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GEM

Southern Railway Corded and Cordless Telephone Instruments Tender Tiruchirappalli Tamil Nadu 2026

Bid Publish Date

24-Jun-2026, 6:57 pm

Bid End Date

04-Jul-2026, 12:00 pm

Progress

Issue24-Jun-2026, 6:57 pm
AwardPending
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Quantity

60

Bid Type

Single Packet Bid

Key Highlights

  • โ€ข Clear option to adjust order quantity by ยฑ25% during/after contract
  • โ€ข GST handling: bidder bears GST with reimbursement options
  • โ€ข Must supply Material Test Certificate to be tested by Buyerโ€™s lab
  • โ€ข OEM warranty certificates required at delivery; on-site support/installation capability
  • โ€ข Delivery to depot SSE/T/SRM/TPJ with specified consignee contact
  • โ€ข Penalties/LDs for delayed delivery; security deposit-based recovery for non-compliance

Tender Overview

The Southern Railway, under Indian Railways, invites bids for the supply of corded and cordless telephone instruments to the depot in Tiruchirappalli, Tamil Nadu 620001. Scope covers a broad range of telephone hardware including intercom controllers, display modules, memory for incoming/outgoing calls, answering machine capabilities, line types, and associated accessories. The procurement emphasizes complete supply with warranties and material test certification, delivered to the SSE/T/SRM/TPJ depot. Notable terms include an option to adjust quantity up to 25% during contract, and GST consideration at actual rates. This opportunity targets suppliers of railway-grade telecommunication equipment with OEM warranty alignment and on-site installation support where required.

Key Specifications

  • Product category: Corded and cordless telephone instruments

  • Intercom controller and total intercom units

  • Memory: incoming/outgoing call memory and number of recorded messages

  • Display: display type and display specifications

  • Answering machine: recording duration and message handling

  • Accessories included in scope and warranty terms

  • Material quality and certification requirements (Material Test Certificate)

Bidder Eligibility

  • Experience in supplying railway telecom equipment or similar government/railway projects

  • OEM authorization for telecommunication instruments (if applicable)

  • Compliance with material test certificates and warranty obligations

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Telephone Instrument - Corded and Cordless (Q2)

Authority Records

MINISTRY OF RAILWAYS

BID & GeM Expert Consultancy

End-to-end support โ€” bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation ยท 24h response

Documents 3

GeM-Bidding-9512800.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Connecting Cord Length with each instrument (mtrs) 2M
Generic Types of Telephone Single push button
Generic Calling way Outside call
Generic Intercom conntroller NA
Generic Total No of intercom with system NA
Generic Answering Machine Yes, No Or higher
Generic Line Type Single, Double Or higher
Display Display Type LCD Display
Display Display Yes Or higher
Memory No of Incoming call Memory 30.0 - 50.0 Or higher
Memory Recording duration of Message(In case of Answering Machine) 0.0 - 60.0 Or higher
Memory No of outgoing call memory 10.0 - 50.0 Or higher
Memory No. of recorded message(In case of Answering Machine) 0.0 - 100.0 Or higher
Memory Number of Phonebook Entries Records 0.0 - 1000.0 Or higher
Others Material ABS
Features Salient Features(All features of Ringing/Dialing/Menu/Instrument) Basic PBT, Last Number Redial, Line Power Mode, Ringer Volume Control, Works on PBX system Comptability
Accessories Accessories inclusive in the scope of the supply Suitable Handset Cord, Suitable Line Cord, Handset Wall-mount bracket, User Manual
Warranty/Services Warranty 1, 2, 3, 4, 5 Or higher

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Required Documents

1

GST registration certificate

2

GST and PAN details

3

Material Test Certificate for supplied goods

4

OEM authorization/approval certificates

5

Technical compliance certificates (as applicable)

6

Experience certificates related to railway or telecom equipment

7

Financial statements or turnover proof if required by tender

8

Delivery two-way communication with consignee details and installation plan

Frequently Asked Questions

Key insights about TAMIL NADU tender market

How to bid for corded and cordless telephone instruments tender in Tiruchirappalli?

Bidders must submit GST registration, PAN, Material Test Certificate, OEM authorization, and technical compliance documents. Include OEM warranty certificates and a detailed installation/maintenance plan. Ensure delivery terms align with the contractโ€™s original delivery period and any 25% quantity variation clause.

What documents are required for Southern Railway telephone equipment tender in Tamil Nadu?

Required documents include GST certificate, PAN, Material Test Certificate, OEM authorization, technical bid documentation, experience certificates, financial statements, and depot delivery details. All documents must demonstrate compliance with warranty and installation provisions and be submitted as part of the bid package.

What are the technical specifications for intercom and memory in this tender?

Specifications cover intercom controller count, total intercom units, incoming/outgoing call memory, message recording duration, and number of recorded messages. Display type and memory for phonebook entries are required, with accessories and warranty included in the supply scope.

When is the delivery window and how are extensions handled for this tender?

Delivery will follow the original delivery period with potential extension via the option clause. If exercised, additional time equals (increased quantity รท original quantity) ร— original delivery period, subject to a minimum 30 days, with possible further extension up to the original delivery period.

What is the inspection criteria for material certificates in this procurement?

Material Test Certificates will be submitted with goods and evaluated by the buyerโ€™s lab. Acceptance hinges on laboratory results, making the MT certificates a non-negotiable eligibility criterion for approval.

What warranty documentation is required at delivery for railway telephone equipment?

OEM warranty certificates must be submitted at delivery. The warranty period aligns with product specifications from acceptance or post-installation testing, ensuring post-sale rectification of breakdowns during the warranty period.

What delivery destination and consignee contact apply for this tender?

Goods must be delivered to the depot of SSE/T/SRM/TPJ, with consignee contact number 9003864840, ensuring smooth handover and installation coordination at the Tiruchirappalli location.

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