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Open State Governments & UT NPROCURE

Surat Municipal Corporation Tender for Operation & Maintenance of Pay & Use Toilet Block (5 Years)

Bid Publish Date

24-Jun-2026, 3:00 pm

Bid End Date

09-Jul-2026, 6:00 pm

Progress

Issue24-Jun-2026, 3:00 pm
AwardPending
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Tender Type

Open

Sector

State Governments & UT

Tender Fee

โ‚น1,062

Contract Form

Works

Completion Period

5ย ย Years

Currency Type

Single

Categories 2

The Surat Municipal Corporation has issued an open tender for the operation and maintenance of a pay and use toilet block at Prem Nagar Zupadpatti, Surat. This 5-year project offers a significant opportunity for experienced contractors in public sanitation and civil maintenance to contribute to urban infrastructure development. Bidders must submit all required documents, including tender fee and EMD, via the NProcure portal before the deadline of July 9, 2026. The project emphasizes hygienic sanitation services, regular maintenance, and public safety, aligning with Surat's urban development goals. This tender is ideal for companies specializing in public utility management, sanitation services, and civil infrastructure, seeking long-term government contracts. The process involves electronic bidding, with evaluation based on technical competence and cost-effectiveness. Participation offers a chance to showcase expertise in public health infrastructure, supporting Suratโ€™s vision of a cleaner, healthier city.

Scope Of Work

The selected contractor will be responsible for:

  • Operation and maintenance of the pay and use toilet block at the specified location in Surat.
  • Ensuring cleanliness, hygiene, and safety within the toilet facilities.
  • Regular monitoring and reporting of facility conditions.
  • Managing staffing, supplies, and equipment necessary for daily operations.
  • Complying with all health and safety standards mandated by local authorities.

The process includes:

  1. Initial setup and inspection of the toilet block.
  2. Routine cleaning and sanitation as per prescribed standards.
  3. Maintenance and repair of plumbing, fixtures, and infrastructure.
  4. Monitoring and reporting on operational performance.
  5. Handling public complaints and ensuring customer satisfaction.
Specification Details
Location Prem Nagar Zupadpatti, Near Bharucha Mill, Surat
Duration 5 Years
Working Hours 24/7 operation
Maintenance Standards As per Surat Municipal Corporation guidelines
Reporting Monthly reports and incident logs

The contractor must ensure continuous availability of essential supplies and maintain high standards of hygiene throughout the project duration.

Technical Specifications

The project requires the contractor to adhere to the following technical parameters:

Parameter Specification
Infrastructure Well-maintained toilet block with plumbing, lighting, and ventilation
Sanitation Regular cleaning with approved disinfectants
Equipment Modern fixtures, handwashing stations, and waste disposal units
Safety Fire safety measures and compliance with local safety codes
Monitoring Use of digital tools for real-time monitoring and reporting

Sequential procedures include initial inspection, setup, routine operation, periodic maintenance, and final reporting. The contractor must ensure all technical standards are met and maintained throughout the project duration.

Financial Requirements

The estimated budget for this project is between โ‚นXX lakh and โ‚นXX lakh, inclusive of all operational costs, maintenance, staff wages, and supplies. The tender fee is โ‚น1062, payable online. The bid submission must include a refundable EMD as specified in the tender documents.

Cost Component Amount
Tender Fee โ‚น1062
EMD As per tender guidelines
Estimated Project Cost โ‚นXX lakh to โ‚นXX lakh
Payment Terms Payments will be made quarterly based on performance and compliance

Bidders should prepare a detailed financial proposal aligning with these parameters, ensuring transparency and adherence to the specified budget limits.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Item Category

Repair and Maintenance

Authority & Contact

Officer Inviting Bids

Dy. Municipal Commissioner

Bid Opening Authority

Dy. Municipal Commissioner

Address

Surat Municipal Corporation, Tapi Bhavan,Surat

Contact Details

9909945546

BID & GeM Expert Consultancy

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Documents 2

16.Technical Bid.pdf

TENDER_DOCUMENT

16. Price bid.pdf

TENDER_DOCUMENT

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Eligibility Criteria

  • โœ“ Must have valid registration and licenses to operate sanitation or civil maintenance services.
  • โœ“ Proven experience in managing public toilet facilities or similar infrastructure projects.
  • โœ“ Financial stability with minimum turnover requirements as specified in the tender documents.
  • โœ“ Submission of all mandatory documents including tender fee, EMD, and relevant certifications.
  • โœ“ Must have a valid Digital Certificate for online bidding as per the Information Technology Act-2000.
Qualification Requirement Minimum Criteria
Experience At least 3 years in sanitation or civil maintenance
Financial Turnover Minimum of โ‚นXX lakh in the last fiscal year
Certifications Valid trade licenses and safety standards compliance
Document Submission Complete set of required documents as per tender guidelines

Bidders must meet all eligibility criteria to qualify for the tender process.

Bidding Process

Process Timeline

1. Preliminary Stage
2. Commercial Stage

Required Forms

Preliminary

SMC etender 100 per EMD and Tender fee

User Defined Template-Standard

Required

Commercial

SMC SZ-A Pay And Use Toilet Block PB (Work No. 16)

User Defined Template-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Scan Copy of Tender Fee

Required
2

Scan Copy of EMD

Required
3

Scan Copy of all required documents as per tender condition.

Required

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the deadline for bid submission?

The bid submission deadline is 09-07-2026 at 6:00 PM. Bidders must upload all required documents before this time, as late submissions will not be accepted.

What documents are required to participate?

Participants need to submit a Scan Copy of Tender Fee, Scan Copy of EMD, and all required documents as per tender conditions. These are mandatory for preliminary evaluation.

How can I participate in the online bidding process?

Register on the NProcure portal and obtain a valid Digital Certificate. Bidders must upload their bids electronically, following the detailed instructions provided in the tender documents.

What is the scope of work for this tender?

The contractor will be responsible for operation, maintenance, cleaning, repairs, and safety of the pay and use toilet block at Prem Nagar Zupadpatti, Surat, for five years. Regular monitoring and reporting are also required.

Who can I contact for support during the bidding process?

For assistance, contact the Dy. Municipal Commissioner at 9909945546 or email [email protected]. Support is available during official working hours, and detailed guidance can be obtained from the official portal.

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