Janpad Panchayat Simga E-cart for Goods Tender Raipur Chhattisgarh 2025 - 25% Quantity Option & Service Centre Requirement

Tender Overview

Organization: Janpad Panchayat Simga, under the Panchayat And Rural Development Department, Chhattisgarh. Procurement: E-cart for Goods in Raipur, CHHATTISGARH (492001). The tender outlines an option to modify quantity up to 25% of bid/contracted quantity and to extend delivery within the same rate. Service Centre presence in the purchaser state is required for carry-in warranty, with establishment within 30 days if absent. Past-experience proofs are accepted via multiple documents, including contracts, invoices, and client certificates. This procurement emphasizes reliable post-sale service and flexible delivery terms, with emphasis on prior experience in supplying or installing similar Category Products. Unique clauses щодо escalation matrix and post-award service commitments provide clear operational expectations. Unique tender aspects: in-state service capability, option-based quantity adjustment, and documented past-performance proof requirements.

Technical Specifications & Requirements

• No formal technical specifications are published in the BOQ; emphasis is on service and experience readiness rather than itemized product benchmarks.
• Key expectations include establishment of a functional Service Centre in the Consignee’s State if not already present, within 30 days of award.
• Mandatory escalation matrix: telephone-based service support contacts must be provided by bidder/OEM.
• Past Project Experience criteria accept multiple proof types (contract copies with invoices, execution certificates, or third-party notes).
• The bidder must demonstrate prior execution of similar category products within the last three financial years.
• The BOQ lists zero items currently; potential for quantity-based increments up to 25% with no stated unit price in the provided data.

Terms, Conditions & Eligibility

• Option Clause: Purchaser may increase/decrease quantity by up to 25% at contract time and during the currency of the contract, with delivery time adjusted using a defined formula.
• Service Centre: Functional in-state service centre required; if absent, establishment within 30 days post-award; payment contingent on documentary evidence.
• Escalation Matrix: Required to provide a telephone-based escalation chain for service support.
• Past Experience Proof: Accepts contracts, client execution certificates, or similar documentation showing prior delivery of comparable category products.
• Experience Window: Bidder/OEM should have executed similar supply/installation/commissioning in the preceding 3 financial years.
• No specific EMD amount or exact bid value is disclosed in the available data; bidders should anticipate standard G0EMD practices per state procurement norms.