Health and Family Welfare Department Delhi Customized AMC/CMC for Pre-owned Endoscope Camera PM ECS HD-111Dx Tender 2026
Bid Publish Date
07-Oct-2026, 12:53 pm
Bid End Date
28-Oct-2026, 1:00 pm
Value
₹74,480
Location
Progress
Tender Overview
The Health and Family Welfare Department, Delhi, seeks a Customized AMC/CMC for a pre-owned Endoscope Camera set: Promis Germany Model PM ECS HD-111Dx. Estimated value: ₹74,480.00. Scope is quarterly maintenance under a Comprehensive Maintenance Contract (CMC) for a pre-owned medical endoscopy system, with location in Delhi. Key differentiators include supplier-provided service and a formal SLA attachment, with emphasis on dedicated service support channels. The tender emphasizes flexibility via a 25% up/down scope or duration variation and requires compliance with safety and insurance obligations. No specific start/end dates are disclosed, but the structure targets ongoing quarterly service for the device in a government health setup.
Technical Specifications & Requirements
- Product: Pre-owned Promis Germany PM ECS HD-111Dx Endoscope Camera Set under CMC.
- Service: Quarterly Comprehensive Maintenance Contract with fixed service support through dedicated/official toll-free channels.
- Commercial terms: Option to adjust contract quantity or duration by up to 25%; lumpsum scope may be expanded with vendor consent.
- EMD/Financial: Alternative EMD submission via Fixed Deposit Receipt in the name of the Medical Superintendent, SVBPH; exact amount not specified.
- Experience/certifications: Past project experience proof accepted via contract copies, client execution certificates, or equivalent documents; service capability and safety compliance required.
- Safety: Compliance with standard safety and PPE for electrical/high-risk environments.
- Sub-contracting: Prohibition on assignment/sub-contracting without buyer consent; ultimate liability remains with the seller.
- Support: Dedicated service hotline for post-sale support; ensure vendor/OEM availability.
Terms, Conditions & Eligibility
- EMD/Guarantee: EMD to be provided as per acceptable form, e.g., Fixed Deposit Receipt; amount not explicitly stated.
- Experience documents: Provide execution certificates, client contracts, or equivalent to demonstrate past similar work.
- Payment terms: Payment or SLA attachment referenced; exact payment schedule not disclosed.
- Liability: Seller remains jointly liable with any sub-contractor; ensure due performance.
- Insurance and safety: Mandatory insurance, workman compensation, public liability, and PPE compliance.
- Assignment/sub-contracting: Requires prior written consent from buyer for any assignment or subcontracting.
- Service availability: Dedicated toll-free support line must be maintained by bidder/OEM.
- Financial standing: Bidder must not be under liquidation or bankrupt; a self-certification undertaking is required.
Key Specifications
-
Product/service names: Pre-owned Endoscope Camera Set; model PM ECS HD-111Dx by Promis Germany
-
Quantities/scale: No explicit quantity; unit value is ₹74,480.00 estimated
-
EMD/estimated value: ₹74,480.00 estimated value; EMD via fixed deposit receipt acceptable
-
Experience requirements: Proof via contract copies, execution certificates, or third-party notes
-
Quality/standards: PPE and high-voltage safety considerations; no explicit standards listed
-
Warranty/AMC: Quarterly CMC for endoscope camera system; SLA attachment referenced
Terms & Conditions
-
Option to increase/decrease contract quantity or duration by 25%
-
Dedicated service support line required; OEM/ bidder responsibility
-
Seller remains liable with sub-contractors for contract performance
Important Clauses
Payment Terms
Payment terms are referenced via SLA; no explicit schedule provided in tender data
Delivery Schedule
Delivery/installation timelines are not disclosed; quarterly maintenance cadence implied
Penalties/Liquidated Damages
No explicit LD/penalty percentage provided in data; standard procurement practice may apply
Bidder Eligibility
-
Not under liquidation, receivership, or bankruptcy; undertaking required
-
Demonstrated capability to service endoscope equipment and medical devices
-
Past experience proof acceptable via contract invoices or client certifications
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Full HD Endoscope Camera set; Promis Germany Model PM ECS HD- 111Dx; Comprehensive Maintenance Contract (CMC); Quarterly; No
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
14
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Pre-Bid & Qualification
Pre-Bid Date
14-10-2026 12:00:00
Pre-Bid Venue
Conference Hall SVBPH
Delivery Details
Delivery Locations
1
Delivery Cities
West
Delivery Pincodes
110008
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Nidhi Mathur | 110008,SARDAR VALLABH BHAI PATEL HOSPITAL, PATEL NAGAR, GOVT.OF NCT DELHI | West | Delhi | 110008 | 1 | - | Number of months within the contract period for which service is required : 12 |
Authority Records
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Documents 8
GeM-Bidding-9996666.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
6
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Required Documents
GST registration certificate
PAN card
Experience certificates for similar EMS/CMC projects
Financial statements demonstrating financial standing
EMD submission document (Fixed Deposit Receipt acceptable)
Technical bid documents and OEM authorization (if applicable)
Past project execution certificates or client references
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for endoscope CMC in Delhi healthcare tender 2026?
Bidders should submit GST, PAN, financial statements, and past experience proofs; provide OEM authorizations if required, and ensure dedicated service support and safety compliance. The tender allows up to 25% variation in quantity or duration and requires EMD via fixed deposit receipts or equivalent.
What documents are required for endoscope AMC bid in Delhi?
Required documents include GST certificate, PAN, experience certificates, financial statements, EMD submission, and OEM authorizations or technical bid documents. Past project execution certificates may substitute for experience proof as per terms.
What are the technical requirements for PM ECS HD-111Dx maintenance?
Technical scope covers quarterly CMC for the Pre-owned Endoscope Camera Set PM ECS HD-111Dx; supplier must ensure safety PPE, service availability via dedicated hotline, and liability with any sub-contractors per terms.
When is the delivery/maintenance start for Delhi endoscope tender?
Exact start date is not specified; the contract envisions a quarterly maintenance cadence and SLA attachment. Bidders should align with government procurement timelines and indicate readiness to commence on contract award.
What is the EMD format for this Delhi endoscope tender?
EMD may be submitted as a Fixed Deposit Receipt in the name of the Medical Superintendent, SVBPH, or an equivalent bank-backed instrument. The tender text requires the FDR be certified as meeting bidder obligations; exact amount aligns with the estimated value.
Which standards or certifications are required for CMC of endoscope?
The tender specifies safety and PPE requirements but does not list explicit ISO/IEC or IS standards. Bidders should maintain compliance with general medical equipment service norms and provide documentation demonstrating safety and service capability.
What constitutes eligibility for past experience proofs in this bid?
Eligible proofs include contract copies with invoices and bidder self-certification, client execution certificates with contract value, or third-party inspection release notes. At least one valid proof must demonstrate prior similar maintenance of medical devices.
Are sub-contractors allowed for this endoscope service contract?
Sub-contracting requires prior written consent from the buyer. Regardless of consent, the seller remains jointly and severally liable for contract performance and obligations, ensuring consistent service delivery and warranty terms.