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Jharkhand Higher & Technical Education Department CCTV AMC Tender Koderma 2026 – ISI/ISO Standards, 25% Scope Increase

Bid Publish Date

29-Aug-2026, 5:25 pm

Bid End Date

09-Sep-2026, 6:00 pm

Progress

Issue29-Aug-2026, 5:25 pm
AwardPending

Key Highlights

  • Local Jharkhand-based service provider office mandatory
  • GST, PAN, Aadhaar, bank details, and MSME certificate required
  • Inspection report signed by consignee is mandatory
  • Experience letters and turnover verification via ITRs (last 3 years) required

Tender Overview

Organization: Higher and Technical Education Department, Government of Jharkhand. Product/Service: AMC for integrated security and surveillance system including CCTV health monitoring, non-comprehensive networking, with consumables to be provided by the buyer. Location: KODERMA, JHARKHAND – 825137. Estimated Value: Not disclosed; EMD: Not disclosed. Start/End dates: Not specified. A local-vendor preference apply, GST attachment required, and the contract may allow up to 25% increase in quantity or duration at contract issue and later within permitted limits. The clause also requires a signed inspection report, experience letters, and ongoing availability of genuine spare parts. The BOQ shows zero items, indicating a potential framework or service-based AMC rather than a material lot. This procurement targets a robust security and health-monitoring CCTV ecosystem for the state department with emphasis on compliance and operational readiness.

Technical Specifications & Requirements

  • Category: AMC for Integrated Security and Surveillance System; Health Monitoring Solution for CCTV System; Non-Comprehensive; Networking System.
  • Key requirements: Local service provider office in the state of consignee; timely submission of inspection reports signed by consignee; experience letters from bidders; mandatory GST, PAN, Aadhaar, bank details, and MSME certificate; non-blacklisting certificate; turnover verification via last 3 ITRs; non-disclosure declaration; undertaking for genuine spare parts availability; adequate technical manpower throughout contract.
  • Documentation expectations: GST/PAN/Aadhaar/Bank details/Latest MSME certificate; certificate of non-blacklisting; ITRs; experience letter; ND declaration; spare-parts rate list; service-provider office evidence in Jharkhand.
  • Contract flexibilities: 25% quantity or duration variation at issue, up to 25% after contract issuance for lumpsum service scopes; local preference criteria explicit.

Terms, Conditions & Eligibility

  • EMD/Financials: EMD amount not disclosed; bidders must provide financial health indicators and undertaking against liquidation or bankruptcy.
  • Eligibility: Local vendor preference; sustained presence of service office in Jharkhand; demonstrated capability to supply/spare parts for entire contract duration.
  • Delivery/Performance: Availability of service manpower; timely delivery and installation support; interface with buyer-provided consumables.
  • Payment & Penalties: Standard payment terms not detailed; penalties/LD not specified in available terms.
  • Documentation: GST/PAN/Aadhaar/Bank details; ITRs for turnover verification; non-disclosure; non-blacklisting; inspection report; experience letters; OEM or authorized SPA evidence.
  • Warranty/Support: Undertakings for genuine spare parts and ongoing service support; ongoing technical manpower commitment.

Key Specifications

  • Integrated CCTV health monitoring AMC

  • Non-comprehensive coverage with networking system

  • Consumables to be provided by buyer

  • Local service office in Jharkhand

  • Documentation including inspection report and experience letters

  • Turnover verification via last 3 ITRs

Terms & Conditions

  • 25% variation in contract quantity or duration permitted

  • Local vendor preference emphasized

  • Mandatory financial and identity documentation

  • Mandatory service office in Jharkhand

  • Inspection report signed by consignee required

  • Non-disclosure and non-blacklisting documentation required

Important Clauses

Payment Terms

Not specified in available data; bidders should anticipate standard government terms and clarify during bid submission.

Delivery Schedule

Not specified; bidders should prepare delivery/installation timelines aligned with AMC start after contract award.

Penalties/Liquidated Damages

Not specified; bidders should seek clarity on LD and performance bonds during bid clarification.

Bidder Eligibility

  • Must have local Jharkhand presence with a service office

  • GST registration and compliance with state procurement norms

  • No liquidation or bankruptcy proceedings; provide undertaking

Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

1

Experience Required

1 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

AMC of Integrated Security and Surveillance System - Health Monitoring Solution for CCTV System; Non-Comprehensive; Networking System; Consumables to be provided by Buyer

Payment Timelines

Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Delivery Locations

1

Delivery Cities

Koderma

Delivery Pincodes

825318

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Sohan Toppo825318,Govt. Polytechnic, Koderma, Gohal, Jainagar, Post - Makatpur, KodermaKodermaJharkhand825318Project / Lumpsum Based--

Authority Records

HIGHER AND TECHNICAL EDUCATION DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

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Documents 4

GeM-Bidding-9807767.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

N/a

Office Name

Koderma

Grievance Contact

[email protected]

Categories 6

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Aadhaar details

4

Bank details (passbook/statement)

5

Latest MSME certificate (if applicable)

6

Certificate of non-blacklisting

7

Experience letters for similar AMC/security projects

8

Last 3 years Income Tax Returns (ITR)

9

Inspection report signed by consignee

10

ND declaration (non-disclosure)

11

Proof of local service office presence in Jharkhand

12

Undertaking for availability of genuine spare parts

13

Rate list for commonly used spare parts (SOW)

Frequently Asked Questions

Key insights about JHARKHAND tender market

How to bid on CCTV AMC tender in Koderma Jharkhand 2026

Bidders must meet eligibility criteria including local presence in Jharkhand, GST registration, and submission of ITRs for the last 3 years. Provide inspection report, experience letters, non-blacklisting certificate, and ND. The procurement requires a service office in the state and a spare-parts undertaking.

What documents are required for the Jharkhand CCTV AMC bid

Required docs include GST certificate, PAN, Aadhaar, bank details, latest MSME certificate, non-blacklisting certificate, last 3 years ITR, experience letters, inspection report signed by consignee, ND, local service office proof, spare-parts rate list, and turnover proof.

What are the 25% variation terms in this tender

The buyer may increase or decrease contract quantity or duration up to 25% at the time of contract issuance, and subsequently up to 25% within the defined scope for lumpsum services, with bidder consent.

Which organization is procuring the CCTV system in Jharkhand

The Higher and Technical Education Department of Jharkhand is the procuring entity for this integrated security and CCTV health monitoring AMC in Koderma.

What spare-parts documentation is required for AMC

Bidders must provide a separate rate list for commonly used spare parts as specified in the SOW, plus an undertaking confirming genuine spare parts availability for the contract period.

Are there local-vendor preference rules for this bid

Yes. Local vendor preference applies; bidders must demonstrate Jharkhand-based service presence and provide required local documentation to qualify.

What is the role of inspection reports in submission

Bidder must submit an inspection report signed by the consignee; this is mandatory to verify installation readiness and compliance prior to award.

What standards or certifications are required for CCTV AMC

While not explicitly listed, bidders should prepare to meet IS/ISO compliance expectations typical for security systems, and must present OEM authorizations and ND for parts as applicable.