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Goa Natural Gas Pvt Ltd Market Research Tender North Goa 2025 Satisfaction Survey ISI-aligned? No, QA not specified

Bid Publish Date

20-Dec-2025, 4:31 pm

Bid End Date

26-Dec-2025, 11:00 am

Location

NORTH GOA , GOA

Progress

Issue20-Dec-2025, 4:31 pm
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Categories 10

SERVICES MARKET RESEARCH MARKET STUDY NATURAL GAS MAFRON GAS PUBLIC ADMINISTRATION SERVICES PETROLEUM FUELS PID CONTROLLER ADVERTISING CONSULTANCY CONSULTING

Tender Overview

Goa Natural Gas Pvt Ltd seeks an agency to conduct a comprehensive satisfaction survey in Ponda & North Goa covering both quantitative and qualitative insights. The scope targets customer feedback across service areas, with the expected approach to capture consumer sentiment and measurable indicators. The procurement is located in North Goa, GOA 403001 with an emphasis on survey design, data collection, and analysis. The contract’s flexibility includes a potential adjustment of up to 25% in quantity or duration at contract issue and post-issuance, as per Buyer terms. This opportunity requires bidders to demonstrate capability in market research methodologies and fieldwork efficiency in a government-adjacent procurement context. Unique elements include geographic coverage and mixed-methods evaluation to inform service quality improvements.

Technical Specifications & Requirements

  • Product/Service: Satisfaction survey services (quantitative and qualitative) for Goa Natural Gas Pvt Ltd.
  • Geographic scope: Ponda and North Goa regions within Goa state.
  • Methodology emphasis: Mixed-methods research design combining quantitative metrics and qualitative insights.
  • Delivery expectations: Data collection, analysis, and reporting; detailed dashboards or reports to support decision-making.
  • Standards/Compliance: Not specified in tender data; bidders should propose rigorous sampling, respondent confidentiality, and data accuracy best practices.
  • Experience indicators: Demonstrated capability in market research for utility or government-related entities preferred.
  • Budget/Value: Estimated value not disclosed; EMD not specified.
  • Documentation: Prepare technical proposal with sampling plan, data protection measures, and timelines.

Terms, Conditions & Eligibility

  • EMD: Not specified in tender.
  • Contract flexibility: Quantity/duration may adjust up to 25% at contract issue and post-issuance.
  • Delivery timeline: Not specified; bidders should propose a phased plan aligned with project milestones.
  • Payment terms: Not specified; bidders should seek clear terms in their proposals.
  • Documents: Include GST, PAN, prior experience certificates, financial statements, and technical bid documents.
  • Compliance: Adherence to data privacy and confidentiality norms for customer feedback.
  • BOQ: No items listed; project described as survey services.
  • Warranty/Support: Not specified; propose post-survey support and data interpretation assistance as part of deliverables.

Key Specifications

    • Product/Service names and category: Satisfaction survey services (quantitative & qualitative) for Goa Natural Gas Pvt Ltd
    • Estimated value: Not disclosed; no BOQ items
    • Geographic coverage: Ponda and North Goa
    • Methodology: Mixed-methods research combining quantitative metrics with qualitative insights
    • Deliverables: Survey design, data collection, analysis, and reporting; actionable insights
    • Standards/Compliance: Not specified; propose sampling rigor and data protection practices

Terms & Conditions

  • Contract quantity/duration may change up to 25% at issue and after contract is issued

  • EMD/documents: Not specified; bidders should attach standard bid documents and financials

  • Delivery and payment terms: Not specified; bidders to propose clear milestones and terms

Important Clauses

Payment Terms

Not specified in current tender; bidders should request standard milestone-based payment terms in their technical proposal

Delivery Schedule

Not specified; bidders should present a phased delivery plan aligned to project milestones and reporting cadence

Penalties/Liquidated Damages

Not specified; bidders may seek clarity on penalties or performance-based incentives in proposal

Bidder Eligibility

  • Experience in market research for utility/government-related projects

  • Proven track record in conducting satisfaction surveys (quantitative & qualitative)

  • Financial stability demonstrated by recent statements and tax registrations

Documents 6

GeM-Bidding-8743971.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Payment Terms & Condition

PAYMENT

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) Card

3

Experience Certificates of similar market research projects

4

Audited Financial Statements or Financial Statements for the last 2 years

5

EMD/Security Deposit documents (if required by bidder)

6

Technical Bid Document outlining methodology and sampling plan

7

OEM/Agency Authorization or Partner Certifications (if applicable)

8

Project approach, timelines, and team bios

9

Any data privacy and confidentiality certifications

Frequently Asked Questions

Key insights about GOA tender market

How to bid for the satisfaction survey tender in North Goa Goa Natural Gas?

Bidders must submit technical and financial proposals with a robust sampling plan, data privacy measures, and a phased delivery schedule. Include GST registration, PAN, two years of financials, and prior market research experience in utility sectors. Clarify data handling and turnaround times in the bid.

What documents are required for the survey services tender in Goa?

Required documents include GST certificate, PAN card, experience certificates for similar surveys, audited financial statements, technical bid detailing methodology, data protection policies, and any OEM authorizations or agency partnerships. Ensure all documents are digitally signed and scanned clearly.

What is the estimated value and EMD for this Goa tender?

The tender does not disclose an estimated value or EMD amount. Bidders should prepare financial models and ensure readiness to meet any undisclosed security deposit or performance bond as requested during clarification. Propose flexible pricing aligned with milestones.

What standards or certifications are required for the Goa survey tender?

No explicit standards are listed. Propose adherence to professional market research best practices, data privacy compliance, and a transparent reporting framework. Include certifications relevant to data handling and ethical research conduct if available.

When should the delivery and reporting milestones be scheduled for the survey?

The tender does not specify dates. Bidders should present a phased plan with initial design and fieldwork within 4–6 weeks, mid-analysis at 8–10 weeks, and a final report within 12–14 weeks, including data dashboards and executive summary deliverables.

How will contract quantity adjustments affect pricing in this North Goa tender?

Contract terms allow up to 25% adjustment in quantity or duration at contract issue and post-issuance. Bidders should include a flexible pricing strategy with unit rates or milestone-based pricing and a clear amendment process for scope changes.