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Indian Army AMC for Integrated Security and Surveillance System in Pune, Maharashtra 2026 - CCTV Comprehensive Maintenance

Bid Publish Date

13-Mar-2026, 3:56 pm

Bid End Date

24-Mar-2026, 4:00 pm

Value

₹3,15,674

Location

PUNE , MAHARASHTRA
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Progress

RA
Issue13-Mar-2026, 3:56 pm
Reverse Auction10-Jul-2026, 12:00 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Organization requires in-state service presence with verifiable Maharashtra office
  • • Dedicated toll-free service support line for responsive maintenance
  • • FDR-based Performance Security allowed in place of PBG, with 15-day delivery of original FDR
  • • No BOQ items; scope is comprehensive AMC covering hardware, software and networking
  • • AVAILABILITY of service provider office in Maharashtra is a mandatory documentary requirement
  • • Bidder must upload a formal undertaking confirming no liquidation or receivership proceedings

Categories 9

CITY SURVEILLANCE SURVEILLANCE EQUIPMENTS VEHICLE SCANNING SYSTEM WATER LEVEL RECORDER ARMADILLOS NETWORKING CCTV SYSTEM SOFTWARE VIDEO RECORDER

Tender Overview

  • Organization: Indian Army (Department of Military Affairs) seeking an AMC for an Integrated Security and Surveillance System in Pune, Maharashtra (410301). Scope covers comprehensive maintenance of large CCTV systems including hardware, software, networking, with consumables supplied by the service provider. Estimated value: ₹315,674.00. No BOQ items available. A key differentiator is the requirement for an in-state service presence, dedicated support, and flexible security deposit options via FDR in lieu of or alongside a PBG.

  • Context & Scope: The procurement targets ongoing monitoring and public-place surveillance system upkeep, ensuring operational integrity of a high-availability security network. The contract emphasizes end-to-end maintenance rather than new installation, with consumables managed by the vendor.

Technical Specifications & Requirements

  • Scope of work: Comprehensive maintenance of CCTV hardware, software, and networking systems; inclusion of consumables provided by the service provider.
  • Location/coverage: Service delivery and support must be available in Maharashtra with an office of the service provider located in the consignee state.
  • Support & contact: Dedicated toll-free support must be available to the organization.
  • Security deposits: Performance security may be furnished via Fixed Deposit Receipt (FDR) in the name of the buyer’s public fund account; delivery of the original FDR within 15 days of award.
  • BOQ/quantities: No itemized BOQ available; the tender is structured around service coverage rather than discrete item quantities.

Terms, Conditions & Eligibility

  • Financial standing: Bidder must not be under liquidation or similar proceedings; must upload an undertaking confirming this.
  • Office requirement: Service provider must maintain an office in the state of the consignee (documentation required).
  • Support channel: A dedicated toll-free telephone line for service support is mandatory.
  • EMD/PBG: EMD details are not stated; however, FDR acceptance is permitted alongside traditional PBG; original FDR to be delivered within 15 days of award.
  • Bid submission: All terms emphasize compliance, with attention to financial stability and availability of local service support.

Key Specifications

  • Product/Service: AMC for Integrated Security and Surveillance System (CCTV) – hardware, software, networking, consumables

  • Estimated value: ₹315,674.00

  • Geography: Pune, Maharashtra; service office must be located in Maharashtra

  • Support: Dedicated toll-free service line required

  • Security: FDR allowed as Performance Security; deliver original FDR within 15 days of award

Terms & Conditions

  • EMD is not explicitly stated; FDR-based security acceptable with 15-day original submission

  • Office presence in Maharashtra is mandatory for eligibility

  • Delivery of hard copy FDR and related endorsements required

Important Clauses

Office & Support

Service provider must maintain an office in the state of the consignee and provide a dedicated toll-free support line.

Security Deposit

Performance security may be provided via Fixed Deposit Receipt; FDR must be in buyer’s public fund account; original FDR delivered within 15 days of award.

Bidder Eligibility

  • No liquidation or similar financial proceedings; undertaking required

  • Must have in-state service office in Maharashtra with verifiable address

  • Dedicated toll-free service support capability

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

AMC of Integrated Security and Surveillance System - Comprehensive maintenance of large CCTV system for Monitoring and Surveillance of public places; Comprehensive; Hardware, Software, Networking System; Consumables to be provided by Service Provider..

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 5

GeM-Bidding-9074027.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

Undertaking confirming bidder financial standing (no liquidation/court proceedings)

2

Proof of in-state service office in Maharashtra (address, contact details)

3

Dedicated toll-free support contact information (telephone/helpline)

4

Original FDR or proof of PBG arrangement if required, with bank endorsement

5

Technical compliance statement for AMC scope (hardware, software, networking, consumables)

6

Company registration documents, GST certificate, PAN

7

Experience certificates for similar CCTV maintenance projects (if any)

8

Any OEM authorizations or service certifications relevant to surveillance systems

Reverse Auction Schedule

Completed

Start

10-Jul-2026, 12:00 pm

End

11-Jul-2026, 12:00 pm

Duration: 24 hours

Reverse Auction Document

✅ RA concluded. Check financial results for final rankings.

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for Indian Army CCTV AMC tender in Pune Maharashtra 2026?

Bidders must submit a formal undertaking on financial solvency, provide proof of a Maharashtra-based service office, and include a dedicated toll-free support contact. The bid allows FDR as Security Deposit and requires compliance with the surveillance system maintenance scope for hardware, software, and networking.

What documents are required for Maharashtra CCTV AMC procurement bid?

Required documents include GST and PAN, company registration, experience certificates for similar CCTV maintenance, financial statements, an undertaking on non-liquidation, details of Maharashtra service office, and FDR/PBG arrangements for performance security.

What are the security deposit options for this Indian Army tender?

The tender allows Performance Security via Fixed Deposit Receipt in the buyer’s public fund account, in addition to standard PBG; the FDR must be delivered within 15 days of contract award and endorsed appropriately for withdrawal by the pledgee.

What is the geographical requirement for service support in this bid?

The bidder must establish and maintain an office within Maharashtra (state of consignee). Documentary proof of the in-state presence is required to validate eligibility for the AMC of integrated security systems.

What are the scope details for the CCTV AMC in Pune?

Scope covers comprehensive maintenance of the CCTV system, including hardware, software, networking components, and consumables supplied by the service provider; there are no discrete BOQ items published in the tender.

What is the anticipated contract value for the Pune CCTV AMC?

Estimated value is ₹315,674.00; bidders should plan resources accordingly to cover ongoing maintenance of all system components within this fiscal estimate.

What support channels must be established for service delivery?

Bidders must provide a dedicated toll-free telephone line for service support and ensure 24/7 accessibility to address maintenance and outage issues across the CCTV network.

When is the expected award timeline and post-award deliverables?

Award timelines are not specified; post-award requirements include submission of the original FDR within 15 days, and start of service as per the contract terms after the award notification.

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