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GEM

Indian Army Repair, Maintenance & Installation Services Kolkata West Bengal Office Space & Furniture - 2026

Bid Publish Date

18-Feb-2026, 7:01 pm

Bid End Date

27-Feb-2026, 5:00 pm

Location

KOLKATA , WEST BENGAL

Progress

Issue18-Feb-2026, 7:01 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

HOTEL EQUIPMENTS WATER LEVEL RECORDER

Tender Overview

The opportunity involves the Indian Army, Department of Military Affairs, procuring repair, maintenance, and installation services for office space, furniture, and related systems in Kolkata, West Bengal. The scope is framed under Version 2 of the Office Space; Furniture; Service Provider category, with no BOQ items listed. The tender emphasizes establishing a local service provider presence in the consignee state and requires a dedicated support setup, including a toll-free number and an escalation matrix. A notable contract feature allows up to 25% variation in contract quantity or duration at issuance and post-issuance, binding bidders to the revised terms. Location-specific requirements and a service-oriented delivery approach distinguish this procurement from standard hardware bids. The opportunity targets qualified bidders capable of sustaining service, maintenance, and installation across the specified urban center.

Technical Specifications & Requirements

  • Organization: Indian Army; Location: Kolkata, West Bengal 700001
  • Category: Repair, Maintenance, and Installation of Plant/Systems/Equipments (Version 2) covering Office Space; Furniture; Service Provider
  • Key service expectations: local presence in consignee state; Dedicated toll-free service number; Escalation matrix for service support
  • Variation clause: contract quantity/duration may vary up to 25% at contract issue and post-issuance
  • Documentation prerequisites: upload required certificates/documents per Bid Document/ATC; failure leads to rejection
  • BOQ: No items listed; indicates a broad service capability requirement rather than a fixed itemized list
  • ATC/ATC-linked terms referenced in Buyer Uploaded ATC document; ensure adherence to all terms

Terms, Conditions & Eligibility

  • EMD/Performance security: not explicitly stated; bidders must submit required certificates and documents as per Bid Document/ATC
  • Service availability: office of the provider must be located in the state of the consignee
  • Service support: dedicated toll-free line and escalation matrix mandatory
  • Documentation: upload all certificates/documents sought in Bid Document, ATC, and corrigenda
  • Clause: adherence to generic terms supplementing specific ATC terms; non-compliance may lead to rejection
  • Variation: accept revised quantity/duration up to 25% with contract issuance

Key Specifications

  • Indian Army repair, maintenance and installation services for office space and furniture

  • Local presence requirement: service provider office in the consignee state (West Bengal)

  • Dedicated toll-free service support number and escalation matrix

  • Contract variation allowance: up to 25% change in quantity or duration

  • No BoQ items; scope defined by service category and ATC terms

  • Compliance with Bid Document, ATC, and any corrigenda

Terms & Conditions

  • Variation up to 25% in contract quantity or duration

  • Service provider must have a local office in West Bengal

  • Dedicated toll-free service number and escalation matrix required

Important Clauses

Payment Terms

Not explicitly stated in provided data; terms to be defined in ATC/Bid Document; verify in tender documents

Delivery Schedule

No fixed delivery timeline listed; subject to ATC terms and contract issuance; variation clause applicable

Penalties/Liquidated Damages

Not specified in available data; placeholder terms to be sourced from ATC/Bid Document

Bidder Eligibility

  • Must demonstrate capability for repair/maintenance/installation of office space furniture and related systems

  • Proof of local presence in West Bengal with a registered office

  • Ability to provide dedicated toll-free support and an escalation matrix

Documents 7

GeM-Bidding-9001181.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar repair/maintenance/installation services

4

Financial statements / turnover evidence

5

EMD/Security deposit documentation (if required by ATC)

6

Technical bid documents demonstrating capability

7

OEM authorizations or service partner certifications (if applicable)

8

Any certificates requested in Bid Document/ATC or Corrigendum

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for the Indian Army repair services tender in Kolkata West Bengal 2026

Bidders must submit certificates and documents per the Bid Document/ATC, provide a proof of local West Bengal presence, and have a dedicated toll-free service line with an escalation matrix. The 25% contract variation clause applies. Ensure compliance with all ATC terms and upload EMD documentation if required.

What documents are required for the Indian Army Kolkata service tender 2026

Required documents include GST registration, PAN, experience certificates for similar work, financial statements, and any OEM authorizations or technical compliance certificates specified in the ATC. Upload all certificates with the bid submission to avoid rejection under bidder eligibility rules.

What are the service support requirements for Kolkata furniture maintenance bids

Bids must provide a dedicated toll-free service number and a clear escalation matrix for service support. The service provider should maintain a local office in West Bengal and ensure timely response as per ATC. The terms may require a qualified technical team for on-site support.

What is the variation clause in the Indian Army procurement for Kolkata

The contract allows up to 25% variation in contract quantity or duration at the time of issue and post-issuance. Bidders must accept revised terms and confirm capability to scale resources accordingly, as per the Purchase Order and ATC guidelines.

What standards or certifications are required for Indian Army procurement Kolkata

While the provided data does not specify exact standards, bidders should align with ATC requirements, upload relevant OEM authorizations, and comply with any stated certificates in the Bid Document. Verify IS/I S standards per ATC if referenced, and ensure ISO/BIS certifications if requested.

When is the submission deadline and how to verify eligibility for this tender in Kolkata

Submission deadlines are defined in the ATC; verify eligibility by ensuring local West Bengal presence, timely submission of all certificates, and adherence to the escalation matrix. Check the uploaded ATC document for latest deadline, required documents, and any corrigenda affecting eligibility.