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Central Council For Research In Ayurvedic Sciences Desktop & Peripherals AMS Tender Thiruvananthapuram Kerala 2026

Bid Publish Date

08-Jul-2026, 5:47 pm

Bid End Date

20-Jul-2026, 5:00 pm

Value

₹30,000

Progress

Issue08-Jul-2026, 5:47 pm
AwardPending
Explore all 6 tabs to view complete tender details

Quantity

16

Bid Type

Two Packet Bid

Categories 4

Tender Overview

Central Council For Research In Ayurvedic Sciences, Kerala invites bids for Annual Maintenance Service of Desktops, Laptops and Peripherals across brands including Acer, Dell, HP, Canon, INP, and Konica Minolta in Thiruvananthapuram, Kerala. Estimated value listed as ₹30,000 with potential quantity adjustments up to 25%. Scope covers maintenance, service support and installation at the CCRAS Regional Ayurveda Research Institute, Poojappura. Unique terms include mandatory dedicated toll-free support and a payroll commitment of at least 10% of personnel. This procurement emphasizes uptime and vendor reliability.

Key Specifications

  • Product/Service: Annual Maintenance Service for DESKTOP PCs, LAPTOPS and PERIPHERALS (Acer, Dell, HP, INP, Canon printers, Konica Minolta)

  • Locations/Delivery: CCRAS Regional Ayurveda Research Institute, Poojappura, Thiruvananthapuram 695012

  • Estimated Value: ₹30,000 with 25% variation allowed under OPTION CLAUSE

  • Key requirements: Dedicated toll-free service line; escalation matrix; 10% of manpower on payroll for at least 1 year

  • Obsolescence: Quote non-end-of-life items with minimum 3 years residual market life

  • Past Experience: Provide contract copy + invoices or client execution certificates as proof

  • Signal constraints: No explicit standard numbers; ensure general service quality practices and client escalation

Terms & Conditions

  • Key Term 1: 25% variation in contract quantity/duration allowed

  • Key Term 2: Dedicated toll-free service support and escalation matrix mandatory

  • Key Term 3: Minimum 10% payroll manpower for at least 1 year; post-award verification possible

Important Clauses

Payment Terms

Not explicitly specified; bidders should anticipate standard government terms, milestones on delivery and commissioning

Delivery Schedule

Delivery/installation at CCRAS facility; ensure uptime commitments and installation milestones as per contract

Penalties/Liquidated Damages

Not specified; bidders should seek clarity on SLAs, penalties for delays or non-performance during contract negotiations

Bidder Eligibility

  • No liquidation or bankruptcy proceedings; affidavit to that effect

  • Past experience with similar AMS for desktops/laptops/peripherals supported by contracts

  • Non-obsolescence of offered devices with at least 3 years residual market life

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; INP , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); Canon , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Photocopier Machine; Konica Minolta

Pre-Bid & Qualification

Pre-Bid Date

13-07-2026 15:00:00

Pre-Bid Venue

CCRAS RARI Thiruvananthapuram, opposite Saraswathi Mandapam Poojapura Thiruvananthapuram 695012

Delivery Details

Delivery Locations

1

Delivery Cities

Thiruvananthapuram

Delivery Pincodes

695012

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Kumary A Suja695012,Regional Ayurveda Research Institute for Lifestyle Related Disorders, Opposite Saraswati Mandapam, Poojappura, Thiruvananthapuram - 695012, KeralaThiruvananthapuramKerala6950121-Number of Resident engineers : 0 Number of technicians : 2

Authority Records

MINISTRY OF AYUSHCENTRAL COUNCIL FOR RESEARCH IN AYURVEDIC SCIENCES

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Documents 6

GeM-Bidding-9561239.pdf

Main Document

Other Documents

OTHER

Buyer uploaded ATC document

ATC

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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GEM

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Required Documents

1

Experience Criteria

2

OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria

3

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for CCRAS desktop maintenance tender in Thiruvananthapuram 2026

Bidders must submit GST, PAN, experience certificates and financial statements, plus EMD if required; ensure payroll proof of at least 10% on payroll for 1 year and provide escalation matrix with dedicated toll-free support. The contract allows 25% quantity/duration variation. Prepare OEM authorizations and past project proofs.

What documents are required for CCRAS IT service tender in Kerala

Submit GST registration, PAN, recent financials, 2+ years experience certificates or contract copies with invoices, client execution certificates, and OEM authorizations; include payroll proofs for 10% workforce; provide escalation matrix and dedicated support contact details; ensure non-obsolescence of offered devices.

What are the technical specifications for CCRAS maintenance tender 2026

Tender covers AMS for Desktop PCs, Laptops & Peripherals from brands Acer, Dell, HP, INP, Canon, Konica Minolta; no explicit IS/ISO numbers in data; bidders should demonstrate on-site service capability, installation/commissioning, and non-obsolescence with 3+ years residual market life.

What are the payment terms for CCRAS procurement of desktop AMS 2026

Payment terms are not explicitly listed; bidders should expect standard government procedures with milestones tied to delivery/installation and service acceptance; negotiate clarity on payment timelines during bid finalization.

How to prove past experience for CCRAS Kerala tender 2026

Provide contract copies with invoices and self-certification, execution certificates from clients, or third-party inspection notes; at least one valid document per clause 8 acceptable to prove experience in similar AMS projects.

What is the scope variation allowed in CCRAS tender Thiruvananthapuram

The buyer clause allows up to 25% increase or decrease in contract quantity or duration; for lumpsum service contracts, scope and value can grow by up to 25% with consent of the service provider.

Which brands are covered under CCRAS maintenance contract 2026

The scope includes Acer, Dell, HP, INP desktops/laptops and peripherals like Canon printers and Konica Minolta photocopiers; ensure devices are non-obsolete with at least 3 years residual market life.

Where is the delivery location for the CCRAS IT service tender

Delivery and installation are at the CCRAS Regional Ayurveda Research Institute, Opposite Saraswathi Mandapam, Poojappura, Thiruvananthapuram 695012; ensure on-site service readiness for this location.

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