Kerala Social Justice Department IT Equipment Tender Thiruvananthapuram Kerala - Entry/Mid Level Desktop & Laptop 2026

Tender Overview

The Social Justice Department Kerala located in Thiruvananthapuram, Kerala 695001 is procuring Entry and Mid Level Desktop Computers and Notebook Laptops (Q2). The scope includes standard desktop and laptop configurations with processor, RAM, SSD/HDD storage, pre-loaded OS, and monitor considerations. The bid allows a potential 25% quantity variation and requires compliance with OEM turnover and certification norms. This procurement emphasizes hardware capable of routine administrative and field-level tasks with reliable warranty and after-sales support. A key differentiator is the integration of factory pre-loaded OS and IS0 9001/OEM turnover criteria to ensure consistent quality and serviceability across multiple units.

Technical Specifications & Requirements

• Product categories: Entry and Mid Level Desktop Computers; Entry and Mid Level Notebook Laptops (Q2)
• Core specs to be disclosed: Processor type and number; RAM capacity; storage type (SSD/HDD) and capacity; monitor availability and size (CM)
• Software: Factory pre-loaded operating system by Desktop OEM
• Warranty: On-site OEM warranty (in years); installation/maintenance expectations
• Standards & certifications: ISO 9001 certified bidder or OEM; OEM required for imported products with India-based after-sales service; ensure IS/other standards as applicable
• OEM requirements: OEM turnover criteria and documentation; 3-year turnover reference may apply depending on bid document
• BOQ/quantity: No BOQ items listed; overall quantity subject to option clause and contract rates
• Delivery & service: Delivery timelines tied to purchase orders; option clause permits quantity adjustments up to 25%

Terms, Conditions & Eligibility

• EMD/financials: Demonstrate minimum average annual turnover over last 3 years; audited statements or CA certificate required
• Turnover criteria: Separate bidder and OEM turnover thresholds; if OEM is <3 years old, recent financials considered
• ISO 9001: Bidder or OEM must hold ISO 9001 certification
• Imported products: If applicable, OEM/Authorized Seller must have India registered office for after-sales support
• Delivery terms: Option clause allows quantity changes up to 25% with proportional delivery period adjustments; minimum 30 days for added time
• Documentation: Submission of GST, PAN, experience certificates, financial statements, OEM authorizations, and technical compliance where required
• Compliance: Bidders must adhere to the specified terms and ensure on-site OEM warranty coverage and timely support