Jharkhand Staff Selection Commission security & IT hardware tender Ranchi 2025: All In One PC, MFM, Line Interactive UPS with AVR, 3-year warranty

Tender Overview

The Jharkhand Staff Selection Commission (ssc) in Ranchi, Jharkhand invites bids for a bundled IT and office automation procurement comprising All In One PC (V2), Multifunction Machine MFM (V2), and Line Interactive UPS with AVR (V2). The bid seeks hardware with on-site or carry-in warranty, with an EMD of ₹28,900 and potential on-going service commitments. Successful bidders must establish a functional service center in Jharkhand within 30 days of award, with payment conditioned on documentary evidence of this facility. OEMs must certify absence of refurbished components and provide uptime assurances via a long-term warranty. The scope aligns with state government procurement norms and digital office modernization for SSC operations, with emphasis on reliability, post-sales support, and security. Unique clauses mandate end-of-life declarations, robust certifications, and an escalation matrix to handle technical issues promptly.

Technical Specifications & Requirements

• Product names from tender: All In One PC (V2), Multifunction Machine MFM (V2), Line Interactive UPS with AVR (V2).
• Key compliance references required by OEM: Windows 11 certification, FCC & CE, RoHS, UL, EPEAT Gold India, Energy Star certifications, ISO 9001 and ISO 14001 for manufacturing units, plus ISO 20001/27001 for IT governance.
• Warranty expectation: 3-year warranty on All In One components; explicit anti-malicious code and end-of-life declarations required.
• Documentation focus: product datasheets, escalation matrix, OEM turnover, GST, PAN, and anti-malicious code certificate.
• Additional requirements: mandatory non-refurbished components, plagiarism-free software, and BOM alignment with OEM standards.

Terms, Conditions & Eligibility

• EMD: ₹28,900 (demanded) and bid security considerations stated.
• Service capability: must have a functional Service Centre in Jharkhand; if not present, establishment within 30 days post-award.
• Certifications & documents: mandatory uploads include GST certificate, PAN, OEM authorizations, and multiple third-party certificates (Windows 11, FCC/CE, RoHS, UL, ISO 9001/14001; ISI/BIS is implied through OEM declarations).
• Warranty & penalties: 3-year OEM warranty on All In One; escalation matrix and anti-malicious code declarations required.
• Eligibility: bidder must not be in liquidation or court receivership; provide undertaking of non-blacklisting and OEM turnover data.
• Contractual safeguards: mandatory malware-free guarantee and privacy/compliance assurances; on-time delivery and installation expectations included.