GEM

Indian Army Repair, Maintenance & Installation Services Tender Office Space & Vehicles 2025

Bid Publish Date

26-Nov-2025, 2:18 pm

Bid End Date

06-Dec-2025, 2:00 pm

Progress

Issue26-Nov-2025, 2:18 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 1

Tender Overview

The procurement is conducted by the Indian Army under the Department Of Military Affairs for Repair, Maintenance, and Installation of Plant/Systems/Equipments (Version 2) covering Office Space and Vehicles service domains. The scope encompasses service provision, installation support, and ongoing maintenance, with quantity and duration adjustment options up to 25% at contract issuance and post-issuance. The bid emphasizes dedicated service support with a toll-free number, a required local office presence within the consignee state, and compliance with bid-specific terms. Aremains notable is the emphasis on supplier eligibility, document uploads, and adherence to warranty/penalties regimes while enabling an excess settlement mechanism for inclusions in invoices. The absence of a BOQ indicates a qualitative service bid focusing on capability, certifications, and past experience, rather than a fixed-item purchase. The procurement aims to ensure uninterrupted service delivery for critical government facilities and vehicle support. The arrangement may favor Micro and Small Enterprises under center procurement policy if criteria are met, including manufacturer status for goods and service-provider eligibility for services. This tender reflects a structured, compliance-heavy approach with a clear emphasis on service quality, legal accountability, and robust post-award support.

Technical Specifications & Requirements

  • Service category: Repair, Maintenance, and Installation of Plant/Systems/Equipments (Version 2) - Office Space; Vehicles; Service Provider
  • Key contract terms: Quantity/duration variation up to 25%; Excess settlement for additional charges within agreed limits
  • Delivery/availability: Service office within the state of Consignee; dedicated toll-free service support
  • Documentation: Mandatory certificate uploads; past project experience proof; OEM/authorizations likely required; online validation for MSME preference eligibility
  • Certification/eligibility: Compliance with bid terms; preference for MSMEs via online validation; vendor liability and joint responsibility with assignee/sub-contractor
  • BOQ: No items listed; indicates service-oriented evaluation rather than fixed-price items
  • Penalties/loans: Penalty provisions implied via service-level commitments and LD mechanisms
  • Final note: Emphasis on qualifying as service-provider with proven track record and local presence

Terms, Conditions & Eligibility

  • Quantity/duration adjustment allowed up to 25% at issue and post-issuance
  • Excess settlement: service providers may claim up to a specified percentage for addons; mandatory declaration and supporting documents
  • Assignment/sub-contract: requires prior written consent; joint and several liability retained by seller
  • Service availability: service office must be located in the consignee state; dedicated toll-free support
  • MSME Purchase Preference: eligibility if manufacturer for goods or service provider for services; online validation required
  • Past experience: proof via contract copy and invoices with bidder self-certification accepted
  • Documentation: failure to upload required certificates/documents may lead to rejection

Key Specifications

  • Service category: Repair, Maintenance, and Installation of Plant/Systems/Equipments (Version 2) - Office Space; Vehicles

  • No fixed BOQ items; bid evaluated on capability, compliance, and past performance

  • EMD/security deposit details not provided in data; bidders should infer from standard tender norms

  • Eligibility criteria: MSME preference possible; manufacturer of goods if goods supplied; service-provider for services

  • Delivery/installation scope includes local presence in consignee state and dedicated support line

Terms & Conditions

  • 25% quantity/duration adjustment allowed at contract issuance and after

  • Excess settlement mechanism for addon charges within order limits

  • Mandatory local service office and toll-free support for service continuity

Important Clauses

Payment Terms

No explicit payment terms stated; bidders should assume standard government contract terms and verify during bid submission

Delivery Schedule

Delivery/installation timelines are unspecified; focus on ongoing service presence and rapid response via dedicated helpline

Penalties/Liquidated Damages

Penalties or LDs implied through SLA requirements; details to be confirmed in the final contract and ATC

Bidder Eligibility

  • Must have local presence in the consignee state (office required)

  • Dedicated toll-free service line or helpline must be provided

  • Must upload all mandatory certificates and past experience documentation

Past Similar Tenders (Historical Results)

5 found

Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Vehi

Indian Army

AHMEDNAGAR, MAHARASHTRA

Posted: 8 October 2025
Closed: 18 October 2025
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Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Vehi

Indian Army

KANNUR, KERALA

Posted: 13 February 2025
Closed: 18 February 2025
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Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Vehi

Indian Army

AHMEDNAGAR, MAHARASHTRA

Posted: 7 February 2025
Closed: 17 February 2025
GEM

Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Vehi

Indian Army

JAIPUR, RAJASTHAN

Posted: 15 February 2025
Closed: 22 February 2025
GEM

Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Vehi

Indian Army

SONITPUR, ASSAM

Posted: 14 February 2025
Closed: 24 February 2025
GEM

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Required Documents

1

GST registration certificate

2

PAN card of bidder

3

Past experience certificates or contract copies with self-certification

4

Invoices or project completion certificates for similar services

5

OEM authorization or service-provider credentials

6

Proof of service office location in the consignee state

7

Dedicated toll-free service contact details

8

Any bid-specific certificate uploads as per ATC/Corrigendum

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for repair maintenance installation services tender in Indian Army 2025

Bidders must have local consignee-state presence, upload mandatory certificates (GST, PAN, experience), and demonstrate prior service experience. Ensure MSME eligibility if seeking center preference and comply with the excess settlement option for addons while maintaining contract liability.

What documents are required for Indian Army service provider bid 2025

Submit GST registration, PAN, experience certificates, past contract copies with self-certification, OEM authorizations, proof of local office, and service-support contact details. Upload all bid-specific certificates as per ATC/Corrigendum to avoid rejection.

What are the key eligibility criteria for MSME preference in this tender

Eligible bidders must be manufacturers for goods or service-providers for services and validate credentials online via Udyog Aadhaar/URC. The bidder must provide documentary evidence of MSME status and related product/service category during bid submission.

What is the delivery and service availability requirement in this tender

Contract requires service office located within the consignee state with dedicated toll-free service. The emphasis is on rapid response, ongoing maintenance, and installed support for office space and vehicle systems.

What is the excess settlement option in this Indian Army tender

Excess settlement allows addons invoicing up to a defined percentage of the item-level total value. Bidder must declare applicability during invoice creation and submit supporting documents; total invoice must remain within the agreed excess percentage.

Which standards or certifications are expected for this service bid

While explicit standards aren’t listed, bidders should prepare for IS/ISO-type quality controls and OEM-specific certifications as common in government service contracts. Ensure all required certificates are uploaded and validated per ATC/Corrigendum.

What are the key terms for quantity and duration adjustments in this contract

The buyer may adjust contract quantity or duration up to 25% at contract issue and may further adjust up to 25% post-issuance. Bidders must accept revised quantity or duration as part of the contract, subject to terms.

What is the procurement focus of the Indian Army repair tender in 2025

The focus is on service delivery for repair, maintenance, and installation across office space and vehicles, evaluated on capability, past performance, and compliance with bid terms rather than fixed-item pricing, with emphasis on service continuity.

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