Directorate Of Higher Education Tripura desktop computer tender West Tripura 3-year OEM warranty 2026
Bid Publish Date
05-Aug-2026, 10:44 pm
Bid End Date
15-Sep-2026, 12:00 pm
Location
Progress
Tender Overview
The Directorate Of Higher Education, under the Higher Education Department Tripura, invites bids for entry and mid-level desktop computers in West Tripura, Tripura 799001. The procurement covers basic desktop systems with processor, RAM, storage, OS pre-loaded, optional monitor, and on-site OEM warranty. Estimated value and EMD are not disclosed; however, the order includes Supply, Installation, Testing and Commissioning (SITC) with standard delivery obligations. A key differentiator is the option clause allowing up to 25% quantity variation at contract time and during currency, with delivery time calculated relative to the original period. Bidders must ensure functional service centers in the consignee state, or establish one within 30 days of award, with documented evidence prior to payment. The tender emphasizes post-sales support, escalation contacts, and a three-year OEM warranty. This opportunity demands compliance with supplier service capabilities and regional presence, plus adherence to the SITC scope and warranty terms to meet Tripura government procurement standards.
Technical Specifications & Requirements
- Product Category: Desktop Computer systems for higher education
- Processor: Category: PROCESSOR; Computer Type; Processor Number (exact model not specified)
- Operating System: Factory pre-loaded OS by Desktop OEM
- Memory: RAM Size in GB (exact value not provided)
- Storage: SSD capacity (GB); HDD capacity (GB); Type of storage installed
- Monitor: Availability of monitor; Screen size in CM
- Warranty: On-site OEM warranty (in years) with 3-year minimum
- Delivery Scope: Supply, Installation, Testing and Commissioning; post-installation support; escalation matrix; dedicated service center requirements
- Additional Conditions: Service center existence in state or establishment within 30 days; dedicated toll-free service; OEM warranty certificates at delivery
Terms, Conditions & Eligibility
- Warranty: 3 years from final acceptance after installation/completion
- Service Centers: Functional center in consignee state; establish within 30 days if not present; evidence required for payment
- Support: Dedicated toll-free service number; escalation matrix for service support
- Option Clause: Up to 25% quantity variation at contract time and during currency
- Scope: SITC included in bid price; all cost components covered
- Past Experience: Valid proof such as contract copies and invoices acceptable for meeting experience criteria
- Delivery Periods: Calculations based on original delivery period with minimum 30 days for extended time
- Documentation: OEM authorizations and service capability details to be provided; warranty certificates at delivery
Key Specifications
-
Desktop computer with processor specification as per title (exact model not specified)
-
Factory pre-loaded OS by Desktop OEM
-
RAM: minimum capacity unspecified; ensure adequate RAM per standard education desktops
-
Storage: both SSD and HDD capacities to be specified by bidder; provide capacity in GB
-
Monitor: optional, but if provided, include monitor availability details and size in CM
-
Warranty: On-Site OEM Warranty for 3 years from final acceptance
-
Service capability: dedicated toll-free support, escalation matrix, and regional service centers; 30-day establishment clause
Terms & Conditions
-
Option clause allows up to 25% quantity variation at purchase or during contract
-
SITC scope included; payment subject to submission of service center evidence
-
Three-year OEM on-site warranty with installation/completion tied to final acceptance
Important Clauses
Payment Terms
Payment release contingent on submission of evidence showing functional service center and OEM warranty certificates; SITC scope affects total bid price
Delivery Schedule
Delivery timelines tied to original delivery period; extended time computed by (increased quantity / original quantity) × original period with minimum 30 days
Penalties/Liquidated Damages
Not explicitly specified; implied penalties via delivery extensions and performance obligations within SITC terms
Bidder Eligibility
-
Proof of past desktop procurement experience or contracts
-
Evidence of functional service center in the state or plan to establish within 30 days
-
OEM authorization and three-year warranty capability
Tender Data
Bid Details
Quantity
20
