Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan
Mstc Limited
RAIPUR, CHHATTISGARH
Bid Publish Date
08-Jul-2026, 5:47 pm
Bid End Date
20-Jul-2026, 5:00 pm
Value
₹30,000
Location
Progress
Quantity
16
Bid Type
Two Packet Bid
Central Council For Research In Ayurvedic Sciences, Kerala invites bids for Annual Maintenance Service of Desktops, Laptops and Peripherals across brands including Acer, Dell, HP, Canon, INP, and Konica Minolta in Thiruvananthapuram, Kerala. Estimated value listed as ₹30,000 with potential quantity adjustments up to 25%. Scope covers maintenance, service support and installation at the CCRAS Regional Ayurveda Research Institute, Poojappura. Unique terms include mandatory dedicated toll-free support and a payroll commitment of at least 10% of personnel. This procurement emphasizes uptime and vendor reliability.
Product/Service: Annual Maintenance Service for DESKTOP PCs, LAPTOPS and PERIPHERALS (Acer, Dell, HP, INP, Canon printers, Konica Minolta)
Locations/Delivery: CCRAS Regional Ayurveda Research Institute, Poojappura, Thiruvananthapuram 695012
Estimated Value: ₹30,000 with 25% variation allowed under OPTION CLAUSE
Key requirements: Dedicated toll-free service line; escalation matrix; 10% of manpower on payroll for at least 1 year
Obsolescence: Quote non-end-of-life items with minimum 3 years residual market life
Past Experience: Provide contract copy + invoices or client execution certificates as proof
Signal constraints: No explicit standard numbers; ensure general service quality practices and client escalation
Key Term 1: 25% variation in contract quantity/duration allowed
Key Term 2: Dedicated toll-free service support and escalation matrix mandatory
Key Term 3: Minimum 10% payroll manpower for at least 1 year; post-award verification possible
Not explicitly specified; bidders should anticipate standard government terms, milestones on delivery and commissioning
Delivery/installation at CCRAS facility; ensure uptime commitments and installation milestones as per contract
Not specified; bidders should seek clarity on SLAs, penalties for delays or non-performance during contract negotiations
No liquidation or bankruptcy proceedings; affidavit to that effect
Past experience with similar AMS for desktops/laptops/peripherals supported by contracts
Non-obsolescence of offered devices with at least 3 years residual market life
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; INP , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); Canon , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Photocopier Machine; Konica Minolta
Pre-Bid Date
13-07-2026 15:00:00
Pre-Bid Venue
CCRAS RARI Thiruvananthapuram, opposite Saraswathi Mandapam Poojapura Thiruvananthapuram 695012
Delivery Locations
1
Delivery Cities
Thiruvananthapuram
Delivery Pincodes
695012
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Kumary A Suja | 695012,Regional Ayurveda Research Institute for Lifestyle Related Disorders, Opposite Saraswati Mandapam, Poojappura, Thiruvananthapuram - 695012, Kerala | Thiruvananthapuram | Kerala | 695012 | 1 | - | Number of Resident engineers : 0 Number of technicians : 2 |
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Main Document
OTHER
ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Mstc Limited
RAIPUR, CHHATTISGARH
Indian Army
AMBALA, HARYANA
Employees Provident Fund Organisation (epfo)
JALANDHAR, PUNJAB
Indian Army
DARJEELING, WEST BENGAL
Mstc Limited
THIRUVANANTHAPURAM, KERALA
Tender Results
Loading results...
Discover companies most likely to bid on this tender
Experience Criteria
OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Key insights about KERALA tender market
Bidders must submit GST, PAN, experience certificates and financial statements, plus EMD if required; ensure payroll proof of at least 10% on payroll for 1 year and provide escalation matrix with dedicated toll-free support. The contract allows 25% quantity/duration variation. Prepare OEM authorizations and past project proofs.
Submit GST registration, PAN, recent financials, 2+ years experience certificates or contract copies with invoices, client execution certificates, and OEM authorizations; include payroll proofs for 10% workforce; provide escalation matrix and dedicated support contact details; ensure non-obsolescence of offered devices.
Tender covers AMS for Desktop PCs, Laptops & Peripherals from brands Acer, Dell, HP, INP, Canon, Konica Minolta; no explicit IS/ISO numbers in data; bidders should demonstrate on-site service capability, installation/commissioning, and non-obsolescence with 3+ years residual market life.
Payment terms are not explicitly listed; bidders should expect standard government procedures with milestones tied to delivery/installation and service acceptance; negotiate clarity on payment timelines during bid finalization.
Provide contract copies with invoices and self-certification, execution certificates from clients, or third-party inspection notes; at least one valid document per clause 8 acceptable to prove experience in similar AMS projects.
The buyer clause allows up to 25% increase or decrease in contract quantity or duration; for lumpsum service contracts, scope and value can grow by up to 25% with consent of the service provider.
The scope includes Acer, Dell, HP, INP desktops/laptops and peripherals like Canon printers and Konica Minolta photocopiers; ensure devices are non-obsolete with at least 3 years residual market life.
Delivery and installation are at the CCRAS Regional Ayurveda Research Institute, Opposite Saraswathi Mandapam, Poojappura, Thiruvananthapuram 695012; ensure on-site service readiness for this location.
Food Corporation Of India (fci)
📍 KOKRAJHAR, ASSAM
Central Board Of Excise And Customs (cbec)
📍 ERNAKULAM, KERALA
Mstc Limited
📍 RANCHI, JHARKHAND
N/a
📍 KAMRUP, ASSAM
Housing And Urban Development Corporation Ltd
📍 RANCHI, JHARKHAND
Sign up now to access all documents
Main Document
OTHER
ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS