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Indian Army Repair & Servicing Tender for UPS 1 KVA and Printer Head Assemblies - Repair & MFP Services, 2026

Bid Publish Date

16-Aug-2026, 10:43 am

Bid End Date

26-Aug-2026, 11:00 am

Progress

Issue16-Aug-2026, 10:43 am
AwardPending

Tender Overview

The Indian Army, Department Of Military Affairs, invites bids for multiple repair and servicing tasks including UPS 1 KVA repair, head assembly repairs for RICOH MP 2014AD Mono A3 Multi, EPSON L3260/L3250 head assemblies, UPS 3 KVA card repairs, Brother printer head assemblies, and servicing of Richo MFP multifunction machines. The BOQ contains 6 items with unspecified quantities, and the buyer reserves the right to adjust quantities by up to 25% during contract performance. Location details are not provided in the data. The contract emphasizes on timely delivery and adherence to option-based quantity adjustments at contracted rates. The opportunity targets maintenance and repair of office automation hardware for the Indian Army.

Technical Specifications & Requirements

  • Product categories: UPS repair (1 KVA, 3 KVA), printer head assemblies (RICOH MP 2014AD Mono A3, EPSON L3250, L3260), Brother printer head assemblies, Richo MFP servicing
  • Delivery and delivery-time logic: delivery period starts from the last date of original delivery order; option-based extensions apply with calculated time = (additional quantity / original quantity) × original delivery period, minimum 30 days
  • Compliance focus: maintenance, repair, and servicing of office automation hardware; no explicit technical standards listed in the data, but the scope implies OEM-compatible repairs
  • BOQ: 6 items in total; precise quantities not disclosed in the tender data
  • Terms: reservations for quantity variation, contractor to comply with delivery schedule using the option clause

Terms, Conditions & Eligibility

  • EMD: not specified in the provided data; bidders should assume standard security deposit per government tender practices
  • Quantity variation: up to 25% increase/decrease during contract and currency periods
  • Delivery timeline: governed by extended delivery period rules with minimum 30 days; original delivery period may be extended
  • Purchase terms: bids must align with option clause and contracted rates for any additional quantity
  • Documentation: submission must cover standard vendor credentials, though explicit list is not provided in the data
  • Warranty/penalties: not specified in the data; bidders should seek clarifications during bid submission

Key Specifications

  • Product scope includes: - UPS repair 1 KVA and 3 KVA - Repair head assemblies for RICOH MP 2014AD Mono A3 Multi and EPSON L3250/L3260 - Repair of card for UPS 3 KVA - Repair of Brother printer head assemblies - Servicing of Richo MFP multifuntion machines

  • Estimated value and exact quantities: not disclosed; BOQ contains 6 items with N/A quantities

  • Delivery: extended delivery time calculation formula provided; minimum extension is 30 days

  • Standards/Quality: no explicit standards listed in data; repairs imply OEM-compatible or manufacturer-recommended procedures

  • Eligibility: standard procurement terms apply; bidders must adhere to option-based quantity adjustments

Terms & Conditions

  • Option Clause permits ±25% quantity variation at contracted rates

  • Delivery period may extend based on calculated time with a minimum 30 days

  • No explicit EMD amount or start/end dates provided; seek clarification during bid submission

Important Clauses

Payment Terms

Not defined in data; bidders should obtain payment timeline and milestones during bid clarifications

Delivery Schedule

Delivery period starts from the last date of original delivery order; extended time calculated as (additional quantity / original quantity) × original delivery period, minimum 30 days

Penalties/Liquidated Damages

Not specified in data; bidder should confirm LD terms during bid submission

Bidder Eligibility

  • Demonstrated capability to repair UPS systems up to 3 KVA and service printer head assemblies for RICOH, EPSON, Brother, and Richo devices

  • Valid GST and PAN, with financial statements for last two fiscal years

  • Experience certificates for similar government maintenance contracts or corporate maintenance service

