ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - RO 250 LPH
Indian Army
EAST SIKKIM, SIKKIM
Bid Publish Date
29-Jan-2026, 11:02 am
Bid End Date
19-Feb-2026, 11:00 am
Value
₹45,000
Location
Progress
Quantity
16
Bid Type
Two Packet Bid
Organization: Government Medical College Baramulla (Health and Family Welfare Department, Jammu & Kashmir) seeks Annual Maintenance Contract (AMC) for RO water purification and conditioning systems installed across GMC Baramulla, including 1000 LPH, 100 LPH, and 30 LPH configurations (Version 2). Estimated value: ₹45,000. Location: Baramulla, Jammu & Kashmir 193101. Contract scope covers monthly preventive checks and breakdown maintenance, with replacement of critical components at no extra charge during AMC. Key differentiators include in-state service support, dedicated toll-free number, and escalation matrix. Unique terms permit up to 25% contract quantity/duration variation at issue and post-issuance. AMC ensures uninterrupted operation and compliance with quality standards.
AMC scope: preventive monthly checks + breakdown maintenance for RO plants and purifiers at GMC Baramulla
Part replacements included: filters, pre-filter candle, carbon block, RO membrane, flow restrictor tube, post-carbon filter, RO pump, adapters, valves, PCB, TDS controller, stopper valve, motors
Maintenance cadence: monthly TDS checks; filters/membranes replaced quarterly or as required
Quality requirement: use authorized brand parts or standard quality; penalties for sub-standard items
Support commitments: response to breakdowns within 24 hours; monthly maintenance reports to be submitted
25% contract quantity/duration variation allowed at contract issue and after
In-state service office mandatory with documentary evidence
Dedicated toll-free service support number required from bidder/OEM
Escalation matrix with telephone numbers to be provided
Penalties include forfeiture of security for sub-standard parts or non-performance
Not specified in provided data; standard practice may apply per AMC terms
Monthly surveillance and maintenance visits; breakdown response within 24 hours
Strict action up to forfeiture of security for sub-standard parts or inadequate service
Average annual turnover over the last 3 years meeting pre-qualification criteria
Experience in AMC of water purifiers/RO systems (similar make) and proven track record
In-state service office presence and dedicated service support capability
Main Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Indian Army
EAST SIKKIM, SIKKIM
Hqids
BHOPAL, MADHYA PRADESH
Indian Army
SOUTH DELHI, DELHI
Aryabhatta Research Institute Of Observational Sciences (aries)
NAINITAL, UTTARAKHAND
Engineers India Limited
RAIGAD, MAHARASHTRA
Tender Results
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC works (water purifiers/RO systems)
Financial statements or turnover proof for last 3 years
EMD/Security deposit proof (if applicable)
Technical compliance certificates and OEM authorizations (where applicable)
In-state service office address proof
Escalation matrix and dedicated toll-free service contact details
Any other documents specified in T&C (service support, warranty terms)
Extended Deadline
19-Feb-2026, 11:00 am
Opening Date
19-Feb-2026, 11:30 am
Extended Deadline
14-Feb-2026, 11:00 am
Opening Date
14-Feb-2026, 11:30 am
Key insights about JAMMU AND KASHMIR tender market
Bidders must meet pre-qualification criteria (3-year turnover and experience in AMC of water purifiers/RO systems), submit in-state service office proof, provide OEM authorizations if required, and attach GST, PAN, financials, and EMD documents. Ensure monthly preventive maintenance and 24-hour breakdown response commitments are demonstrated.
Submit GST certificate, PAN card, experience certificates for similar AMC works, financial statements for three years, EMD/Security proof, OEM authorizations, in-state service office proof, and escalation matrix with toll-free contact details, plus technical compliance certificates if applicable.
AMC covers 1000 LPH, 100 LPH, and 30 LPH RO systems; replacements include filters, membranes, pumps, valves, PCB, TDS controller, and motors; monthly TDS checks; quarterly filter/membrane changes; authorized-brand parts required; 24-hour breakdown response.
Contract requires monthly preventive maintenance and breakdown service with response within 24 hours of breakdown; service reports must be submitted monthly; in-state service office is mandatory for local support.
Sub-standard parts lead to penalties including forfeiture of security/performance security and potential debarment; failure to provide satisfactory service may result in contract cancellation and EMD forfeiture.
The buyer allows up to 25% variation in contract quantity or duration at the time of contract issue; after issuance, variation remains limited to 25%, and bidders must accept revised quantities or durations.
Only authorized-brand parts or standard-quality replacements are permitted; OEM authorizations should be provided; adherence to the quality standard is mandatory to avoid penalties and security forfeiture.
Yes, bidders must maintain an in-state service office within Jammu & Kashmir and provide a dedicated toll-free service line and escalation matrix to ensure prompt support for GMC Baramulla.
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Main Document
GEM_GENERAL_TERMS_AND_CONDITIONS