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Indian Army Department Of Military Affairs Desktop PCs & HP Peripherals Annual Maintenance Service Tender 2026

Bid Publish Date

15-Jan-2026, 1:32 pm

Bid End Date

26-Jan-2026, 2:00 pm

Value

₹1,24,864

Location

PURNIA , BIHAR

Progress

Issue15-Jan-2026, 1:32 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Mandatory focus on HP-brand devices and peripherals maintenance
  • • ±25% contract quantity or duration flexibility at issuance and post-issuance
  • • No BOQ items provided; AMS for desktops, laptops and peripherals
  • • Estimated value ₹124,864 indicates moderate scope and government procurement scale
  • • OEM-aligned service capability likely required (HP/HP-certified technicians)
  • • Delivery terms, penalties, and payment terms to be clarified in amendments
  • • Public sector AMS tender requires compliance with government procurement norms

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for Annual Maintenance Service covering Desktops, Laptops and HP Peripherals with a targeted scope on Desktop PC and HP devices. The estimated value is ₹124,864. There are no BOQ items listed, and the procurement appears to focus on maintenance and service support rather than new equipment. The tender emphasizes flexibility via an option clause allowing a ±25% adjustment in quantity or duration at contract issue and post-issuance. This procurement operates under a government framework for ongoing AMS, relevant to military IT hardware upkeep. Bidder clarity will hinge on service level expectations, response times, and warranty terms. The emphasis on HP devices suggests OEM-aligned maintenance capabilities may be preferred. Unique considerations include a lack of technical specifications in the provided data and an emphasis on contractual adaptability. This opportunity targets suppliers experienced in government AMS for desktop and peripheral hardware, particularly HP-brand equipment, under the Army’s procurement channel.

Technical Specifications & Requirements

  • Product/Service: Annual Maintenance Service for Desktops, Laptops, and HP peripherals (Desktop PC; HP brand focus).
  • Estimated Value: ₹124,864.
  • Scope: Maintenance services for HP desktops and related peripherals; no BOQ items specified, no detailed device models or quantities.
  • Standards/Certifications: Not specified in the data; bidders should anticipate OEM-aligned service capability and alignment with government AMS norms.
  • Delivery/Response: Service delivery timelines not detailed; bidders should prepare for on-site/off-site maintenance, SLA expectations and parts availability.
  • Experience: Procurement notes imply need for IT hardware maintenance capability; exact years not stated.

Terms, Conditions & Eligibility

  • EMD: Not specified in the tender data.
  • Delivery: Not explicitly defined; bidders should anticipate a service delivery SLA typical of government AMS contracts.
  • Payment Terms: Not specified; bidders should inquire about milestone or post-delivery payment norms.
  • Contractual Flexibility: Option clause allows ±25% quantity/duration adjustment at contract issue and post-issuance.
  • Documents: No explicit document list; typical bidders should prepare GST, PAN, experience certificates, financials, and OEM authorizations for HP devices.
  • Warranty/Support: Not specified; bidders should reference standard AMC warranties and SLA penalties in subsequent tender amendments.

Key Specifications

  • HP desktops and peripherals AMS maintenance

  • Estimated value: ₹124,864

  • No detailed BOQ; limited specification data available

  • OEM-aligned service capability for HP devices

  • Government procurement AMS framework adherence

Terms & Conditions

  • Option clause permits +/-25% quantity/duration changes

  • No explicit EMD details provided; seek clarification

  • Delivery and payment terms not specified; confirm SLA/AMC terms

  • HP device maintenance focus; OEM authorization recommended

Important Clauses

Payment Terms

Payment terms are not explicitly stated; bidders should expect government AMC norms and confirm milestone-based or post-service payment in tender amendments.

Delivery Schedule

No explicit delivery schedule; bidders must align with standard AMS response times and service SLAs in subsequent amendments.

Penalties/Liquidated Damages

Penalty clauses to be defined in tender amendments; bidders should prepare for SLA-based penalties for downtime and non-compliance.

Bidder Eligibility

  • Experience in government AMS contracts for IT hardware

  • HP OEM authorizations or proven HP-certified service capability

  • Adequate financial stability (recent statements) and GST registration

Documents 3

GeM-Bidding-8843710.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMS projects

4

Financial statements (last 2–3 years)

5

EMD/Security deposit documents (if mandated in amendments)

6

Technical bid documents and OEM authorizations for HP devices

7

Any bids’ SLA compliance certificates or service capability statements

Frequently Asked Questions

Key insights about BIHAR tender market

How to bid for the Indian Army AMS for HP desktops tender in 2026?

Bidders should verify HP OEM authorization, gather GST and PAN, compile financial documents, and prepare AMS capability evidence. The tender specifies no EMD details; await amendment for security deposit. Ensure service SLAs align with government AMC norms and confirm ±25% quantity/duration flexibility at issuance.

What documents are required for the Army AMS tender 2026?

Submit GST certificate, PAN, experience certificates for similar AMS, financial statements, and HP OEM authorizations. Include technical bid documents and any service capability statements. EMD details to be clarified in tender amendments; maintain updated vendor profile with government e-procurement portals.

What equipment does the HP maintenance tender cover in the Army?

The scope includes Desktops, Laptops, and HP peripherals under Annual Maintenance Service. No specific models are listed; bidders should demonstrate HP-certified maintenance capabilities and spare parts availability to cover standard HP workstations and related peripherals.

What are the expected payment terms for Army AMS bids?

Payment terms are not specified in the initial data. Bidders should expect government AMC payment norms, potentially milestone-based or post-service settlement. Await tender amendments for exact percentages and timeline.

How does the ±25% quantity/duration clause affect bids?

The contract allows a ±25% adjustment at contract issue and afterward. Bidders must price flexibility into proposals, ensuring capability to scale service headcount, parts, and response times to absorb revised volumes without SLA breaches.

Is OEM authorization required for HP devices in this tender?

Yes. HP OEM authorization or verifiable HP-certified service capability is highly advisable to satisfy AMS service standards and ensure access to legitimate spare parts and firmware updates in accordance with HP warranties.

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