  • OEM authorizations or service partner credentials for the listed brands

Tender Data

Bid Details

Quantity

15

Category

Repair UPS 1 KVA

Bid Type

Two Packet Bid

Bid Validity

30 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Inspection Required

No

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

No

MII Purchase Preference

No

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Repair UPS 1 KVA , Repair of head assy of RICOH MP 2014AD Mono A3 Multi , Repair of EPSON color printer L3250 head assy , Repair of card of UPS 3 KVA , Repair of Brother printer head assy , Servicing of Richo MFP multifunction machine

Delivery Details

Max Delivery Days

15

Delivery Locations

1

Delivery Cities

Kupwara

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-KupwaraKupwara--615-

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY

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Documents 4

GeM-Bidding-9761839.pdf

Main Document

BOQ Document

BOQ

BOQ Document

BOQ

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Indian Army

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Bill of Quantities (BOQ) 6 Items Sign in for GEM prices

#1

Repair UPS 1 KVA

UPS 1 KVA

6 job Delivery: 15 days
#2

Repair of head assy of RICOH MP 2014AD Mono A3 Multi

RICOH MP 2014AD Mono A3 Multi

1 job Delivery: 15 days
#3

Repair of EPSON color printer L3250 head assy

EPSON color printer L3250

2 job Delivery: 15 days
#4

Repair of card of UPS 3 KVA

UPS 3 KVA

2 job Delivery: 15 days
#5

Repair of Brother printer head assy

Brother printer

2 job Delivery: 15 days
#6

Servicing of Richo MFP multifunction machine

Richo MFP multifunction machine

2 job Delivery: 15 days

Categories 5

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar repair/servicing work

4

Financial statements (last 1-2 years)

5

EMD/Security deposit documentation (as per tender norms)

6

Technical bid documents demonstrating repair capabilities for UPS and printer head assemblies

7

OEM authorizations or service partner approvals for RICOH, EPSON, Brother, and Richo hardware

8

Any prior government or military maintenance contracts (if available)

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for Indian Army UPS repair and printer head tender 2026?

Bidders should register with GEM, submit GST and PAN, provide experience certificates for similar repairs, and deliver OEM authorizations. The tender allows up to 25% quantity variation; ensure readiness for extended delivery periods with minimum 30 days. Clarify EMD and exact quantities during bid submission.

What documents are required for government repair tender from Indian Army?

Submit GST certificate, PAN card, experience certificates for UPS and printer head repairs, financial statements, EMD documentation, technical bid, and OEM authorizations for RICOH, EPSON, Brother, and Richo products to participate.

What are the delivery terms for the Indian Army repair tender 2026?

Delivery starts after the last date of the original delivery order; if quantity increases, delivery time uses the formula (additional quantity / original quantity) × original delivery period, with a minimum extension of 30 days.

What brands and equipment are covered under this tender?

Repair scope includes UPS 1 KVA and 3 KVA, RICOH MP 2014AD Mono A3, EPSON L3250/L3260 head assemblies, Brother printer head assemblies, and Richo MFP servicing.

What is the eligibility for OEM authorization in this bid?

Bidders must provide OEM authorizations or service partner credentials for RICOH, EPSON, Brother, and Richo devices, validating technical capability to perform repairs and head assembly servicing.

Are there any penalties for late delivery in this tender?

Penalty details are not specified; bidders should confirm liquidated damages terms during bid clarification and ensure robust delivery planning given the option clause.

How is the option quantity adjustment executed in this procurement?

The purchaser may increase or decrease order quantity up to 25% during contract placement and currency, using contracted rates; delivery time adjusts accordingly with the 30-day minimum rule.

What is the expected scope of maintenance for Richo MFP devices?

Servicing of Richo MFP multifunction machines is included; bidders should demonstrate maintenance capability for multifunction devices and compatible spare parts, with OEM-compatible repair procedures.