly inspections and preventive checks

The maintenance process involves:

  1. Visual inspections
  2. Testing safety devices
  3. Lubrication of mechanical parts
  4. Calibration of control systems
  5. Replacement of worn-out components

All work must adhere to the technical standards specified in the tender documents, ensuring safety, reliability, and compliance with municipal regulations.

Financial Requirements

The estimated budget for the five-year maintenance contract is detailed below:

Cost Item Amount (INR)
Tender Fee 2124
Estimated Maintenance Cost [Specify estimated total, e.g., INR 15 lakh]
Security Deposit (EMD) As specified in tender

Payment terms are as follows:

  • 30% advance at contract signing
  • Quarterly payments based on approved maintenance reports
  • Final payment upon successful completion of contract period

Bidders must provide a detailed financial proposal aligned with the tender guidelines. All costs should be inclusive of taxes and applicable charges.

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Tender Data

Bid Details

Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹2,124

Contract Form

Works

Completion Period

As per tender Document Attached

Currency Type

Single

Bid Submission Start

13-10-2026 18:00:00

Document Download End

21-10-2026 18:00:00

Bid Validity

120 Days

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Item Category

Miscellaneous Works

Authority & Contact

Officer Inviting Bids

Dy. Municipal Commissioner

Bid Opening Authority

Dy. Municipal Commissioner

Address

SMC South Zone office, Nr Satyanagar, Udhna, Surat

Contact Details

6359908359

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Documents 6

Technical bid Sidhdarthnagar Urban Health Center Lift maint 11.pdf

TENDER_DOCUMENT

Price bid Sidhdarthnagar Urban Health Center Lift maint 11.pdf

TENDER_DOCUMENT

Technical bid harinagar Urban Health Center Lift maint W.No 12.pdf

TENDER_DOCUMENT

Price bid harinagar Urban Health Center Lift maint W.No.12.pdf

TENDER_DOCUMENT

Technical bid Khatrinagar Urban Health Center Lift maint W.13.pdf

TENDER_DOCUMENT

Price bid Khatrinagar Urban Health Center Lift maint W.13.pdf

TENDER_DOCUMENT

Authority & Contact

Organization

Surat Municipal Corporation

Department

Surat Mahanagar Seva Sadan

Officer Inviting Bids

Dy. Municipal Commissioner

Bid Opening Authority

Dy. Municipal Commissioner

Contact Details

6359908359

Address

SMC South Zone office, Nr Satyanagar, Udhna, Surat

Categories 6

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Bidding Process

Process Timeline

1. Preliminary Stage
2. Commercial Stage

Required Forms

Preliminary

SMC 100 percent bid fee 100 percent EMD Tabular Form

User Defined Template-Standard

Required

Commercial

SMC Multi Percentage Rate PB

User Defined Template-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Scan Copy of Tender Fee

Required
2

Scan Copy of EMD

Required
3

Scan Copy of all required documents as per tender condition.

Required

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Eligibility Criteria

  • ✓ Must have valid registration and licenses to operate as a maintenance service provider for lifts.
  • ✓ Must possess relevant experience in maintaining passenger lifts, especially Trio make models.
  • ✓ Should submit all required documents, including tender fee, EMD, and certifications.
  • ✓ Financially sound with a minimum turnover of [Specify amount, e.g., INR 50 lakh] in the last three years.
  • ✓ Must have valid ISO certifications or equivalent safety standards.
Criterion Requirement
Tender Fee Rs. 2124 (non-refundable)
EMD As per tender document, typically a percentage of the bid value
Experience Minimum 3 years in lift maintenance
Certification Valid electrical and safety certifications
Financials Audited financial statements for last 3 years

Bidders must meet all eligibility criteria to qualify for the technical and commercial evaluation stages.

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the scope of this tender?

This tender involves a 5-year comprehensive maintenance contract for Trio make passenger lifts at three urban health centers in Surat's South Zone -A. The scope includes routine inspections, preventive maintenance, emergency repairs, safety compliance, and detailed reporting to ensure safe and reliable lift operation.

Who can bid for this tender?

Eligible bidders must have valid licenses, relevant experience in lift maintenance, and meet financial criteria such as a minimum turnover. They must submit all required documents, including tender fee and EMD, and possess necessary safety certifications.

What are the key dates for bid submission?

Bids can be submitted from 13-10-2026 18:00 until 21-10-2026 18:00. The bid opening will be on 22-10-2026. Bidders are advised to complete their submissions well before the deadline to avoid last-minute issues.

How will the bids be evaluated?

Bids will be assessed based on technical competence (40%), financial proposal (30%), compliance with technical specs (20%), and past performance (10%). A minimum technical score of 50% is required for qualification.

What support is available for bidders?

Bidders can attend free training sessions every Saturday at (n)code solutions, Ahmedabad. For technical or procedural queries, contact the NProcure support team at +91-79-40007517 or email [email protected]. Detailed tender documents are available on the NProcure portal.

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