Tender Overview
Organization: Hospital Management System under the Health And Family Welfare Department Tripura. Service category: sanitation manpower, specifically sweeper manpower (7) for All Areas in South Tripura, Tripura 799013. The procurement is for a manpower-based cleaning contract with daily shifts and an initial duration of up to 11 months, potentially extendable by 11 months. No BOQ items are listed, indicating a staffing-only scope rather than equipment purchase. A key differentiator is the onus on the service provider to manage payroll, statutory compliance, and local office presence within the consignee state. The tender emphasizes wage payments to staff prior to claiming from the buyer and requires documented proof of such disbursements. This is a state-specific sanitation service contract with explicit governance around rate adjustments and performance-based continuation.
Technical Specifications & Requirements
- Product/Service: Manpower-based sanitation service (sweeper) for all areas in South Tripura
- Staffing: 7 sweepers required, daily coverage
- Location: South Tripura, Tripura 799013; service provider must maintain an office in the consignee state
- Contract term: Initial 11 months, with potential extension for another 11 months based on performance
- Payment mechanics: Salaries paid by provider upfront; reimbursement from buyer after statutory documentation
- Uniforms & ID: Distinguishable uniform and identity cards for staff; carrying required accessories
- Consumables: Bidder to arrange detergents, chemicals, and equipment; quarterly verification by monitoring committee
- SOW emphasis: Compliance with local labour standards, timely wage payments by the 5th of each month for at least 6 months
- Escalation: Dedicated service support with toll-free numbers and an escalation matrix
- ATC clause: Rates fixed with potential changes allowed within 25% of contract quantity/duration; post-award adjustments require approval
Terms, Conditions & Eligibility
- EMD/guarantee: Not explicitly stated in provided data; ensure readiness per buyer terms
- Payment terms: Salaries paid by provider upfront; reimbursement after submission of PF, ESIC, GST R-1, attendance sheet, and bank statements
- Delivery & performance: Daily sanitation service in all areas; adherence to uniform, I-Card, and material usage standards
- Office requirement: Service provider must maintain an office in the state of the consignee; evidence to be submitted
- Support: Dedicated toll-free service line; escalation matrix required
- Rate validity: Initial validity up to 11 months; possible extension for another 11 months on satisfactory performance
- Material responsibility: Bidder to supply all consumables; periodic cross-verification by monitoring committee
- Penalty/enhancement: Rate enhancements subject to Labour Department approval; undue rate requests may lead to cancellation