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
4
OEM Avg. Turnover
4
Past Performance
50 %
Warranty Period
3 years
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Entry and Mid Level Desktop Computer (Q2)
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
West Tripura
Delivery Pincodes
799003
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Partha Chakrabarti | 799003,Ramthakur College, Badharghat, Agartala, Tripura West | West Tripura | Tripura | 799003 | 20 | 30 | - |
Authority Records
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Documents 3
GeM-Bidding-9693194.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
2 Updates Update
Extended Deadline
15-Sep-2026, 6:30 am
Opening Date
16-Sep-2026, 6:30 am
Update
Extended Deadline
09-Sep-2026, 5:30 am
Opening Date
10-Sep-2026, 5:30 am
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar desktop procurements
Financial statements (audited/unaudited) as required by terms
EMD/Security deposit documentation (if applicable)
Technical bid document showing SITC scope
OEM authorization/authorizations for desktop OEM
Evidence of functional service center in the consignee state or plan to establish within 30 days
Technical Specifications
1 Item
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| PROCESSOR | Description of Stores | Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor Make with Minimum 6 USB Port |
| PROCESSOR | Computer Type | Mid Level |
| PROCESSOR | Processor Number | AMD Ryzen 5 5600G, Intel Core i5 12400 Or higher |
| OPERATING SYSTEM | Factory Pre-loaded Operating System by Desktop OEM | Window 11 Home |
| MEMORY (RAM) | RAM Size (Memory Card/Module) (in GB) (Capacity to be installed in the System) | 16, 32 Or higher |
| STORAGE | Type of Storage Installed with the System | NVMe-SSD |
| STORAGE | SSD - Storage Capacity (in GB) | 512, 1024, 2048 Or higher |
| STORAGE | HDD - Storage Capacity (in GB) | 0 as SSD only Installed Or higher |
| Monitor | Availibility of Monitor | Yes as per IS 13252 (Part 1) |
| Monitor | Screen Size (in CMs) | 48.26 - 53 (19.0" - 20.87") |
| WARRANTY | On Site OEM Warranty (in Year) | 3, 4, 5 Or higher |
Frequently Asked Questions
Key insights about TRIPURA tender market
How to bid for desktop tender in West Tripura Tripura 2026
Bidders should submit GST, PAN, experience certificates, financials, and EMD documents, plus OEM authorizations. Ensure SITC scope, on-site warranty compliance, and establish a functional service center or provide evidence within 30 days of award. Include escalation matrix in bid.
What documents are required for desktop procurement in Tripura
Required documents include GST registration, PAN, experience proof (contracts/invoices), financial statements, OEM authorization, service center evidence, and warranty certificates. Ensure on-site OEM warranty of 3 years and SITC scope is clearly listed in technical bid.
What are the technical specifications for desktop systems in Tripura tender
Specifications cover processor details, factory pre-loaded OS, RAM capacity, SSD and HDD capacities, optional monitor availability and screen size in CM, plus 3-year on-site OEM warranty. Exact model numbers are not specified; bidders must propose compliant configurations.
What is the warranty requirement for desktops in this tender
Desktops must have on-site OEM warranty for 3 years from final acceptance after installation and testing. OEM warranty certificates must be provided at delivery, and service centers must be functional in the consignee’s state or established within 30 days.
How does the 25% option clause affect delivery timelines
The purchaser may increase or decrease quantity up to 25% at contract time and during the currency. Extended delivery time is calculated as (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days, and may extend to the original delivery period.
What are the SITC requirements for Tripura desktop procurement
Bid prices must include Supply, Installation, Testing and Commissioning. Payment requires submission of service center evidence and OEM warranty certificates. A dedicated service center or establishment within 30 days of award is mandatory, with escalation matrix and toll-free support details.
Where can I find service center requirements for Tripura bid
The bidder must have a functional service center in the consignee state or establish one within 30 days of award. Documentation proving center capability and location should be uploaded with the bid, along with escalation contacts and toll-free numbers for service support.