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Maharashtra State Skills University Firewall (V4) Tender Mumbai MAHARASHTRA 2026 – AMC Terms & Warranty

Bid Publish Date

14-Aug-2026, 6:59 pm

Bid End Date

01-Sep-2026, 6:00 pm

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Progress

Issue14-Aug-2026, 6:59 pm
Corrigendum27-Aug-2026
AwardPending

Key Highlights

  • Firewall (V4) hardware category for Maharashtra State Skills University in Mumbai
  • 3-year AMC after warranty, rate capped at 3% of contract price per year
  • Quarterly AMC payments post-service delivery
  • Performance Security adjustments: 4% of total AMC value; release after AMC verification

Tender Overview

The opportunity is with Maharashtra State Skills University (Skill Development And Entrepreneurship Department) for a Firewall (V4) (Q2) in Mumbai, Maharashtra 400002. The procurement involves supply, installation, testing, commissioning, and operator training of firewall hardware and related services. The buyer specifies a warranty commitment with optional AMC for three years at a rate not exceeding 3% of contract price per annum, and reserves the right to enter an AMC agreement post-warranty with quarterly payments. The contract includes performance security adjustments tied to AMC acceptance, and the original performance security is released after AMC-related verifications totalling 4% of total AMC value plus two months. The scope explicitly covers installation, commissioning, and statutory clearances if required.

Technical Specifications & Requirements

  • Warranty undertaking required; after-warranty AMC for 3 years at a rate ≤ 3% per annum of contract price.
  • AMC payments to be made quarterly after rendering AMC services.
  • Performance Security forfeiture clause for non-acceptance of AMC; release of original PS after AMC verification at 4% of total AMC value and valid up to AMC period plus 2 months.
  • Scope of Supply includes Supply, Installation, Testing, Commissioning (SITC) of the firewall and training of operators; statutory clearances if any to be included.
  • ATC/BoQ: BOQ shows 0 items; no standalone itemized quantities available.
  • Organization/Department: MSSU, Maharashtra; procurement category falls under Firewall (V4) (Q2).

Terms, Conditions & Eligibility

  • Warranty AMC commitment: 3-year post-warranty AMC; rate cap at 3% of contract price per year; quarterly AMC payments after service.
  • Scope of supply: includes SITC and operator training; any required statutory clearances included in bid.
  • Performance Security adjustments: forfeiture if AMC not accepted; release contingent on AMC performance security equivalent to 4% of total AMC value, valid through AMC period plus 2 months.
  • ATC/BoQ detail: No BOQ items listed; bidders must infer scope from tender title and ATC terms.
  • Location: Mumbai, Maharashtra; procurement focuses on firewall solution delivery to MSSU.
  • Compliance: Ensure bid includes undertaking to furnish AMC post-warranty as specified.

Key Specifications

  • Firewall (V4) category requires supply, installation, testing, commissioning (SITC) and operator training

  • AMC for 3 years after warranty, at rate not more than 3% of contract price per annum

  • Quarterly AMC payments after rendering AMC services

  • Performance Security adjustment: 4% of total AMC value; validity through AMC period plus 2 months

  • No itemized BOQ provided; scope inferred from tender terms and ATC

Terms & Conditions

  • Warranty followed by AMC option for 3 years at 3% annual rate

  • SITC scope plus operator training and any required statutory clearances

  • AMC payments quarterly; performance security adjustments and release conditions

Important Clauses

Warranty Extension & AMC

Bidder must provide a warranty and offer AMC for 3 years at ≤ 3% of contract price per year; quarterly payments after AMC services; buyer may enter AMC with same terms post-warranty.

Scope of Supply

Bid price must include supply, installation, testing, commissioning, operator training, and any statutory clearances required.

Performance Security

Original performance security withheld and released only after AMC acceptance and verification; 4% of total AMC value required as AMC performance security.

Bidder Eligibility

  • Experience in supplying and implementing firewall hardware in government or large organizational setups

  • Financial capacity evidenced by stable turnover and financial statements

  • Authorized OEM or reseller for firewall product line; compliance with relevant standards

Authority & Contact

Organization

Maharashtra State Skills University

Office Name

Mumbai

Grievance Contact

[email protected]

Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

Tech Clarification Time

3 Days

Preference & Exemptions

EMD Required

Yes

MII Purchase Preference

No

MSE Purchase Preference

No

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

49

OEM Avg. Turnover

30

Past Performance

10 %

Warranty Period

3 years

Experience Required

3 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Firewall (V4) (Q2)

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

18

Pre-Bid & Qualification

Pre-Bid Date

18-08-2026 15:00:00

Pre-Bid Venue

Ratan Tata Maharashtra State Skills University, 1st Floor Elphinstone Technical High School, Metro Chowk, Mumbai - 400001

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

Mumbai

Delivery Pincodes

400001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Kaviraj Ashok Shinde400001,1st Floor, Elphinston Technical High School, Mahapalika Marg, Opp. Metro CinemaMumbaiMaharashtra400001115-

