Delhi University Department of Higher Education Annual Maintenance Service Tender for Desktops, Laptops & Peripherals 2026
Bid Publish Date
29-Oct-2026, 11:17 am
Bid End Date
16-Nov-2026, 12:00 pm
EMD
₹32,000
Location
Progress
Tender Overview
Organization: Delhi University, Department of Higher Education. Procurement: Annual Maintenance Service for desktops, laptops and peripherals including HP and Acer systems, projectors and multifunction printers. EMD: ₹32,000. Location: Delhi. Estimated value not disclosed. The scope covers maintenance and support for on-campus devices, with emphasis on service continuity and hardware uptime. Unique clause allows a ±25% variation in contract quantity or duration at issuance and with provider consent for lumpsum services. This tender prioritizes responsive on-site or remote maintenance for multiple device types from leading brands, within a centralized university environment.
Technical Specifications & Requirements
- No specific technical specifications are published in the tender data. - Device categories referenced include: Desktops, Laptops, Peripherals, Multimedia Projectors, Monochrome Laser Multifunction Printers from brands such as HP and Acer. - EMD amount is ₹32,000. - ATC/Terms: quantity or duration may change up to 25%; provider consent required for scope expansion in lumpsum contracts. - No BOQ items are listed; the scope implies broad AMS coverage rather than itemized line items. - Tender envisions ongoing maintenance support rather than one-off procurement.
Terms, Conditions & Eligibility
- EMD: ₹32,000 (to be paid as specified in ATC). - Quantity/Duration Flexibility: up to 25% increase/decrease at contract issue and post-issuance. - Delivery/Service: continuation and maintenance for on-site/off-site devices within campus environment; no delivery milestones published. - ATC Document: bidder to review uploaded ATC terms. - No specific experience, turnover, or certification thresholds are enumerated in the available data; bidders should prepare generic AMS capability documents and verify any organization-specific eligibility criteria during bid submission.
Key Specifications
-
Device categories: Desktops, Laptops, Peripherals, Multimedia Projectors, Monochrome Laser Multifunction Printers
-
Brands mentioned: HP, Acer
-
EMD amount: ₹32,000
-
Contract flexibility: ±25% quantity/duration
-
No detailed BOQ or performance metrics provided
-
ATC terms: refer to uploaded ATC document
Terms & Conditions
-
EMD of ₹32,000 required with bid submission
-
Contract quantity or duration may vary by up to 25%
-
Review ATC document for bidder obligations and compliance
Important Clauses
Payment Terms
Refer to ATC; payment terms to be specified therein, typically linked to service delivery milestones and acceptance.
Delivery Schedule
No explicit delivery milestones published; AMS support to be provided during contract period as per ATC guidance.
Penalties/Liquidated Damages
LD clauses not detailed in provided data; penalties, if any, to be found in ATC and contract.
Bidder Eligibility
-
Proven experience in annual maintenance services for desktops, laptops and peripherals
-
Financial capability to support a ₹32,000 EMD and ongoing AMS costs
-
Authorized to service HP and Acer devices (OEM authorizations preferred)
Tender Data
Bid Details
Quantity
205
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - Laptop; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multi-media projector; other , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Lower range; hp
Advisory Bank
State Bank of India
Delivery Details
Delivery Locations
1
Delivery Cities
South West
Delivery Pincodes
110075
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Raj Kumar | 110075,Bhaskaracharya College of Applied Sciences Sector 2 Dwarka Delhi 110075 | South West | Delhi | 110075 | 150 | - | Number of Resident engineers : 1 Number of technicians : 0 |
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 4
GeM-Bidding-10096731.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
8
🤖 AI-Powered Bidder Prediction
Discover companies most likely to bid on this tender
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMS projects
Financial statements for last 2-3 years
EMD submission proof (₹32,000)
Technical bid documents demonstrating AMS capabilities
OEM authorizations for HP and Acer products (if required by terms)
Any ATC-specific compliance certificates referenced in the uploader file
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for the Delhi University AMS tender in Delhi 2026?
To bid, prepare an EMD of ₹32,000, submit GST and PAN, provide device maintenance capabilities for HP/Acer desktops, laptops, projectors, and printers, and include OEM authorizations if required. Review the uploaded ATC for eligibility, delivery, and payment terms before submission.
What documents are required for AMS tender submission in Delhi University?
Required documents include GST certificate, PAN, experience certificates in AMS, last 2-3 years financial statements, EMD proof of ₹32,000, technical bid demonstrating maintenance capabilities, and OEM authorizations for HP/Acer per ATC. Ensure ATC compliance for all submissions.
What are the device categories covered in the Delhi tender AMS 2026?
The scope covers Desktops, Laptops, Peripherals, Multimedia Projectors, and Monochrome Laser Multifunction Printers, with brands including HP and Acer mentioned in the tender context. Ensure service availability across all listed device types.
What is the EMD amount for the Delhi University AMS tender?
The Earnest Money Deposit is ₹32,000, payable as per ATC guidelines. Include proof of payment with bid submission and ensure compliance with any format or validity period specified in the ATC.
What delivery terms are specified for the AMS contract in Delhi?
No explicit delivery milestones are published; AMS terms emphasize ongoing maintenance during the contract period. Consult the ATC for response times, on-site support commitments, and escalation procedures.
What are the key eligibility criteria for bidders in this AMS tender?
Eligibility includes demonstrated AMS experience for desktops, laptops, and peripherals, financial capacity to sustain bid and service costs, GST/PAN compliance, and OEM authorizations for HP/Acer as applicable in ATC terms.