Authority Records

SKILL DEVELOPMENT & ENTREPRENEURSHIP DEPARTMENT

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 4

GeM-Bidding-9756698.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 2

Corrigendum Updates

1 Update
#1

Update

27-Aug-2026

Extended Deadline

01-Sep-2026, 12:30 pm

Opening Date

01-Sep-2026, 1:00 pm

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar firewall projects

4

Financial statements demonstrating turnover and stability

5

EMD or security deposit details (if applicable, though amount not specified)

6

Technical bid documentation confirming SITC capability

7

OEM or authorized reseller authorizations for firewall products

8

Warranty and AMC undertaking documents

Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Description of Store Next Generation Firewall (NGFW)
Generic Form Factor (Rack Size) 1U
Generic Type of Mounting Rack Mount
Performance IPS Throughput (Gbps) 5.1–10, 10.1–20, 20.1–40, 40.1–80, 80.1-100, 100.1-150, 150.1-200 Or higher
Performance Firewall Throughput (in Gbps) 20.1–40, 40.1–80, 80.1-100, 100.1-150, 150.1-200 Or higher
Performance NGFW Throughput (Gbps) 1.1–5, 5.1–10, 10.1–20, 20.1–40, 40.1–80, 80.1-100, 100.1-150, 150.1-200 Or higher
Performance VPN Throughput 20.1–40 Gbps, 40.1–80 Gbps, 80.1-100 Gbps Or higher
Performance Threat Protection Throughput (Gbps) 1.1–5, 5.1–10, 10.1–20, 20.1–40, 40.1–80, 80.1-100, 100.1-150, 150.1-200 Or higher
Interface & Connectivity Number of RJ45 Ports 16
Interface & Connectivity Number of 2.5GE Ports 0
Interface & Connectivity Number of SFP Ports 8
Interface & Connectivity Number of 10G SFP+ Ports 4
Interface & Connectivity Number of 25G SFP28 Ports 0
Interface & Connectivity Number of 40G QSFP+ Ports 0
Interface & Connectivity Number of 100G QSFP28 Ports 0
Interface & Connectivity Local Log Storage Capacity (in GB) 480, 960 Or higher
Features Features Supported Intrusion Prevention System, Application Control, URL Filtering, Anti Malware Protection, Anti Bot Protection, Command and Control Protection, DNS Security, Sandboxing, SSL Inspection, Data Loss Prevention, Not Applicable for Stateful Inspection Firewall, Anti Spam
Features Networking Features Supported Network Address Translation (NAT), VLAN Support, Static Routing, Policy Based Routing, Dynamic Routing, Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Intermediate System to Intermediate System (ISIS), Dynamic Host Configuration Protocol (DHCP) Server, Dynamic Host Configuration Protocol (DHCP) Relay, IPv6 Ready/Certified, SD-WAN
Features Management Interfaces Supported Web GUI, Command Line Interface, Secure Shell (SSH), REST API, Centralised Management Platform (Cloud), Centralised Management Platform (On-Premise)
Features Logging Integration Supported Local Logging, Syslog Integration, SIEM Integration, Centralised Logging (Cloud), Centralised Logging (On-Premise)
Features Power Supply Configuration Dual Redundant Power Supply
Certification and Warranty Warranty Period (in Years) 3, 4, 5 Or higher
Certification and Warranty Certification from TEC as per Standard for Generic Requirements (GR)/Interface Requirements (IR) No

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for firewall tender in Mumbai Maharashtra 2026?

Bidders should submit GST, PAN, experience certificates, financial statements, EMD documents, and OEM authorizations. Include a detailed SITC plan and an AMC proposal at ≤3% per year. Ensure the warranty extends to three years and quarterly AMC payments are defined in the bid.

What are the eligibility requirements for MSSU firewall procurement?

Eligibility includes prior firewall supply experience, valid GST and PAN, financial stability, and OEM authorization for the firewall product. Provide performance records of similar deployments and a structured SITC methodology aligned with MSSU requirements.

What documents are required for submission in this firewall tender?

Required documents include GST certificate, PAN card, experience certificates for firewall projects, financial statements, EMD details, technical bid, and OEM authorizations. Also include warranty/AMC undertakings and installation training plans per ATC terms.

What are the AMC terms for post-warranty support in this tender?

AMC is required for 3 years post-warranty at a maximum of 3% per annum of contract price, with quarterly payments after service. Performance security related to AMC is 4% of total AMC value and valid through the AMC period plus 2 months.

How is performance security handled for this MSSU firewall project?

The successful bidder’s performance security can be forfeited if they refuse AMC; the original security is released only after AMC performance verification, amounting to 4% of total AMC value plus two months validity.

What is the scope of supply for the firewall contract in Mumbai?

Scope includes Supply, Installation, Testing, Commissioning (SITC), and operator training, with any required statutory clearances included. The BOQ lists 0 items, so bidders must cover all components in the bid documentation.

What are the delivery and installation expectations for MSSU firewall?

Delivery/installation expectations are defined under SITC in the bid; bidders must outline installation timelines and commissioning procedures, along with training schedules for operators to ensure smooth handover to MSSU staff.

Where can bidders find ATC terms for this firewall tender in Mumbai?

ATC terms are provided in the uploaded Buyer ATC document. Bidders should review it to align technical and commercial proposals, ensuring compliance with warranty, AMC, and SITC requirements.